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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Barber/beauty shop
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Karaoke
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Lockers
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located in the heart of Melaka, just steps away from popular attractions like Porta de Santiago and Christ Church.
Modern Amenities
Guests can enjoy free WiFi, a fitness centre, and free parking during their stay. Rooms are equipped with all modern comforts including a flat-screen TV and minibar.
Exceptional Service
Our 24-hour front desk is always ready to assist with any needs, from luggage storage to organizing airport transfers. Enjoy delicious local and Asian cuisine at our on-site restaurant.
Book your stay at The Imperial Heritage Melaka now for a memorable and comfortable experience in Melaka!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that early check-in is not guaranteed and is subject to availability and confirmation by the property.
Upon check-in, please provide your photo identification or passport with the same name as your credit card used to make the booking. Failure to provide said documents may result in property requesting additional payment.
Please note that prices do not include mini-bar items, telephone usage, laundry services, or any other services not mentioned in the booking confirmation. This will be billed to you accordingly. Additional breakfast for children (4 to 12 years of age) is charged at MYR 15 per child.
Please note that this property is strictly nonsmoking.
Please inform the property at least 1 day in advance, if you are arriving after 18:00 to secure your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children up to and including 5 years old stay for MYR 65 per person per night when using an available extra bed.
Children from 6 years old to 16 years old stay for MYR 80 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location and the firm mattress and comfortable pillows.
The floor to the unit was not mopped. My feet turned black after walking on it for less than 10min. Had to use the floor towel to mop the floor which turned dark grey! Aircon was poorly maintained. Technician came to fix it which ultimately worked. Everything about this hotel is poorly maintained and old. Other than it's location, nothing worth to reconsider for next visit.
Location
进出很方便、附近有很多旅游景点
没有
Bed lining is clean n comfortable
Floor wooden panels on 3 locations is damaged n peel off, posting tripping n cut hazard.
Bath room shower water pressure is extremely low.
Near city
Cleanliness
The room is clean , but didn’t maintain well on those broken drawer n wardrobe. Sound proof is poor
The room is clean , but didn’t maintain well on those broken drawer n wardrobe. Sound proof is poor. Forget to prepare tooth brush for guest. Call twist to housekeeping no pick up. Run down to reception only say will send up later.
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