La Magnolia Sorrento - City Centre Hotel

Hotels
9.1 (270 reviews)
14 Viale Enrico Caruso , Sorrento , it

Facilities

Non-smoking rooms
Air conditioning
Terrace
Safety deposit box
Car hire
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Allergy-free room
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
No breakfast option
Room comfort issues

Categories

Cleanliness
8.99
There were some cleanliness concerns due to strong air fresheners that caused discomfort.
Service
9.99
Guests praised the owner Claudio for being very helpful and friendly.
Location
10
The hotel is centrally located, making it convenient for tourists.
Room Quality
8.45
Some guests reported issues like lack of proper windows and uncomfortable mattresses.
Amenities
9.48
Standard amenities, though breakfast was a disappointment for some guests.
Value for Money
8.44
Some guests felt the price did not match the quality of the room and comfort standards.
Food and Beverage
7.99
Breakfast availability was a concern among guests.
Overall Experience
9.48
Overall a good experience, with positive feedback on service and location, but some room and value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 00:20

Property Description

Central Location in Sorrento
Located in the heart of Sorrento, La Magnolia Sorrento - City Centre Hotel offers easy access to popular beaches and attractions, making it the perfect base for your stay.

Comfortable and Well-Equipped Rooms
Experience comfort and convenience in our air-conditioned rooms, equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom, ensuring a relaxing stay.

Convenient Facilities and Services
Enjoy complimentary WiFi, a shared lounge, and a terrace, along with allergy-free rooms for your comfort. Additionally, take advantage of our paid airport shuttle service for a hassle-free journey.

Ready to experience Sorrento at its best? Book your stay at La Magnolia Sorrento - City Centre Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

9.1
Based on 270 reviews
Cleanliness: 8.99
Service: 9.99
Location: 10
Room Quality: 8.45
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 9.48
M
Merve extended_group tr
10
2026-01-19 via Nuitee
K
Kim couple au
6
2025-12-11 via Nuitee
H
Harald couple se
7
Bra läge i ett vackert landskap
Cons:

Enligt er beskrivning kunde frukost köpas till men det fanns inte denna möjlighet!

2025-11-21 via Nuitee
J
James couple us
10
Would definitely stay here again!
Pros:

Great location

2025-11-15 via Nuitee
S
Sara family_with_children gb
7
A good find, but ask for a room with a window.
Pros:

The owner of the hotel was very helpful and friendly, gave lots of recommendations for restaurants etc. It was in an excellent position, close to town and harbour. It was very private.

Cons:

The only thing I would liked was a proper window in the bedroom, we only had a skylight, which made the room dark and without any view.

2025-10-30 via Nuitee
M
Maria family_with_children ca
9
2025-10-29 via Nuitee
S
Stefan solo_traveller de
8
Zentrales charmantes Altstadthotel mit sehr nettem Gastgeber
Pros:

Sehr zentral, charmantes Altstadt-Hotel mit wenigen Zimmern. Gastgeber Claudio sehr sehr nett und sehr unterstützend!

Cons:

—-

2025-10-25 via Nuitee
A
anthony solo_traveller us
7
It was fine for couple nights but was pricey
Pros:

Location was the beat and Claudio was fabulous host.

Cons:

The mattress was old and soft. There is a family that lives upstairs, which I was not aware of and I am a light sleeper so could hear them walking, talking, scooting chairs, yelling at their kid
but, by 10 pm all was quite till around 7 am.

2025-10-24 via Nuitee
A
Ana Beatriz extended_group br
9
Foi muito agradável
Pros:

Gostamos de tudo! O Cláudio é um anfitrião fantástico !

Cons:

Não é que não gostei… mas sentimos falta de café da manhã … mas tinha uma máquina de café muito boa.

2025-10-19 via Nuitee
M
martin couple ca
9
Pros:

Très bon emplacement
Claudio esr vraiment sympathique

2025-10-15 via Nuitee
D
Dusan family_with_children cz
10
Pros:

Claudio was the best. Helpful, always available and read to help. The true spirit of Italy. The place was clean, room spacious, bed comfy. Hat down. Will come back. Thanks

2025-10-10 via Nuitee
E
E solo_traveller be
3
Convenient location but falls short on comfort and charm
Pros:

The property is very conveniently located in the center of Sorrento, and a maximum of 15-20 minutes' walk to most places you want to go as a tourist. The staff is also pretty helpful -- Dario helped me with a couple of issues and was delightful. But I'm afraid that that's where it stops.

