Pan Pacific Xiamen

Hotels
Pan Pacific Hotels & Resorts
8.9 (302 reviews)
19 Hubin Bei Road (near Jianye Road metro station) , Xiamen , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Variety in breakfast
Cons:
Cleaning issues
Noisy neighbors
Cold food at breakfast

Categories

Cleanliness
8.28
Some reviews mentioned issues, specifically with room cleanliness and stains in the bathroom.
Service
9.25
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.99
The location was generally praised, though some felt it was a bit distant from major attractions.
Room Quality
8.74
Rooms were generally comfortable, but there were mentions of issues with the bathroom.
Amenities
8.77
Good amenities were noted, including a gym and breakfast options.
Value for Money
9.13
The hotel was described as providing good value for the price.
Food and Beverage
8.78
Breakfast was generally well-received, though some mentioned it was served cold.
Overall Experience
9.25
Overall stay was described positively with many recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:02

Property Description

Luxurious Accommodation with Exclusive Pacific Lounge
Pan Pacific Xiamen offers luxury accommodation in the heart of the central business district. Guests can enjoy exclusive access to the Pacific Lounge on the Club floor, providing a premium experience during their stay.

Scenic Views and Convenient Location
Rooms and suites at Pan Pacific Xiamen boast stunning views of Yundang Lake, Gulf Park, Gulangyu Island, and South Putuo Temple. Located just a short walk from Jianye Road Metro Station and within proximity to key landmarks like Gulangyu Island Ferry Terminal, the hotel offers both convenience and beauty.

Dining Excellence and Relaxation Options
Indulge in a variety of dining experiences at the hotel's restaurants, from international dishes at Caesar’s on 3 Restaurant to Cantonese specialties at Hai Tien Lo Restaurant. Additionally, guests can unwind with a massage, hit the gym, or take advantage of services like laundry, airport shuttle, and in-car WiFi.

Book your luxurious stay at Pan Pacific Xiamen now to experience the perfect blend of comfort and sophistication.

Important information:

Please note that adults accompanying with children need to show ID card or Household Register of everyone (including children).

For breakfast inclusive rates, breakfast for up to 2 people according to the actual number of guests registered will be offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Apr 16, 2026 until Sat, May 2, 2026
Swimming pool: Closed from Sun, Nov 15, 2026 until Sun, May 2, 2027

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CNY 120 per person per night when using an existing bed.
    People 12 years old and over stay for CNY 304 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 302 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.99
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.13
Food and Beverage: 8.78
Overall Experience: 9.25
L
Laura solo_traveller de
10
Super Preis Leistung Hotel
Pros:

Die Lage war sehr gut, nur 5 min mit Didi zu Cruise Center um Tickets nach Gulangyu zu kaufen und dorthin zu fahren. Auf der ggü Straße von Hotel gibt es eine Straße mit sehr netten Restaurants und Bars westlich orientiert und sehr ansprechend. Personal war sehr freundlich, Frühstück sehr gut und frisch, Betten sehr bequem und auch die Gym für 1-2 Tage ausreichend. Uns ja Xiamen und das Hotel sehr gut gefallen.

Cons:

Nichts

2026-05-16 via Nuitee
P
Paola Ilaria extended_group it
8
Pros:

l'hotel in generale è bello
e la posizione è ottima
vicina anche al ristorante italiano più buono di Xiamen che si raggiunge a piedi

Cons:

le moquette nella camera
e l'orario tardo in mattinata della apertura della piscina

2026-05-15 via Nuitee
L
Lee couple ca
8
Short Didi ride to main tourist attractions. Good location
Pros:

Easily to get around by DiDi . Shops and restaurants nearby. Good location!

Cons:

Breakfast food options not that good

2026-05-14 via Nuitee
C
Chih Yi solo_traveller tw
9
Pros:

當初選擇這間飯店是因為離地鐵跟東渡碼頭都很方便,果然沒讓我失望。飯店清潔人員很貼心,看我們另外買礦泉水,隔天主動多放2瓶水,很細心

2026-05-13 via Nuitee
Y
Yuhao couple us
9
2026-05-11 via Nuitee
J
Julie couple sg
8
2026-05-10 via Nuitee
岳霖 solo_traveller tw
7
Cons:

床頭櫃沒有衛生紙........

2026-05-10 via Nuitee
Y
Yoko family_with_children jp
9
2026-05-06 via Nuitee
C
Cristen family_with_children my
9
Refreshing stay in Xiamen
Pros:

The breakfast . Its a good variety with chinese and western mix. Staff are all very courteous and ready to assist Rooms are big and comfy.TV has english channels.

Cons:

Carpet in room needed cleaning .

2026-05-06 via Nuitee
L
Liza solo_traveller nl
6
geen herhaling vatbaar
Pros:

personeel was wel vriendelijk maar zeker niet herhaling vatbaar

Cons:

badkamer, douchekop werkt niet goed

2026-05-05 via Nuitee
A
Alvin couple hk
7
A reasonable hotel if you are tight on budget
Pros:

It was a reasonably comfortable stay but the location and accessibility were unimpressive

Cons:

In order to reach the hotel there is a flight of stairs thus making accessibility to the hotel difficult (especially with luggage)

2026-05-05 via Nuitee
J
Jason extended_group au
9
2026-05-05 via Nuitee
J
Jesse solo_traveller tw
10
2026-05-01 via Nuitee
C
Chia-Ting solo_traveller tw
10
2026-04-29 via Nuitee
C
chih-chao solo_traveller tw
6
2026-04-29 via Nuitee
K
KUO-CHING family_with_children tw
9
很好、喜歡大廳香氛的味道。
Pros:

早餐選擇性比較不多,住宿地點優。

2026-04-28 via Nuitee
H
HSIANG YUN extended_group tw
7
Pros:

1、價格實惠,其中一間房的坪數感覺比較大,可能有被升等
2、浴室有浴缸,對每天步行的雙腳十分友善,可以好好泡澡
3、員工都很友善,會協助身障客人

Cons:

1、床太高了,對身高不高的人不太友善,也容易跌下床

2026-04-28 via Nuitee
Y
Yan couple ch
10
2026-04-28 via Nuitee
A
Alessandra solo_traveller it
9
Comodo facile è buon rap porti qualita prezzo
Pros:

Colazione super Lavanderia gratis e posizione

Cons:

Nulla

2026-04-28 via Nuitee
G
GIANMARCO solo_traveller it
10
Pros:

Hotel is great. Clean and amazing rooms. Good staff.

2026-04-27 via Nuitee