Hampton Inn & Suites by Hilton Brantford

Hotels
Hampton Inn
8.7 (358 reviews)
20 Fen Ridge Court , Brantford , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast options
Cons:
Industrial area location
Pool cleanliness
No on-site restaurant

Categories

Cleanliness
8.63
Reviews mentioned cleanliness positively, but some areas, like the pool and dining room, were criticized.
Service
9.3
Staff were consistently praised for being friendly and helpful.
Location
7.84
Location was noted as being in an industrial area, which detracts from the overall experience.
Room Quality
8.79
Rooms were generally described as clean and comfortable.
Amenities
8.32
Pool and breakfast options received mixed reviews, suggesting room for improvement.
Value for Money
9.08
Overall perceived as a good value based on the amenities and service provided.
Food and Beverage
8.83
Breakfast was described as good but could offer more variety.
Overall Experience
8.8
Despite some complaints, the majority of reviews indicated a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:28

Property Description

Luxurious Accommodations
The Hampton Inn & Suites by Hilton Brantford offers non-smoking rooms with modern amenities like a flat-screen LCD TV, microwave, mini-refrigerator, and coffee maker.

Convenient Facilities
Enjoy the convenience of a fitness room, indoor pool, coin laundry, and a 24/7 convenience store all within the hotel premises.

Ideal Location
Situated close to popular attractions like The Sanderson Centre for the Performing Arts and The Alexander Graham Bell Homestead, with African Lion Safari just a short drive away.

Book your stay at the Hampton Inn & Suites by Hilton Brantford for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 358 reviews
Cleanliness: 8.63
Service: 9.3
Location: 7.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.08
Food and Beverage: 8.83
Overall Experience: 8.8
S
Steven couple ca
6
Excellent staff, clean room. Bed was satisfactory. Wasn't wowed. Just Ok value for our money
Pros:

We didn't partake in the breakfast, but did get two coffees to go. After a few minutes enroute and trying the coffee we both agreed it was not satisfactory and discarded the coffees without drinking them. Overall, the staff were excellent and the room was for the most part good. We were happy to check in to the room early after a full day driving.

Cons:

Apon arriving, struck by a strong men's cologn smell. Realized this was a scent used by the hotel throughout the lobby. Guessing it was to disguise a chlorine smell coming from the pool. When we checked into the room and tried to relax before attending an event, we found a buzzing noise disturbed our rest. After minutes investigating we found the cause was the mini-fridge. Once unplugged, the noise was gone. As we had to leave, we reported the issue by responding to the hotel check in text message. Returning later in the evening, the offer to have staff respond to our room issue was no longer an option. We were offered a free beverage the following day upon check out for the inconvenience of loss of its use.

2026-07-11 via Nuitee
M
Margaret couple ca
8
I really enjoyed my stay, the breakfast was delicious
Pros:

The room spacious and neat

Cons:

Clean

2026-07-08 via Nuitee
R
Rajan solo_traveller ca
9
2026-07-08 via Nuitee
S
Steven solo_traveller ca
9
Excellent
Pros:

Friendly Staff - Clean - Modern - Comfort

Cons:

Brighter lighting in the room at night

2026-07-07 via Nuitee
A
Annette couple ca
10
2026-07-07 via Nuitee
M
Marina solo_traveller ca
10
Pros:

Cleanliness of room and linens. The breakfast was amazing!

2026-07-05 via Nuitee
D
Drinda solo_traveller ca
9
2026-07-04 via Nuitee
D
Duncan couple ca
3
waste of money for the room we had - left feeling ripped off
Pros:

nothing outstanding

Cons:

being insulted with a "Gold" member gift bag that has a value of 80 cents - 2 bottle waters and a lame bag of cheetos.

bottled water should be in the room complementary

2026-07-02 via Nuitee
V
Verla solo_traveller ca
7
2026-06-25 via Nuitee
C
Colin solo_traveller ca
8
Hotel was fine . Delay in refund of security fee is not acceptable.
Pros:

Breakfast was adequate.
Unfortunately the hotel is located away from any available restaurant as an alternative.

Cons:

I have no problem with the hotel however am still awaiting refund of the $200.00 security fee that was applied.
It appears that is not the responsibility of the hotel as their receipt does not show it.

2026-06-23 via Nuitee
R
Roy couple ca
1
2026-06-22 via Nuitee
J
Judy couple ca
9
2026-06-16 via Nuitee
B
Barbara solo_traveller ca
5
Okay but we expected better
Pros:

Close to where we needed to go. Bed comfortable. Spacious.

Cons:

Floors in elevators and outside elevator on our floor constantly wet. I slipped on wet floors twice and fell once.
Disappointed no restaurant but free breakfast good.

2026-06-13 via Nuitee
G
Gilles Roberge couple ca
6
Cons:

Petit-déjeuner très moyen. Les planchers sont lavés souvent dans les élévateurs et lobby, mais c'est très glissant même jusqu'au lendemain. C'est un réel danger.

2026-06-13 via Nuitee
M
Mahshad couple ca
6
2026-06-10 via Nuitee
W
Waneta solo_traveller ca
10
Pros:

The staff are super nice and welcoming. The fact they take dogs is an even bigger plus.

2026-06-09 via Nuitee
C
Carol couple ca
8
Pros:

The room was lovely, clean and comfortable. The pool was lovely.

Cons:

The main problem was there was no restauraunt on site or bar. The young man on the front desk was not helpful to tell us where we could go near by to a restaurant.

2026-06-07 via Nuitee
W
Williams solo_traveller ca
10
Pros:

Clean. Friendly staff
Good location

2026-06-04 via Nuitee
K
Kevin solo_traveller ca
8
n/a
Pros:

n/a

Cons:

n/a

2026-05-26 via Nuitee
C
Carlos couple ca
8
2026-05-25 via Nuitee