LUNA AZUL BY UVAS

Hotels
8.6 (241 reviews)
AV 25 CON CALLE 10 , Cozumel , mx

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Tour desk
Car hire
Currency exchange
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Cons:
Poor breakfast options
Issues with hot water and Wi-Fi

Categories

Cleanliness
8.29
Overall cleanliness was mentioned positively, but some specifics about worn towels and basic amenities suggest room for improvement.
Service
9.06
Service was rated positively in multiple reviews, highlighting friendly staff and willingness to assist.
Location
9
Location was generally seen as good, with convenience to ferry and attractions, though noise from dogs at night was noted.
Room Quality
8.55
Rooms were described as comfortable and clean, but issues with consistency in hot water and internet affected perception.
Amenities
8.48
Amenities such as the pool were noted positively, although breakfast options and Wi-Fi quality were criticized.
Value for Money
8.84
Good value for the price paid, especially given the cleanliness and overall stay.
Food and Beverage
7.79
Breakfast options received multiple negative mentions, described as lacking variety and quality.
Overall Experience
8.76
Overall experience was generally positive, with a recommendation for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26

Property Description

Luxurious Outdoor Amenities
LUNA AZUL BY UVAS boasts an inviting outdoor swimming pool, a tranquil garden, and a charming terrace, perfect for relaxation and soaking up the sun.

Modern Comforts
Each room at our 3-star hotel features a private patio with a refreshing pool view, a sleek flat-screen TV, and cozy air conditioning. The stylish bathrooms are stocked with complimentary toiletries for your convenience.

Convenient Services
Enjoy the convenience of a 24-hour front desk, a helpful concierge service, and a tour desk to assist with all your travel plans. Additionally, benefit from luggage storage, currency exchange, and a shared lounge during your stay.

Experience the perfect blend of comfort and luxury at LUNA AZUL BY UVAS. Book now for an unforgettable stay in Cozumel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.6
Based on 241 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9
Room Quality: 8.55
Amenities: 8.48
Value for Money: 8.84
Food and Beverage: 7.79
Overall Experience: 8.76
J
Johannes couple nl
8
Top
Pros:

Top plek

2026-03-07 via Nuitee
A
Armando couple mx
8
2026-03-07 via Nuitee
C
Caroline solo_traveller gb
9
Great hotel
Pros:

Great value and incredibly clean. Also a terrific breakfast and friendly staff.

2026-03-06 via Nuitee
M
Magdalena solo_traveller de
8
2026-03-05 via Nuitee
R
Rachelle couple us
8
2026-03-04 via Nuitee
I
Igor couple br
7
Pros:

Preço

Cons:

Café da manha bem simples

2026-02-28 via Nuitee
R
Roisin extended_group ie
8
Very nice clean rooms! Close to downtown
Pros:

Nice and clean, good shower pressure and very pretty property 😊

Cons:

My only complaint is that because there is no restaurant a mini fridge in the room would be great, but that’s really not a complaint 😊

2026-02-26 via Nuitee
M
Mendoza couple mx
10
2026-02-26 via Nuitee
N
Nejc family_with_children si
10
2026-02-26 via Nuitee
J
Jean couple us
6
2026-02-25 via Nuitee
J
Jean couple us
6
Not for me
Pros:

The garden area was very pretty. The ac worked wonderfully.

Cons:

The beds were hard for my taste but probably would have been bearable if it wasn't for the plastic on the mattress that made so much noise every time you moved and the scratchy sheets. A good bed can cover a lot of negative aspects of a hotel but this hotel didn't have that.

Since the room only had one small window that looked out the front it couldn't be left open for privacy. The room was dark and contained very sparse decor.

The shower head was broken so that the water went everywhere but down on your body. I know they had hot water but the time I wanted a shower there wasn't any and I had to wait.

We were supplied with two small bottles of water for our entire stay and even though there was a water jug in the lobby it was empty and when I ask the lady at the desk about it she said it would arrive in the afternoon with no apology.

Even though the garden was very pretty and the pool was nice I couldn't get over the electrical lights stringinf across the pool. It would be hard to relax wondering if I might be electricuted while I swam.

2026-02-25 via Nuitee
V
Victor solo_traveller mx
10
Pros:

Está céntrico, caminado a 10 minutos de todos lados pero alejado del ruido. Buenos restaurantes cerca

Cons:

Personal podría ser más amigable y dar recomendaciones locales, no tan turísticas.

2026-02-23 via Nuitee
P
Pau couple es
10
2026-02-11 via Nuitee
S
Sebastian extended_group mx
8
Bien en relación calidad precio
Pros:

El staff es muy amable, está relativamente cerca del centro, tiene buena limpieza y las habitaciones son de buen tamaño

Cons:

La piscina está demasiado fría, y el desayuno era demasiado sencillo, preferiría pagar un poquito más y tener un mejor desayuno

2026-02-10 via Nuitee
A
Alessandro couple it
10
2026-02-10 via Nuitee
P
Pawel Hyrkiel extended_group pl
8
Pros:

The cleanliness and location as well as the overall vibe

Cons:

The breakfast...... It was very very basic. Almost too basic. In addition it was repetitive, toast and scrambled eggs with beans daily. Seeing as avocado is dirt cheap (cheaper than coke even) it would be awesome to have slices or paste available. My wife says proper bread maybe (actually a toaster to make fresh toast would even suffice)

2026-02-10 via Nuitee
A
Armando solo_traveller mx
8
2026-02-09 via Nuitee
M
Mariam extended_group de
10
I would stay here anytime!!
Pros:

Perfect location with great food spots. The room was amazing and the pool great! A lot of space !

Cons:

Nothing!

2026-02-08 via Nuitee
J
Joseph couple gb
10
Amazing stay
Pros:

the staff were amazing so friendly and welcoming. location good, hotel garden is beautiful

2026-02-08 via Nuitee
M
Mendez Córdoba couple mx
10
2026-01-30 via Nuitee