BluO Lake View NewTown - Boutique Hotel

Hotels
8.8 (101 reviews)
Street Number 324, Action Area 1, New Town DF-89 , Kolkata , in

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service from staff
Comfortable and clean rooms
Cons:
Inadequate cleanliness in some areas
Missing restaurant on-site

Categories

Cleanliness
8.33
Some reviews noted issues with cleanliness of towels and linens.
Service
9.8
Souvik's exceptional hospitality and helpfulness were frequently praised.
Location
9.34
Convenient access to transportation and a peaceful area characterized the hotel’s location.
Room Quality
8.79
Rooms were large, clean, and comfortable.
Amenities
8.32
Some amenities available, but the lack of a restaurant was noted.
Value for Money
8.78
Generally perceived as a good deal, although some mentioned higher prices.
Food and Beverage
7.83
Noted lack of a varied food menu.
Overall Experience
9.2
Guests frequently expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Beautiful Lake View

Luxurious Amenities

Recreational Activities

Experience a serene stay with stunning lake views at BluO Lake View NewTown. Indulge in luxurious amenities, including well-appointed rooms with modern facilities. Unwind with a game of table tennis or explore nearby metro stations for city adventures. Book now for a memorable stay!

Important information:

Please note that if the Property cannot get pre-authorization on the guest's credit card or if payment is not received as per agreed Cancellation Policy, the property reserves the right to cancel the booking without any notice. Please note that the guest's credit card will be debited by the bank's merchant named Blue Leaf Corp. Please note that once guests have checked in, the total amount of the reservation is applicable and nonrefundable. Full payment is required on arrival. Should the maximum number of people per apartment be exceeded without authorization, extra guests will be charged. Please note that the property operates a strict no party and no social gathering policy and penalties will apply to guests breaking this rule. Guests are also required to behave in a responsible and socially acceptable manner at all times while occupying the apartment and to be considerate and courteous to all the neighbors. In case of nonsocial behavior or complaint, guests agree to vacate the apartment immediately without refund or redress. Please note that all bookings will be required to pay electricity charges upon actual usage.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 101 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 9.2
G
Gadepally family_with_children in
6
Pros:

Clean room,

Cons:

My booking was through booking.com On the day of arrival at the reception the employee didn't have my booking details, even though I presented the booking details on booking .com
I had to call the customer relations person and then checked in. I spent about ½ hour Check in I had to remind the staff to give water glasses, tea bags, drinking water,

2026-03-27 via Nuitee
J
Juliana couple nl
10
Excellent
Pros:

I recently stayed at a boutique hotel in a prime location, which made everything easily accessible. From the moment I arrived, the check-in process was smooth and hassle-free. The caretaker was very polite and guided me through everything, making me feel comfortable right away. The room was clean, cozy, and well-maintained. The overall ambiance was peaceful and welcoming, and the attentive service made the stay feel personal, relaxed, and truly enjoyable

2026-03-25 via Nuitee
U
Utpal family_with_children nl
6
Decent
Pros:

It was clean and location was good

Cons:

They charged for an extra bed for the third person, though I booked for 3 person.

2026-03-24 via Nuitee
A
Arun family_with_children in
10
2026-03-23 via Nuitee
S
Saibaa solo_traveller in
10
Nice Location
Pros:

Location wise the hotel is in a convenient area of New Town, making it easy to travel around. Overall, it was a great experience, especially because of the complimentary upgrade. Definitely felt like good value for money, and I’d consider staying here again.

2026-03-19 via Nuitee
D
Dikpati couple in
3
2026-03-17 via Nuitee
J
Johnsan solo_traveller nl
10
Wonderful stay
Pros:

I had a comfortable and pleasant stay. The property is well-maintained, with clean and spacious rooms that offer a relaxing environment. The housekeeping service was prompt, and the staff was courteous and always ready to assist

2026-03-17 via Nuitee
D
Dipanjan solo_traveller in
8
Pros:

The location is good and has a lake opposite to the building

Cons:

The price didnt match the amenities. I was expecting the rooms to be more modern

2026-03-14 via Nuitee
K
KINUKO solo_traveller jp
8
2026-03-12 via Nuitee
S
Sangeeta family_with_children in
8
Pros:

Room was clean and well maintained. Staff was attentive and quick to provide the necessary items.

Cons:

Meals provided in Room service were very expensive. Since there was no inhouse restaurant we had to order room service.

Geyser or boiler in the room was not functioning to its optimum.

2026-03-02 via Nuitee
R
Raktima family_with_children in
10
2026-02-14 via Nuitee
S
Sharinel couple nl
10
I felt at home on those days that we were staying in their accomodation l.
Pros:

The location is perfect and it’s not far from the airport it’s around 30 mins ride. The staffs are really nice and helpful,making sure that you feel at home. I book their accommodation last minute because my previous accommodation got cancelled because of overbooking which is normal in India, so if you want a trusted accommodation,I totally recommend this place and near by there is a good coffee shop 7 mins walking and its called Amari. Also, my flight got cancelled and I checked in 1 day after and they were able to help me on everything. All in all i loved my stay and I will totally gonna come back again.

Cons:

I loved everything. They even have a bellboy that will help you carry your luggages.

2026-02-11 via Nuitee
A
Anand Kumar solo_traveller in
8
Pros:

Good

2026-01-31 via Nuitee
I
Inderjeet singh solo_traveller in
8
2026-01-31 via Nuitee
N
Nikhil family_with_children in
10
2026-01-27 via Nuitee
K
KABERI extended_group in
10
Feel homely
Pros:

We had not taken breakfast as we do have with our own, no food we had taken there, but one thing impressed is cleanness of entire hotel which generally not found in any type of hotel with same budget. Clean more than our home even if staircase also. Mr souvik who is looking after all has good caring and customer supportive nature. Thank to Booking. Com for providing us. I also suggest my friends to stay there.

Cons:

Nothing to dislikes

2026-01-27 via Nuitee
C
Chayanika solo_traveller in
9
Over all it was a great experience with the great behaviour from the staff members.
Pros:

Breakfast was good.

Cons:

All ok

2026-01-24 via Nuitee
K
Katal family_with_children in
10
2026-01-23 via Nuitee
D
dr abey solo_traveller in
4
Pros:

It was called singh villa, this name did not come in booking. com

Cons:

No early tea, no bottled water

2026-01-22 via Nuitee
C
Chandrima family_with_children in
10
2026-01-18 via Nuitee