Sleep Inn & Suites Pigeon Forge Downtown

Hotels
Sleep Inn
7.7 (190 reviews)
336 Henderson Chapel Road , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Wifi problems
Need for updates

Categories

Cleanliness
6.66
Several mentions of dirty rooms and issues with cleanliness.
Service
8.63
Staff were friendly and went above and beyond to assist.
Location
8.67
Convenient location with easy access to local attractions.
Room Quality
7.12
Mixed sentiments; some rooms comfortable, but issues noted with airflow and cleanliness.
Amenities
7.65
Pool and hot tub available, but some amenities like internet were lacking.
Value for Money
7.61
Reasonably priced but faced issues that detracted from overall value.
Food and Beverage
7.66
Breakfast options were good, but room for improvement on variety.
Overall Experience
7.63
Experience varied from good to disappointing; some aspects positive, some not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Convenient Location
Located in Pigeon Forge, just 500 meters from The Grand Majestic Theater, Sleep Inn & Suites Pigeon Forge Downtown offers easy access to nearby attractions.

Comfortable Amenities
Enjoy non-smoking rooms, a seasonal outdoor pool, and a fitness center during your stay. Get a good night's sleep and stay connected with free WiFi.

Delicious Breakfast
Start your day right with a buffet or continental breakfast at the hotel. Indulge in a variety of options to fuel your adventures in Pigeon Forge.

To experience comfort and convenience in the heart of Pigeon Forge, book your stay at Sleep Inn & Suites Pigeon Forge Downtown now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Oct 31, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 190 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.63
D
dennis solo_traveller us
10
Very good. I would definitely stay there again.
Pros:

Room was good, liked that the sleeper sofa was private. Did not eat breakfast but it did look good. Location was good.

2025-10-18 via Nuitee
D
Dwight family_with_children us
10
Pros:

Breakfast was good, very helpful,friendly nice staff! We would definitely stay here again!

Cons:

Wifi was not good. She say someone was coming out to work on it. So that's a big plus.

2025-10-17 via Nuitee
couple us
10
2025-10-17 via Nuitee
J
Jamie couple us
10
Pros:

The pool was still open during our stay which was after labor day so that was exciting for me. Love to be in hot tub outside when the whether is a little cooler than summer months.

Cons:

N/A

2025-10-10 via Nuitee
K
Kelsey family_with_children us
8
2025-10-09 via Nuitee
A
Annie family_with_children us
3
When I arrived I was greeted by a friendly receptionist, got my room key. Once I entered my room I soon realized it had
Pros:

Location

Cons:

Dirty room

2025-10-07 via Nuitee
G
Goodman couple us
10
2025-10-01 via Nuitee
Z
Zoey couple us
5
2025-09-29 via Nuitee
T
Trichia family_with_children us
4
Good but, not great!
Pros:

Loved the staff! Went above and beyond!

Cons:

Needs updating and cleaner

2025-09-15 via Nuitee
H
Hunter family_with_children us
1
Not staying here again
Pros:

Some staff was nice

Cons:

The manager told my husband that she was going to have relations with a coworker in the pool my children had previously just swam in a few hours prior. She was also high when he was talking to her.

2025-09-13 via Nuitee
R
Robert or melody family_with_children us
6
Ok stay.
Pros:

The price was good.

Cons:

The beds were not very comfortable. And the shower was broken and didn't have much pressure.

2025-09-13 via Nuitee
M
Marsha couple us
3
“You get what you pay for” - lesson learned.☹️
Pros:

Convenient location.
Offered free bottles of water in lobby.

Cons:

Red splotches of liquid/jelly/?? on the desk in our room upon arrival. Ants in the shower. Wall A/C unit that didn’t work well, plus faced the side of the desk instead of blowing into room. Thin walls/could hear neighbors’ conversations and coughing. Smelled marijuana from outside blowing in through AC! Did not have housekeeping. Will never stay here again.

2025-09-06 via Nuitee
M
Mary family_with_children us
9
Pros:

Location was great

Cons:

Employees staying out by the pool ALL night

2025-09-06 via Nuitee
couple us
10
2025-09-02 via Nuitee
M
Matthew couple us
8
Pros:

Good location

Cons:

Water stains in the ceiling in the room I was in from a previous plumbing leak

2025-09-01 via Nuitee
C
Christine couple us
8
Good staff. Good location
Pros:

The staff was very friendly. I had an issue with being charged twice and they were very understanding and fixed the issue right away. Breakfast was good, but needed more, in my opinion

Cons:

The room door did not have the security bar, looked like maybe they had to break into the room at some point. You could see where it had been removed but not replaced. The deadbolt didn't really feel safe. The air conditioner needed vents you could position to blow air upward. It was cold but only blew directly on the side of the bed. You could feel the moisture on the sheets.

2025-08-26 via Nuitee
couple us
7
Will stay here again.
Pros:

Staff was friendly. Rooms were clean. Standard generic breakfast. Walking distance to the strip.

Cons:

Some of outside doors didn't work with the key cards due to being broken. Will stay here sgain

2025-08-25 via Nuitee
S
Steven couple us
10
2025-08-25 via Nuitee
E
Eric family_with_children us
8
Pros:

Great location good parking ,close to parkway but far enough to be quite no traffic noise.

Cons:

Comcast cable up graded system to hotel but never completed job , no internet and no tv.

2025-08-25 via Nuitee
couple us
3
2025-08-24 via Nuitee