GuestPlace Inn & Suites

Hotels
4 (119 reviews)
536 East Cypress Avenue , Redding , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Courteous staff
Good location
Cons:
Dirty rooms
Inadequate amenities
Poor overall maintenance

Categories

Cleanliness
2.08
Multiple reviews described the rooms as dirty, with reports of blood, dog feces, and a general lack of cleanliness.
Service
6.55
The staff received positive mentions for their courtesy and professionalism despite the hotel's condition.
Location
6.09
The location was positively noted in some reviews but lacks specific praise overall.
Room Quality
3.04
Reviewers noted old and damaged furniture with no functional amenities in many rooms.
Amenities
3.07
Amenities were reported as inadequate, with missing towels and outdated facilities.
Value for Money
4.03
One review mentioned dissatisfaction with pricing compared to quality, affecting perceived value.
Food and Beverage
4.08
No specific feedback mentioned for food and beverage.
Overall Experience
3.05
Many reviews conveyed a negative overall experience due to cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 19:45

Property Description

Luxurious Amenities
Featuring a seasonal outdoor swimming pool and air-conditioned rooms with free WiFi, GuestPlace Inn & Suites offers a comfortable stay in Redding.

Exceptional Services
With convenient room service and a 24-hour front desk, our staff is dedicated to ensuring a seamless and enjoyable experience for all guests.

Prime Location
Located just 8.5 km from Simpson University and 10 km from Redding Municipal Airport, GuestPlace Inn & Suites is the ideal choice for travelers seeking convenience and comfort during their stay.

Ready to experience unparalleled hospitality in Redding, California? Book your stay at GuestPlace Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4
Based on 119 reviews
Cleanliness: 2.08
Service: 6.55
Location: 6.09
Room Quality: 3.04
Amenities: 3.07
Value for Money: 4.03
Food and Beverage: 4.08
Overall Experience: 3.05
H
Henry couple us
5
Pros:

It was clean

Cons:

No Wi-fi, No TV in some rooms and no micro wave or Frig. All of these things should be in every room and the place would get a much higher rating

2026-07-07 via Nuitee
I
ilagan extended_group us
1
...
Pros:

Nothing. Never had the opportunity to stay.

Cons:

This locations staff firstly said they do not use booking.com for reservations, then proceeded to inform me that I should not stay at this hotel. She said this hotel is not for out-of-town people. Im not sure what this all means but given the area and the people roaming around, maybe this is a rent-by-the-hour type hotel. The manager was called about the reservation and she was able to find our reservation but was more than happy to request a refund so we could find another place to stay... Very strange behavior.

2026-03-07 via Nuitee
S
Shadab solo_traveller us
1
No one should book this place in my opinion
Pros:

There was nothing to like

Cons:

The room was dirty, even a hole in the bedsheet. The furniture was old and broken. There was tape wrapped around a nightstand. Inside the microwave cabinet there was a broken cigarette. And much more…….

2026-01-19 via Nuitee
R
Robert solo_traveller us
8
2026-01-19 via Nuitee
R
Russell solo_traveller us
1
Sad. Interstate was 30 seconds away, which made for a quick getaway from a bad experience.
Pros:

Nothing.

Cons:

Location was ok, but the facility was partially section 8 housing. People living in the parking lot behind the dumpster. Filthy room. Bed sheets had not been replaced and had dirty shoe prints in the middle of the bed. Towels were filthy and appeared to be unchanged from previous guest visit. I asked for new towels and just got laughs. TV didn’t work. Furniture was worn and sticky. This place should be condemned by the board of health. I have traveled the world. Third world countries would have been embarrassed to offer this room. Owners should be investigated.

2026-01-19 via Nuitee
J
James solo_traveller us
10
2026-01-15 via Nuitee
J
justin couple us
5
2025-09-07 via Nuitee
J
jeanmarc family_with_children fr
4
Ce n est pas le moins cher donc de la région !
Pros:

Tarif appliqué SUPÉRIEUR à celui affiché

Cons:

Prix

2025-09-01 via Nuitee
A
Alexander solo_traveller us
1
Rested well because the bed was comfortable but I would have to see a room before I paid to make sur
Pros:

I like the location.

Cons:

Blood on the walls and curtains. The bathroom wasn't clean and there was urine all over the toilet and floor. There was a large piece of dog feces right inside the front door. When I asked the front desk if the housekeeper could come and clean my room because the refrigerator and microwave were dirty and there was urine all over the bathroom floor he said I'll ask him but I don't know if he'll do it

2025-08-31 via Nuitee
D
dayqwaun solo_traveller us
1
2025-08-26 via Nuitee
P
Pokharel solo_traveller us
1
2025-08-21 via Nuitee
T
Travis couple us
1
Pros:

Nice employee at the front desk

Cons:

It was dirty and disgusting. Rooms smelt like stale cigarette smoke. The floors were filthy and the bed sheets were dirty and smelt moldy. Fire alarm didn't have a battery in it. 1 towel. Had a VERY bad vibe. Had nightmares all night cause it just didn't feel right. Trash pilled up outside. Pool was green and smelt bad.

2025-08-19 via Nuitee
J
JW solo_traveller us
4
Pros:

The staff was courteous and professional.

Cons:

This place could use a deep clean. Mystery stains on the walls, ironing board has mold. Towels smelled clean, but looked worn out and stained. No washcloths. The lid to the back of the toilet was cracked into multiple pieces Curtains would not fully close, so anyone could see into your room and watch you. Bed was rickety, and pillows were so thin as to be non-existent. The outside was in a similar state: pool was an alarming shade of green, the whole place appearing run down and in need of repair. Other guests did not appear to be living their best lives; several noisy and nosy people, one guest screaming profanity loudly at anyone who walked nearby, and pretty sure I saw a drug deal go down.

2025-08-17 via Nuitee
J
Justin family_with_children us
1
It was horrible
Pros:

The staff

Cons:

That there was no towels or toiletries in the room.the refrigerator had moldy food still in there the TV did not work and the room smelled of mold and cigarettes. The staff did what they could to keep me happy. My dad almost fell in the shower to

2025-08-04 via Nuitee
W
wayne solo_traveller us
1
There was nothing good about my stay!
Pros:

Good location.

Cons:

It was the dirtiest room I have ever seen! I have owned two motels and stayed in many in my seventy eight years. The floors were dirty, and the linen was too. The tv service was next to nothing. Needless to say I only spent one night there. Went somewhere else the next night. I also would like to request a refund for the second nights reservation.

2025-07-27 via Nuitee
D
Daniel review category business travellers us
1
A Crying Shame
Pros:

The staff including the maintenance man.

Cons:

Nothing worked in 2 rooms. TV and cable, tub faucet, no fridge, beds were ok and air conditioning worked.
A shame because the people are great, xlnt location. Could be a top quality place.
The owner must be a tight wad mooch.
That much potential and a great staff of people, just a shame.

2025-07-22 via Nuitee
J
Jack young couple us
3
Poor
2025-07-20 via Nuitee
R
Radiant solo traveller us
8
Calm, Cool, Comfortable
Pros:

Staff was amazing

Cons:

Location

2025-07-14 via Nuitee
J
Jaime solo traveller us
1
Do not stay here
2025-07-12 via Nuitee
R
Rebecca young couple us
1
It was awful! People talk loud and smoke outside your door all hours of the night and mattress is in a plastic bag. Sta
Pros:

It was cheap and near where we wanted to be

Cons:

The mattress was in plastic wrapping. There were no trash cans in the room at all. People were outside our door fighting from 10pm until the Redding police department and SWAT team showed up around 2am for a problem on the other side of the motel for room 203.

2025-07-06 via Nuitee