Cons:

I booked this place on the strength of others guests' glowing reviews, and I don't get it. First, there is no possibility of breakfast, though Booking says there is. Second, there is no reception -- you WhatsApp the staff with questions and they are there to meet guests. Also noteworthy, the property is perfumed with a synthetic air freshener which smells very strong, and very cheap and cloying. It made me feel nauseous -- dear Magnolia, please know that some people have fragrance sensitivities that can provoke migraines.
More importantly, the room didn't have full sized windows and so was cavernously dark, and the bed was uncomfortable -- the bed base had wooden slats, but not the flexible ones that absorb movement; they are rigid, thick, wooden slats (see pic). I like a firm surface to sleep on but I felt every one of those slats in my back and got very little rest, which is not great when you want energy to explore a new place. When another guest complained about it, the response was that yes, the mattresses need to be changed -- ! Also noteworthy for tall or larger-sized people, the shower cabin is very small and hard to maneuver into and out of.

I can live with all of this, but not at the price listed for the room. Booking offered a cheaper deal than the property's site, but I still paid 180€ / night. I realize that Sorrento commands high prices, but that is very much mid-range, and neither the room nor property had the charm or comfort to warrant it. When it rained for a day, I realized that there was nowhere comfortable in the place to sit, not the reception area with small tables, not the room, and that I didn't want to take shelter there. At a lesser price I wouldn't care; at almost 200€ / night, I'm left with feeling that I didn't get value for money.

2025-10-10 via Nuitee
D
David couple us
10
Pros:

Warm personal greeting from the manager of the property. .Quiet room, comfortable bed, small refrigerator. Close to the center of Sorrento.

Cons:

Our airline changed our flight so we had to leave a day earlier than planned.

2025-10-08 via Nuitee
G
Gemma couple gb
10
Th hotel oozed Italian charm and authenticity, a perfect base for a perfect place.
Pros:

The hotel is a hidden gem, tucked away quietly but in a prime location, especially with the public 24 hour car park next door.
The staff were fantastic and check in and out was uncomplicated and simple.
The rooms were large with ample space and a great shower!!
The hotel oozed Italian charm and authenticity whilst being humble in the most romantic and charming place ive ever been.

Cons:

Nothing - the hotel and the trip were equally as amazing. We would 100% stay here again.

2025-10-01 via Nuitee
L
Lisa couple au
10
Magnificent host
Pros:

The location was excellent, the room well appointed and clean. What made our stay truly exceptional was the magnificent host, Claudio. Not only was he warm, welcoming and knowledgeable, Claudio went out of his way to make our stay in Sorrento the best experience possible. Parking, dining, boat trip to capri, hanging out, best gelato he was willing to help with all the insider information to make our stay truly unforgettable. Thank you Claudio

2025-09-17 via Nuitee
V
Valerio couple br
10
Perfeito
Pros:

O dono do lugar era super atencioso e nos tratou muito bem, com um inglês impecável!

Ao lado da rua principal, ótimos restaurantes e gelados, foi incrível!

Ah, o lugar era extremamente limpo e cheiroso

Cons:

Não havia nada fora do prometido

2025-09-17 via Nuitee
Z
Zoe couple gb
10
2025-09-15 via Nuitee
M
marcelo couple ar
9
Excelente lugar con buena ubicación y excelente personal
Pros:

La ubicación, la comodidad y por sobre todo la amabilidad de Claudio .

Cons:

Todo muybien

2025-09-15 via Nuitee
S
Susan couple ca
8
La Magnolia Sorrento is an excellent choice for location and pleasant amenities and staff.
Pros:

It is a lovely, small property with friendly staff who spoke English. The location is excellent, a 2 minute walk to the main square. The room was clean and the bed comfortable. It was quiet.

Cons:

The room was quite small and there was no views.

2025-09-13 via Nuitee
V
Vincenzo couple it
10
2025-09-08 via Nuitee