Sleep Inn & Suites Pigeon Forge Downtown

Hotels
Sleep Inn
7.7 (300 reviews)
336 Henderson Chapel Road , Pigeon Forge , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Wifi problems
Need for updates

Categories

Cleanliness
6.66
Several mentions of dirty rooms and issues with cleanliness.
Service
8.63
Staff were friendly and went above and beyond to assist.
Location
8.67
Convenient location with easy access to local attractions.
Room Quality
7.12
Mixed sentiments; some rooms comfortable, but issues noted with airflow and cleanliness.
Amenities
7.65
Pool and hot tub available, but some amenities like internet were lacking.
Value for Money
7.61
Reasonably priced but faced issues that detracted from overall value.
Food and Beverage
7.66
Breakfast options were good, but room for improvement on variety.
Overall Experience
7.63
Experience varied from good to disappointing; some aspects positive, some not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Convenient Location
Located in Pigeon Forge, just 500 meters from The Grand Majestic Theater, Sleep Inn & Suites Pigeon Forge Downtown offers easy access to nearby attractions.

Comfortable Amenities
Enjoy non-smoking rooms, a seasonal outdoor pool, and a fitness center during your stay. Get a good night's sleep and stay connected with free WiFi.

Delicious Breakfast
Start your day right with a buffet or continental breakfast at the hotel. Indulge in a variety of options to fuel your adventures in Pigeon Forge.

To experience comfort and convenience in the heart of Pigeon Forge, book your stay at Sleep Inn & Suites Pigeon Forge Downtown now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 300 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.63
W
Walter couple us
7
2026-08-24 via Nuitee
E
Emily family_with_children us
2
Wouldn’t stay here again
Pros:

The location was nice and convenient, and decent breakfast

Cons:

Dead bugs in the floor, someone else’s socks were in the floor when we arrived as well as no toilet paper upon check in, I don’t think the air was working in the hotel our whole floor was hot and I felt like the ac in the room was halfway working.

2026-08-24 via Nuitee
S
Suzanne solo_traveller us
10
2026-08-22 via Nuitee
J
Jennifer family_with_children us
7
Great location, good breakfast and well worth the money.
Pros:

Very good location. Breakfast was great, lots of selection. Staff were very nice.

Cons:

The pool didn’t look very clean so we never went into it. And the air conditioning was very loud, kept turning on and off when trying to sleep at night.

2026-08-15 via Nuitee
C
Ccorrales06 solo_traveller us
10
Pros:

Bed was super comfy and rooms were nice. Very good service

Cons:

Hotel was great for us, we have no complaints

2026-08-13 via Nuitee
A
Aza couple us
6
2026-08-12 via Nuitee
B
Bianca solo_traveller us
5
Pros:

The breakfast was good

Cons:

There was no shampoo and the filter of the air conditioning was dirty.

2026-08-10 via Nuitee
K
Kaley couple us
4
Pros:

Great location and comfy beds.

Cons:

Ants in the room.

2026-08-10 via Nuitee
M
Michael couple us
7
2026-08-06 via Nuitee
H
Holbrooks couple us
8
2026-08-03 via Nuitee
M
Melissa family_with_children us
9
2026-08-03 via Nuitee
T
Tammy family_with_children us
9
It was comfortable the breakfast was great! The kids loved the pool
Pros:

The location was great! James did awesome being short staffed and him having to do most everything he kept up well he’s a very hard worker and I appreciate everything he did for our family while we stayed there I think he deserves all the credit hands down thank you so much

Cons:

To beable to check in on time but that was due to short staffed and again James did everything he could to make our stay great!

2026-07-24 via Nuitee
N
Naydarlis family_with_children us
3
pésimo servicio
Cons:

llegamos el día 11 de julio y a las 11.30pm recibimos una nota que decía que cerrarían el agua desde las 12am hasta las 2am, sim embargo nos despertamos sin agua en la habitación y estuvimos así hasta las 4pm del día 12 de julio.

por otro lado estuvimos hospedados desde el dia 11 hasta el 18 y solo 1 dia le hicieron servicio a la habitación lo que me parece injusto ya que uno paga por hospedarse en un lugar limpio.

la piscina super sucia también.

no recomiendo para nada este hotel.

2026-07-23 via Nuitee
M
Malvern family_with_children us
4
Disappointing to say the least
Pros:

The breakfast was OK but it was exactly the same thing every morning it never varied. We liked the connecting suites. The price was good.

Cons:

We had lots of ants in our rooms during the entire stay. They were going to spray our rooms but we were there to tell them not to. We never had any housekeeping even after asking. The air conditioning units were the small old type that took a while but finally did cool somewhat. The water stopped working the first night into the afternoon the next day so we couldn't flush the toilets, take a shower or even wash our hands during that period. Breakfast was like 6:30 to 10:30 but closed one morning by like 9:30. We never could figure out how to get the channels on the tvs so we never watched TV at all during our stay. Way too many negatives that shouldn't have been. We'll be looking elsewhere for our accommodations in the future.

2026-07-22 via Nuitee
S
Sandra extended_group us
5
It was ok..probably won't stay again.
Pros:

The host was very nice and pleasant

Cons:

Too small, our door was not tight you could see through it on the side, bottom and top. Carpet looked dirty. Also our friends had ants in their room.

2026-07-21 via Nuitee
M
Mcguire couple us
10
2026-07-20 via Nuitee
L
lopez couple us
6
Cons:

It didn’t have a hair dryer.

2026-07-15 via Nuitee
S
Shyla couple ca
5
2026-07-15 via Nuitee
S
Simpy family_with_children us
2
Not haapy
Cons:

There was ant in the room and one room was full of ant.

When I report they said it's normal

2026-07-14 via Nuitee
J
justin couple us
5
The hotel Is usually not my choice but was the cheaper option for this weekend. The outside needs some much tlc,pool and
Pros:

The property is pretty close to the main strip

Cons:

The actually property outside ,needs some more love and tlc. Pool area especially

2026-07-12 via Nuitee