NVT Housing - PentStudio West Lake Hanoi

Hotels
Independent
8.8 (18 reviews)
699 Lac Long Quan, Hanoi, 100000 , Hanoi , VN

Children allowed

Facilities

Area rugs in public areas
Electric bicycle charging station
Cobblestone flooring in public areas
Free WiFi
Garden
Designated smoking area
Elevator
ATM/banking
Shopping on site
Airport transportation - pickup (surcharge)
See all facilities

Review Highlights

Pros:
Good location near Lotte Shopping Mall
Cons:
Hair on the floor and in the cupboard
Pillows have yellow stains and are too high
Bathroom upstairs with toilet downstairs causes inconvenience
Sofa smells due to high humidity

Categories

Cleanliness
6.5
Multiple cleanliness issues reported: hair on the floor and in the cupboard, yellow-stained pillows, and a sofa that smells due to high humidity. Reviewer suggests more frequent and thorough cleaning.
Service
9.5
Standard quality for this hotel tier
Location
9.6
Convenient location for Lotte Shopping Mall; reviewer cites the location as a clear positive.
Room Quality
7
Room has potential but suffers from layout inconvenience (bathroom with bedroom upstairs and toilet downstairs), pillows that are too high and stained, and a sofa smelling from humidity. Improvements to linens and layout convenience would help.
Amenities
9.5
Standard quality for this hotel tier
Value for Money
9.2
Standard quality for this hotel tier
Food and Beverage
9.2
Standard quality for this hotel tier
Overall Experience
9.9
Overall positive due to excellent location and room potential, but experience is marred by notable cleanliness issues and an inconvenient bathroom/toilet layout; addressing cleaning and pillow options would markedly improve stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-31 05:00

Property Description

Garden Views and Urban Convenience Enjoy the scenic garden views and take advantage of amenities like complimentary wireless internet and onsite shopping. The communal living room, bike storage, and electric bike charging station offer additional convenience.

Upscale Accommodations Immerse yourself in comfort in the 20 air-conditioned rooms featuring full kitchens and 50-inch Smart TVs. With access to digital programming and complimentary wireless internet, relaxation and entertainment are at your fingertips.

Convenient Location Centrally located in Hanoi, near popular attractions like West Lake and Hoan Kiem Lake, NVT Housing - Duplex Apartment Hanoi offers easy access to the city's gems. Don't miss out on exploring the vibrant surroundings and making unforgettable memories during your stay.

Book now at NVT Housing - Duplex Apartment Hanoi and elevate your Hanoi experience to new heights!

Important information:

  • No pets and no service animals are allowed at this property.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Smoking

    Smoking permitted

  • Children and extra bed policy

    Children welcome

  • General

    Private host property

See all policies

Location

Guest Reviews

8.8
Based on 18 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.6
Room Quality: 7
Amenities: 9.5
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.9
Y
Yuki solo_traveller jp
3
2026-05-24 via Nuitee
Y
Yan solo_traveller kh
7
With higher cleaning standard, the room can be lovely
Pros:

The location is good for lotte shopping mall

Cons:

There is hair on the floor and in the cupboard. Bathroom with bedroom upstairs and toilet downstairs that cause inconvenience for the night toilet use.
Pillows have yellow stains, too high for the neck. Suggest offering different styles and regular cleaning.
Sofa smells due to high humility in Hanoi. Suggest regular cleaning.

2026-03-23 via Nuitee
Y
YUTO couple jp
10
2025-10-25 via Nuitee
Y
Yoshihiro extended_group jp
7
2025-08-10 via Nuitee
H
HIROKI couple sg
2
非常に残念でした。もう二度と宿泊はしません。
Pros:

良かった点は何も無し。

Cons:

空調が正しく作動しない。トイレの臭気が気になる。シャワーの水量が少ない。

2025-08-04 via Nuitee
S
Suresh couple ae
4
2025-08-04 via Nuitee
L
Long couple us
1
Mình đến HN có book phòng ở đây. Mọi thứ đều ổn cho đến khi mình trả tiền phòng, thì nhân viên mới báo là có tốn phí gử
Pros:

Sạch sẽ, thoáng

Cons:

Giá tiền gửi xe, mỗi tiếng là +10k

2025-07-16 via Nuitee
S
Sarah family with young children sg
5
Won’t be back.
Pros:

The shower is decent.

