Pan Pacific Xiamen

Hotels
•
Pan Pacific Hotels & Resorts
8.9 (338 reviews)
19 Hubin Bei Road (near Jianye Road metro station) , Xiamen , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Variety in breakfast
Cons:
Cleaning issues
Noisy neighbors
Cold food at breakfast

Categories

Cleanliness
8.28
Some reviews mentioned issues, specifically with room cleanliness and stains in the bathroom.
Service
9.25
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.99
The location was generally praised, though some felt it was a bit distant from major attractions.
Room Quality
8.74
Rooms were generally comfortable, but there were mentions of issues with the bathroom.
Amenities
8.77
Good amenities were noted, including a gym and breakfast options.
Value for Money
9.13
The hotel was described as providing good value for the price.
Food and Beverage
8.78
Breakfast was generally well-received, though some mentioned it was served cold.
Overall Experience
9.25
Overall stay was described positively with many recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:02

Property Description

Luxurious Accommodation with Exclusive Pacific Lounge
Pan Pacific Xiamen offers luxury accommodation in the heart of the central business district. Guests can enjoy exclusive access to the Pacific Lounge on the Club floor, providing a premium experience during their stay.

Scenic Views and Convenient Location
Rooms and suites at Pan Pacific Xiamen boast stunning views of Yundang Lake, Gulf Park, Gulangyu Island, and South Putuo Temple. Located just a short walk from Jianye Road Metro Station and within proximity to key landmarks like Gulangyu Island Ferry Terminal, the hotel offers both convenience and beauty.

Dining Excellence and Relaxation Options
Indulge in a variety of dining experiences at the hotel's restaurants, from international dishes at Caesar’s on 3 Restaurant to Cantonese specialties at Hai Tien Lo Restaurant. Additionally, guests can unwind with a massage, hit the gym, or take advantage of services like laundry, airport shuttle, and in-car WiFi.

Book your luxurious stay at Pan Pacific Xiamen now to experience the perfect blend of comfort and sophistication.

Important information:

Please note that adults accompanying with children need to show ID card or Household Register of everyone (including children).

For breakfast inclusive rates, breakfast for up to 2 people according to the actual number of guests registered will be offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 15, 2026 until Sun, May 2, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CNY 120 per person per night when using an existing bed.
    People 12 years old and over stay for CNY 304 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 338 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.99
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.13
Food and Beverage: 8.78
Overall Experience: 9.25
E
ENSIN • couple • tw
9
2026-06-19 • via Nuitee
E
ENSIN • couple • tw
9
2026-06-19 • via Nuitee
寳美 • couple • tw
8
2026-06-14 • via Nuitee
C
ChunFang • couple • cn
3
【差评标题】厦门泛太平洋大酒店：服务态度满分，但卫生与体验令人失望 【差评正文】入住厦门泛太平洋大酒店的真实感受——服务态度好，但卫生与体验令人失望！6月7日晚入住第一晚，隔脏袋套好，身体个别部位出现类似蚊虫(螨虫)叮咬的发痒症状，起初以
2026-06-12 • via Nuitee
J
JING SHIANG • couple • tw
10
2026-06-10 • via Nuitee
N
Nanni • extended_group • nl
8
Heel erg goed
Pros:

Het hotel was fantastisch de service is uitstekend de kamers zijn prachtig

Cons:

Nvt

2026-06-08 • via Nuitee
W
Wang Wen • solo_traveller • br
8
Cons:

Café da manhã poderia estar melhor com mais opções para os ocidentais.

2026-06-06 • via Nuitee
A
Anjin Yang • extended_group • tw
10
服務人員都很親切，環境也很整潔，下次還會再訪
2026-05-31 • via Nuitee
K
KEEMOON • family_with_children • kr
10
Pros:

직원들은 매우 친절하고 위치도 좋았습니다 가성비는 최고입니다

Cons:

금연층이였는데도 불구하고 담배를 피는 투숙객들이 있었습니다 관리가 필요할거 같습니다

2026-05-29 • via Nuitee
B
binta • couple • fr
6
Séjour passable
Pros:

Petit déjeuner convenable avec serveur très à l'écoute. Et attentionné.

Cons:

Accueil trop long à notre arrivée car 1 seul réceptionniste. Pas de bagagiste. Piscine pas fonctionnelle.

2026-05-27 • via Nuitee
玟惠 • couple • tw
10
Pros:

地鐵出口交通方便，環境舒適乾淨，員工素質佳

2026-05-25 • via Nuitee
M
Mohamed • solo_traveller • ke
7
Great place to stay
Pros:

Close to metro station and shopping area

2026-05-25 • via Nuitee
C
Cosmina Daniela • couple • ro
9
Experiența de neuitat!
Pros:

Curățenia și personalul foarte atent la nevoile noastre! Ne-au ajutat de fiecare dată când am avut nevoie!

Cons:

Hotelul nu este de 5* europene.

2026-05-24 • via Nuitee
M
Mayte • solo_traveller • cn
10
Pros:

Todo trato , habitación, la cama , el desayuno...

Cons:

Nada. Todo fue estupendo.

2026-05-23 • via Nuitee
C
Chung Cheng • solo_traveller • sg
6
2026-05-20 • via Nuitee
S
Saskia • family_with_children • be
8
Zeer goed hotel.
Pros:

Goede kamer, zeer proper.
Uitgebreid ontbijtbuffet.

Cons:

Zwembad bleek gesloten.

2026-05-20 • via Nuitee
M
Martina • couple • sg
7
Could be better!
Pros:

Staff are quite helpful and location is centralized.

Cons:

To be honest, I was quite disappointed with my stay. Our room has a smoke smell lingering even though it’s supposed to be a non-smoking room. Bed wasn’t comfortable especially the soft pillows for my personal opinion.

2026-05-18 • via Nuitee
W
Weili • family_with_children • my
10
2026-05-18 • via Nuitee
L
Laura • solo_traveller • de
10
Super Preis Leistung Hotel
Pros:

Die Lage war sehr gut, nur 5 min mit Didi zu Cruise Center um Tickets nach Gulangyu zu kaufen und dorthin zu fahren. Auf der ggü Straße von Hotel gibt es eine Straße mit sehr netten Restaurants und Bars westlich orientiert und sehr ansprechend. Personal war sehr freundlich, Frühstück sehr gut und frisch, Betten sehr bequem und auch die Gym für 1-2 Tage ausreichend. Uns ja Xiamen und das Hotel sehr gut gefallen.

Cons:

Nichts

2026-05-16 • via Nuitee
P
Paola Ilaria • extended_group • it
8
Pros:

l'hotel in generale è bello
e la posizione è ottima
vicina anche al ristorante italiano più buono di Xiamen che si raggiunge a piedi

Cons:

le moquette nella camera
e l'orario tardo in mattinata della apertura della piscina

2026-05-15 • via Nuitee