Pan Pacific Xiamen

Hotels
•
Pan Pacific Hotels & Resorts
8.9 (302 reviews)
19 Hubin Bei Road (near Jianye Road metro station) , Xiamen , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Variety in breakfast
Cons:
Cleaning issues
Noisy neighbors
Cold food at breakfast

Categories

Cleanliness
8.28
Some reviews mentioned issues, specifically with room cleanliness and stains in the bathroom.
Service
9.25
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.99
The location was generally praised, though some felt it was a bit distant from major attractions.
Room Quality
8.74
Rooms were generally comfortable, but there were mentions of issues with the bathroom.
Amenities
8.77
Good amenities were noted, including a gym and breakfast options.
Value for Money
9.13
The hotel was described as providing good value for the price.
Food and Beverage
8.78
Breakfast was generally well-received, though some mentioned it was served cold.
Overall Experience
9.25
Overall stay was described positively with many recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:02

Property Description

Luxurious Accommodation with Exclusive Pacific Lounge
Pan Pacific Xiamen offers luxury accommodation in the heart of the central business district. Guests can enjoy exclusive access to the Pacific Lounge on the Club floor, providing a premium experience during their stay.

Scenic Views and Convenient Location
Rooms and suites at Pan Pacific Xiamen boast stunning views of Yundang Lake, Gulf Park, Gulangyu Island, and South Putuo Temple. