Pan Pacific Xiamen

Hotels
•
Pan Pacific Hotels & Resorts
8.9 (270 reviews)
19 Hubin Bei Road (near Jianye Road metro station) , Xiamen , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Variety in breakfast
Cons:
Cleaning issues
Noisy neighbors
Cold food at breakfast

Categories

Cleanliness
8.28
Some reviews mentioned issues, specifically with room cleanliness and stains in the bathroom.
Service
9.25
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.99
The location was generally praised, though some felt it was a bit distant from major attractions.
Room Quality
8.74
Rooms were generally comfortable, but there were mentions of issues with the bathroom.
Amenities
8.77
Good amenities were noted, including a gym and breakfast options.
Value for Money
9.13
The hotel was described as providing good value for the price.
Food and Beverage
8.78
Breakfast was generally well-received, though some mentioned it was served cold.
Overall Experience
9.25
Overall stay was described positively with many recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:02

Property Description

Luxurious Accommodation with Exclusive Pacific Lounge
Pan Pacific Xiamen offers luxury accommodation in the heart of the central business district. Guests can enjoy exclusive access to the Pacific Lounge on the Club floor, providing a premium experience during their stay.

Scenic Views and Convenient Location
Rooms and suites at Pan Pacific Xiamen boast stunning views of Yundang Lake, Gulf Park, Gulangyu Island, and South Putuo Temple. Located just a short walk from Jianye Road Metro Station and within proximity to key landmarks like Gulangyu Island Ferry Terminal, the hotel offers both convenience and beauty.

Dining Excellence and Relaxation Options
Indulge in a variety of dining experiences at the hotel's restaurants, from international dishes at Caesar’s on 3 Restaurant to Cantonese specialties at Hai Tien Lo Restaurant. Additionally, guests can unwind with a massage, hit the gym, or take advantage of services like laundry, airport shuttle, and in-car WiFi.

Book your luxurious stay at Pan Pacific Xiamen now to experience the perfect blend of comfort and sophistication.

Important information:

Please note that adults accompanying with children need to show ID card or Household Register of everyone (including children).

For breakfast inclusive rates, breakfast for up to 2 people according to the actual number of guests registered will be offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jan 13, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CNY 120 per person per night when using an existing bed.
    People 12 years old and over stay for CNY 304 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 270 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.99
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.13
Food and Beverage: 8.78
Overall Experience: 9.25
E
EJNO • solo_traveller • kr
10
2026-02-14 • via Nuitee
A
Angela • family_with_children • au
8
2026-02-14 • via Nuitee
E
EJNO • family_with_children • kr
10
2026-02-11 • via Nuitee
政國 • family_with_children • tw
9
Pros:

服務人員Fiona很盡心提供並回答我問的資訊。

2026-02-10 • via Nuitee
I
Ipek • solo_traveller • sg
7
2026-02-09 • via Nuitee
C
Christiaan • solo_traveller • at
8
2026-01-30 • via Nuitee
C
Christiaan • solo_traveller • at
8
2026-01-30 • via Nuitee
C
Cheow Tian • couple • sg
10
Value for money especially size of the room and cleanliness.
Pros:

Cleanliness and politeness

Cons:

Not convenience to eat local foodies.

2026-01-29 • via Nuitee
佳儀 • couple • tw
4
住宿押金用付現，切忌不要刷卡！
Pros:

打掃的清潔人員（葉美蘭）很貼心，看到我們裝伴手禮的袋子擔心不牢固，主動再為我們套上堅固的提袋

Cons:

第一次去廈門，才知道住宿要收押金，住宿費是$564，含押金刷卡共$1000，雖說是隔天會退刷，但是我信用卡授權成功的卻是含押金共人民幣$1000，而不是住宿$564的價格，有跟櫃台人員表示，她們雖有給刷卡單據，但是手機APP顯示刷卡帳單一直是人民幣$1000，並不是$564（住宿費）讓我覺得並沒有退我押金啊！！只能說以後付現就好，免得影響旅遊心情….回國還要跟信用卡公司處理

2026-01-27 • via Nuitee
K
Khim Yong • couple • sg
10
We have a restful 3 night stay in this hotel and would love to come back again.
Pros:

Location: hotel at 思明区，bus and metro station are just outside the hotel. Direct bus ( 2 stops) from hotel to the famous No 8 market.
Excellent staff: the front desk staff are friendly, the concierge team is super helpful and responsive. Would like to give my most appreciation to Mr Wang Teng for his help.
The room is spacious, clean and comfortable!!

Cons:

None actually!!

2026-01-25 • via Nuitee
銘德 • family_with_children • tw
9
Pros:

飯店位置佳

2026-01-23 • via Nuitee
任吉祥 • family_with_children • tw
9
2026-01-23 • via Nuitee
M
Magie Aspiras • solo_traveller • au
9
Great location and great value
Pros:

Clean, staff service, complete toiletries, good quality slippers
Great location near supermaket, near restaurants, near metro and bus stops

Cons:

Pillows could be thicker and a third pillow
They put shampoo instead of hand wash by the sink.
The conditioner ran out and was not replaced.

2026-01-22 • via Nuitee
C
Chih pin • couple • tw
10
Pros:

早餐很好

2026-01-19 • via Nuitee
D
Debbie • couple • nl
8
2026-01-18 • via Nuitee
R
RAHARIJAONA CHRISTINE • family_with_children • fr
9
Pros:

Le petit déjeuner, le personnel et l'emplacement sont très agréables .

Cons:

Néant

2026-01-14 • via Nuitee
H
Helene • couple • fr
8
Pros:

旅館位置不错，在地鐵站旁邊。
床很舒適

Cons:

早餐可以多加改善

2026-01-13 • via Nuitee
L
Liang • family_with_children • au
10
Excellent Xiamen CBD hotel
Pros:

Spacious clean rooms, good room service, good clean facilities. Excellent breakfast buffet.

Cons:

TV could be more modern.

2026-01-11 • via Nuitee
Y
Yong Yi • extended_group • my
10
Pros:

Good location, good service and enjoy different kind breakfast (local cuisine)!

Cons:

The power in the reading desk relatively lower voltage, consequently require long time to get the laptop to be fully charged. Good if could improve.

2026-01-11 • via Nuitee
J
Jesse • solo_traveller • tw
10
2026-01-10 • via Nuitee