Sleep Inn & Suites Pigeon Forge Downtown

Hotels
•
Sleep Inn
7.7 (300 reviews)
336 Henderson Chapel Road , Pigeon Forge , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Wifi problems
Need for updates

Categories

Cleanliness
6.66
Several mentions of dirty rooms and issues with cleanliness.
Service
8.63
Staff were friendly and went above and beyond to assist.
Location
8.67
Convenient location with easy access to local attractions.
Room Quality
7.12
Mixed sentiments; some rooms comfortable, but issues noted with airflow and cleanliness.
Amenities
7.65
Pool and hot tub available, but some amenities like internet were lacking.
Value for Money
7.61
Reasonably priced but faced issues that detracted from overall value.
Food and Beverage
7.66
Breakfast options were good, but room for improvement on variety.
Overall Experience
7.63
Experience varied from good to disappointing; some aspects positive, some not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Convenient Location
Located in Pigeon Forge, just 500 meters from The Grand Majestic Theater, Sleep Inn & Suites Pigeon Forge Downtown offers easy access to nearby attractions.

Comfortable Amenities
Enjoy non-smoking rooms, a seasonal outdoor pool, and a fitness center during your stay. Get a good night's sleep and stay connected with free WiFi.

Delicious Breakfast
Start your day right with a buffet or continental breakfast at the hotel. Indulge in a variety of options to fuel your adventures in Pigeon Forge.

To experience comfort and convenience in the heart of Pigeon Forge, book your stay at Sleep Inn & Suites Pigeon Forge Downtown now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 300 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.63
C
Christopher • couple • us
7
Pros:

Location, cleanliness,

Cons:

Rooms are small and cramped with nowhere to put our baggage

2026-11-06 • via Nuitee
N
Narvaez • couple • us
10
The stay was great as always
Pros:

We love that everything is super clean. The staff is very friendly.

2026-11-03 • via Nuitee
T
Tonya • couple • us
8
Clean comfy room
Pros:

The bed was comfy and friendly staff

2026-10-25 • via Nuitee
R
ruiz • couple • us
9
2026-10-22 • via Nuitee
K
Kim • couple • us
10
Great place to stay accessible to every sight that we had planned on visiting
Pros:

Great location and very clean

Cons:

Nothing

2026-10-21 • via Nuitee
J
Julie • family_with_children • us
8
Probably would stay again.
Pros:

Our room was nice and clean, staff were helpful. Location was good for our stay.

Cons:

Beds and pillows could have been a little more comfortable but for hotel pillows it was ok.

2026-10-20 • via Nuitee
S
Sarah • family_with_children • us
8
Pros:

Clean and friendly staff

Cons:

The mattresses were uncomfortable

2026-10-20 • via Nuitee
P
Pamela • family_with_children • us
5
2026-10-20 • via Nuitee
D
David • couple • us
6
Decent hotel but nothing special.
Pros:

Good location to The Grand Majestic Theater and Starliner Diner.

Cons:

Our shower did not have hot water. There were loud guests directly above us.

2026-10-19 • via Nuitee
J
Jaylen • couple • us
7
Pros:

We checked in late, the employee at the front desk was very nice he got us checked in fast and was very informative when we asked questions.

Cons:

Our door seemed like it could be redone even tho it locked it didn’t seem very secure, but we had an overall good experience.

2026-10-18 • via Nuitee
A
Amanda • family_with_children • us
8
Pros:

The room was clean

Cons:

The air conditioner didn't get the room cool. The unit was set on 68 degrees but the room stayed hot all night.

2026-10-18 • via Nuitee
N
Ninochka • couple • us
10
2026-10-18 • via Nuitee
N
Narvaez • couple • us
10
The stay was great.
Pros:

Everything

Cons:

N/A

2026-10-17 • via Nuitee
A
Adriana • family_with_children • us
8
2026-10-17 • via Nuitee
S
Shawnpski • solo_traveller • us
8
Great value, good location.
Pros:

Great location.

Cons:

Breakfast area needs to be bigger. Have normal high top chairs with high top tables. Not low chairs with high top tables.

2026-10-13 • via Nuitee
R
Raymond • family_with_children • us
3
The room was fairly low priced, and it’s obvious why.
Pros:

The location was really great.

Cons:

They are renovating and there is a lot to do to make it acceptable. There is no exhaust fan in the bathroom, so odors are a problem as is steam when showering. The breakfast room is too small. There are high top tables but no stools to sit on to make them useful. There were only low chairs to sit on next to the high top tables. The air conditioning was not working well, and there was black mold spots on the front covers.

2026-10-11 • via Nuitee
R
Robin • solo_traveller • us
7
Pros:

Location

Cons:

They were out of shampoo and conditioner
No water pressure

2026-10-10 • via Nuitee
B
Barrios • solo_traveller • us
10
2026-10-07 • via Nuitee
C
Charles • solo_traveller • us
6
2026-09-14 • via Nuitee
A
Alyssa • couple • us
5
Good for the price
Pros:

The front desk lady was super friendly, easy check in.

Cons:

When we arrived, she let me know the pool was shut down for “maintenance” due to the rain. But it plainly just looked like it had been neglected, we didn’t see anyone working on it the whole time. Not to mention it was not noted that their pool/hot tub was closed before booking, otherwise I would have booked somewhere else.

2026-09-14 • via Nuitee