Cons:

Noisy construction late into the night. The AC is noisy. The bed was not comfortable. They informed me the morning of my check in that the unit I had booked is not available because of electricity issues and so I had no choice but to take two separate units in another building because I didn’t have time to change.

2025-06-05 via Nuitee
S
Shannon young couple gb
9
Superb
Pros:

It’s stunning! Just like the pictures. It’s not too far out of old quarter but we used GRAB to get around and it’s so cheap. So it was perfect really, just make sure there’s a frying pan in the kitchen for the morning.

Cons:

The swimming pool was under maintenance, staff didn’t understand English very well

2025-05-25 via Nuitee
P
Pardeep young couple gb
5
Passable
2025-03-26 via Nuitee
P
Przemyslaw young couple us
9
Nice place to stay if you want a lot of space combined with peace and quiet.
Pros:

It’s a very spacious and modern apartment with super high ceilings in a quieter part of Hanoi. It was good to stay here, away from hustle and bustle of the rest of the city.

Cons:

The stay was, overall, very comfortable with minor inconveniences: the water in the shower was only lukewarm until we asked the owners to fix it and we couldn’t get the projector to work.

2025-01-11 via Nuitee
D
Donald review category business travellers us
10
easy
Pros:

easy

Cons:

easy

2025-01-10 via Nuitee
B
Ben young couple au
10
Loved it
Pros:

Everything! A beautiful place to stay, we were very comfortable here. Would definitely stay again if we’re back in Hanoi. Spacious rooms and a very comfortable bed.

Cons:

Nothing - everything was great.

2024-12-31 via Nuitee
A
Alejandro partner
10
Pros:

My wife and I enjoyed our stay at this location. Very quiet and peaceful area which allows for a peaceful and relaxing evening. I was very impressed with the contactless checkin. Everything was communicated clearly through text by staff which made the checking in process very smooth. We loved how the place had your very own washer/dryer set up as this allowed us to donour own laundry without having to pay antyhing for it. Detergent was also provided which was very convenient for us. My only regret was not picking this location sooner. Will definitely be staying again on my next visit to Vietnam.

2024-12-03 via Nuitee
L
Lewis partner
10
Pros:

I often come here every time I work. They are happy to welcome me and the apartment is checked in by password, easy to use and secure. They have a desk and a view of West Lake, very suitable for me.

2024-11-21 via Nuitee
P
Phoenix partner
10
Pros:

i planned to stay in hanoi for 3 days but it rained heavily, to be honest the trip was not fruitful because i just stayed in the room. the apartment has a big glass so you can feel how much rain is outside [very relaxing feeling]. however i had to wash my towel by myself with the dryer in the apartment because it was raining and the staff couldn't help. anyway it was good, the scent of jasmine essential oil made me sleep well. very good!

2024-11-03 via Nuitee
A
ANH
10
Grande
Pros:

buon appartamento per una vacanza. pulito e tranquillo, con una bella vista. tornerò la prossima volta

2024-10-28 via Nuitee
B
Bradley partner
4
Pros:

The price was okay but a little higher than what was expected for the quality of the personal care items.

2024-10-06 via Nuitee
T
Thai Duong
10
Pros:

This time I stayed in the double room on the 7th floor. Since the hotel is in center of Tay Ho district, you can't expect a great view, but the design of the lobby and rooms was excellent. I was also very satisfied with the quality and the design of room. If I have the opportunity to stay in Hanoi again, I would definitely stay here again

2024-09-11 via Nuitee
R
Ron solo traveller vn
9
Superb
Pros:

Beautiful apartment, comfortable bed, responsive hosts, easy check in and out process, fantastic view of Hanoi

Cons:

Projector wasn't working and couldn't be fixed during my stay but the TV worked and had streaming services. Some spots missed by cleaners but generally very clean and beautiful

2024-08-18 via Nuitee