De Garland Palolem - AM Hotel Kollection

Hotels
8.1 (148 reviews)
Nos. 330, Devabag, Palolem Canacona Goa- 403702 , Palolem , in

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean pool
Good breakfast
Cons:
Unclean towels
Small room
Refund issues

Categories

Cleanliness
7.56
Some complaints about unclean towels and overall cleanliness.
Service
9.03
Friendly and accommodating staff, praised by multiple reviewers.
Location
8.57
Convenient location near the beach, though some issues with access.
Room Quality
7.02
Rooms were okay, some guests experienced issues with small room sizes.
Amenities
8.05
Good amenities were mentioned, though some were lacking.
Value for Money
8.01
Pricing was a concern due to unexpected charges.
Food and Beverage
8.56
Breakfast was positively reviewed, though some food options were limited.
Overall Experience
8.03
Mixed experiences with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:20

Property Description

Luxurious Accommodation with Top-Notch Amenities

Located in the heart of Palolem, just 1.5 km from the stunning Palolem Beach, De Garland Palolem - AM Hotel Kollection is a 3-star haven offering a range of exceptional amenities. The hotel boasts an inviting outdoor swimming pool, free private parking, a lush garden, and a trendy bar for guests to unwind.

Culinary Delights and Diverse Dining Options

Indulge your taste buds at the hotel's on-site restaurant, serving a delightful fusion of African, American, and Argentinian cuisine. With special dietary options available upon request, including vegetarian, dairy-free, and halal choices, there is something to satisfy every palate.

Relaxation and Recreation at Your Fingertips

Guests can bask in the sun and enjoy the serene surroundings on the hotel's sun terrace, perfect for soaking up the warm Goan weather. With easy access to Colomb Beach and Patnem Beach, as well as convenient airport transfers, De Garland Palolem - AM Hotel Kollection ensures a memorable stay for all.

Ready to experience luxury and comfort? Book your stay at De Garland Palolem - AM Hotel Kollection now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 148 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.03
F
Francis extended_group in
7
2026-03-23 via Nuitee
E
Elena Bolciaghi family_with_children it
9
Pros:

Hotel situato a circa 1,5 km dalla bellissima spiaggia di Palolem, raggiungibile a piedi.
Servizio bar ristorante aperto per tutta la giornata.
Colazione internazionale.
Personale molto cortese. Ambienti puliti.
Piscina per adulti e una per bambini.

2026-02-28 via Nuitee
S
Sandhya family_with_children at
10
Pros:

Our three-night stay at was truly unforgettable. From the moment we arrived, everything felt welcoming — the atmosphere, the food, and especially the people who made this place so special.

The staff were incredibly warm, helpful, and always ready with a smile. A heartfelt thank you to Swidel & Rashma and for their kindness and lovely energy. Special mention to Ramdas :) whose constant smile brought such positive vibes, and to Nadeem who made sure everything was perfect during breakfast and dinner, giving us such a pleasant dining experience every day.

A very special thanks to both managers — they were absolutely amazing. The manager Singh Sir instantly understood that I needed help and stepped in with such genuine care, making sure everything was handled in the best possible way.

This trip was extra special because it was my mom’s first trip, and honestly, nothing could have been better than this stay. Thank you to the entire team for making our experience so memorable. We are leaving with beautiful memories and will surely come back again!

2026-02-25 via Nuitee
G
Ganesh couple in
6
2026-02-22 via Nuitee
R
Romana couple si
5
Pros:

Prijaznost osebja

Cons:

Tehnično nevzdrževani prostori

2026-02-22 via Nuitee
O
Omri couple il
8
2026-02-13 via Nuitee
J
Judith family_with_children gb
7
Pros:

Very nice staff. Bottled water in room everyday. Very clean. Hot showers.For an Indian hotel this is a very good standard.

Cons:

Pool was closed for the first two days, which was disappointing, as it was the only reason we booked this particular hotel. Far to walk to Palolem beach. I think it was quite expensive and the location is not great.

2026-01-25 via Nuitee
I
isaac tourre family_with_children in
1
Cons:

The room is nothing like the photos, the staff is incompetent. Very expensive for what it is. And location is far from everything

2026-01-11 via Nuitee
S
Shailen couple gb
1
2026-01-02 via Nuitee
P
Prabhu family_with_children in
7
2025-12-24 via Nuitee
S
Shetty family_with_children in
4
Cons:

The hotel promised a refund for our room cancellation of 1 day and made us fill a huge form thereby making our stay/vacation stressful. Soon as we left the city, the hotel completely denied possibility of any refund.
Following their own suggestions, I wasted few hours writing mails, contacting various people etc.
Would not recommend booking for your near and dear ones.

2025-12-23 via Nuitee
R
Ranu family_with_children in
9
2025-12-23 via Nuitee
D
Dhanya family_with_children in
6
Pros:

Friendly staff, very accommodating and helpful.

Cons:

Rooms were okay, not what I expected. There was no hairdryer but I didn't want to go out and ask.

2025-12-21 via Nuitee
M
Marlee couple il
5
2025-12-20 via Nuitee
A
Avinash extended_group in
1
Will avoid staying in this property, the property is under constant renovation
Pros:

Parking space

Cons:

Service quality, staff attitude, food quality, room furniture, towels were unclean, too much of ambient noise (AC, construction & renovation work, DG set) in the property, etc.

2025-11-26 via Nuitee
L
Louise extended_group gb
6
2025-11-18 via Nuitee
N
nikolai extended_group ru
10
Добавить на завтрак яичницу, огурцы, помидоры, зелень, выпечку
Pros:

Отличный отель: приборка каждый день, чистота, хороший завтрак, чистый бассейн, персонал очень обходительный, во всем старался помогать, фрукты покупали- по просьбе порезали, пиво в отеле не дорого, такси можно вызвать, тук тук- без проблем, в первый день пришла семейка обезьянок на крышу, никаких насекомых. Спасибо за отличный опыт!

Cons:

Дорога до пляжа ужасная, путешествовали пара и друг, другу дали большой просторный номер на одного, а нам очень маленький на двоих, к цене прибавили налог- никак не фиксируемая и не афишируемая сумма заранее, поэтому был сюрприз. Окна закрыты панелями, балкона нет, не хватало европейских продуктов на завтрак( яичница, овощи, зелень)

2025-11-15 via Nuitee
M
matan couple il
8
Pros:

הצוות אדיב מאוד שירותי ועוזר בהכול, המלון בקרבת הליכה ונסיעה של דקות מהחוף המרכזי של פאלולים והמיקום שקט ונעים

Cons:

החדרים קטנים וצפופים והניקיון לא ממש טוב

2025-10-08 via Nuitee
M
Mansi couple in
10
2025-09-06 via Nuitee
S
Sahu extended_group in
8
2025-08-22 via Nuitee