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Long Bien Castle by ACC
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Facilities
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities
Property facilities
Back
-
Offsite parking discounted rates available
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Family rooms
-
Lift / Elevator
-
Luggage storage
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Express check-in/check-out
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Shuttle service (additional charge)
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Categories
Cleanliness
7.5
Guests appreciated the cleanliness of the hotel rooms.
Service
8.3
Service was generally well-received with minor complaints about wait times.
Location
8.1
The hotel's proximity to key landmarks and public transport was a positive aspect.
Room Quality
7.8
Rooms were spacious and comfortable, with minor mentions of maintenance issues.
Amenities
7.2
Guests found the provided amenities satisfactory, with some highlighting the gym and pool.
Value for Money
6.9
Mixed reviews on pricing, with some feeling services did not match the cost.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, with minor suggestions for improvement.
Overall Experience
7.9
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 00:14
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Property Description
Convenient Location
Long Bien Castle by ACC offers easy access to popular attractions such as Thang Long Water Puppet Theater and Hanoi Old City Gate.
Comfortable Rooms
Guests can enjoy well-equipped rooms with modern amenities including air conditioning, flat-screen TV, and free toiletries.
Dining and Services
Indulge in delicious meals at the on-site restaurant, and take advantage of services like room service and a 24-hour front desk.
Book your stay at Long Bien Castle by ACC now for a memorable experience in Hanoi.
Important information:
This property will not accommodate hen, stag or similar parties.
Check-in and check-out hours:
Location
Guest Reviews
8.5
Based on 11 reviews
Cleanliness:
7.5
Service:
8.3
Location:
8.1
Room Quality:
7.8
Amenities:
7.2
Value for Money:
6.9
Food and Beverage:
7.3
Overall Experience:
7.9
T
Tay
•
review category business travellers
•
sg
8
Satifactory
2025-06-15
•
via Nuitee
I
Ishtiaque
•
review category business travellers
•
th
10
Beautifully decorated in European style.
Pros:
Wonderfully decorated in European style.
Very clean.
Cons:
A little off the old quartier.
2025-05-25
•
via Nuitee
T
Tay
•
review category business travellers
•
sg
8
Very good
2025-03-30
•
via Nuitee
V
Vinay
•
group
•
in
10
Exceptional
2025-03-19
•
via Nuitee
T
Tay
•
review category business travellers
•
sg
8
Overall still feel comfortable staying there
Cons:
Breakfast not so good
2025-02-10
•
via Nuitee
M
Milind
•
review category business travellers
•
vn
8
Very good
2025-01-19
•
via Nuitee
T
Tay
•
review category business travellers
•
sg
8
Very good
2025-01-13
•
via Nuitee
R
Rainer
•
review category business travellers
•
th
9
Superb
2024-12-24
•
via Nuitee
M
Mostafa
•
review category business travellers
•
bd
5
Passable
2024-11-19
•
via Nuitee
Đức
•
review category business travellers
•
vn
10
Exceptional
2024-05-08
•
via Nuitee
H
Huong
•
review category business travellers
•
nl
9
Superb
2024-04-18
•
via Nuitee
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