Sleep Inn & Suites Pigeon Forge Downtown

Hotels
Sleep Inn
7.7 (205 reviews)
336 Henderson Chapel Road , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Wifi problems
Need for updates

Categories

Cleanliness
6.66
Several mentions of dirty rooms and issues with cleanliness.
Service
8.63
Staff were friendly and went above and beyond to assist.
Location
8.67
Convenient location with easy access to local attractions.
Room Quality
7.12
Mixed sentiments; some rooms comfortable, but issues noted with airflow and cleanliness.
Amenities
7.65
Pool and hot tub available, but some amenities like internet were lacking.
Value for Money
7.61
Reasonably priced but faced issues that detracted from overall value.
Food and Beverage
7.66
Breakfast options were good, but room for improvement on variety.
Overall Experience
7.63
Experience varied from good to disappointing; some aspects positive, some not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Convenient Location
Located in Pigeon Forge, just 500 meters from The Grand Majestic Theater, Sleep Inn & Suites Pigeon Forge Downtown offers easy access to nearby attractions.

Comfortable Amenities
Enjoy non-smoking rooms, a seasonal outdoor pool, and a fitness center during your stay. Get a good night's sleep and stay connected with free WiFi.

Delicious Breakfast
Start your day right with a buffet or continental breakfast at the hotel. Indulge in a variety of options to fuel your adventures in Pigeon Forge.

To experience comfort and convenience in the heart of Pigeon Forge, book your stay at Sleep Inn & Suites Pigeon Forge Downtown now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Oct 31, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 205 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.63
R
Robert family_with_children us
10
2026-04-04 via Nuitee
J
Jo Ann family_with_children us
9
2026-04-02 via Nuitee
S
Samantha family_with_children us
10
Staff were friendly and helpful. Clean room.
Pros:

Clean
Colorful
Quiet

Cons:

Didn’t have blanket or pillow for pull out sofa bed but just used one from other bed and a blanket from our car.

2026-03-30 via Nuitee
C
Crystal family_with_children us
7
2026-03-30 via Nuitee
T
Tessa couple us
10
2026-03-28 via Nuitee
T
Taija couple us
8
The hotel was so nice and clean the staff was really friendly
Pros:

The views

Cons:

Nothing really

2026-03-25 via Nuitee
E
Eduardo Maria extended_group br
9
2026-03-24 via Nuitee
K
Kim couple us
6
2026-03-24 via Nuitee
T
Tracey couple us
10
Off the beaten path of a busy area but close to everything without the chaos of the area.
Pros:

The staff was wonderful! Breakfast was great and well stocked. Offered suggestions on local restaurants and activities.

2026-03-22 via Nuitee
D
Dianna family_with_children us
9
2026-03-22 via Nuitee
P
phillip family_with_children us
10
Pros:

Everything

Cons:

Everything wasn't pleasant don't have any complaints

2026-03-18 via Nuitee
C
Connie Boo solo_traveller us
8
It was well worth the price, clean and close to attractions.
Pros:

The size of the room was quaint and comfortable. The location was really good. The cost was unmatchable.

Cons:

The door was very loud as people were coming and going, since I was the the first room near the entrances/exit near the pool.

2026-03-16 via Nuitee
K
Kim solo_traveller us
10
Sleep Inn Downtown- Pigeon Forge, TN
Pros:

The check-in and check-out staff are welcoming, kind and courteous. Extremely clean facility. Fanny in housekeeping should be commended on her excellence in cleanliness. Also, Tammy, as she kept the breakfast items well stocked. Now let's talk about the BEST Hotel breakfast in Pigeon Forge, TN. If you leave hungry then it's your own fault. Day 1: egg and cheese omelet, sausage links, biscuits and sausage gravy, make your own waffles along with hot or cold cereal, yogurt, toast, bagels, 4 or 5 kinds of fruit juice, coffee and hot tea. Day 2: scrambled eggs (real) with sausage patties and everything else mentioned.

Cons:

They need to offer small bottles of water, small boxes of white or chocolate milk for children. Also bananas.

2026-03-15 via Nuitee
C
Christy family_with_children us
10
A+ stay
Pros:

The awesome staff! Clean and comfortable room!

Cons:

I liked everything

2026-03-11 via Nuitee
J
Janna couple us
5
Decent stay for the price, but probably will not rebook.
Pros:

It was very nice and conveniently located to everything. Breakfast was nice. Staff were friendly, when you could find them.

Cons:

The hallways were hot and the unit in our room did not stay consistent with the thermostat temp. There were several times no one was at the front desk for long periods of times. Our card stopped working and even the cleaning lady could not find an office worker and she had to use her master card to let us in our room. Seems there were a lot of smoke breaks during these times.

2026-03-09 via Nuitee
D
dennis solo_traveller us
10
Very good. I would definitely stay there again.
Pros:

Room was good, liked that the sleeper sofa was private. Did not eat breakfast but it did look good. Location was good.

2025-10-18 via Nuitee
couple us
10
2025-10-17 via Nuitee
D
Dwight family_with_children us
10
Pros:

Breakfast was good, very helpful,friendly nice staff! We would definitely stay here again!

Cons:

Wifi was not good. She say someone was coming out to work on it. So that's a big plus.

2025-10-17 via Nuitee
J
Jamie couple us
10
Pros:

The pool was still open during our stay which was after labor day so that was exciting for me. Love to be in hot tub outside when the whether is a little cooler than summer months.

Cons:

N/A

2025-10-10 via Nuitee
K
Kelsey family_with_children us
8
2025-10-09 via Nuitee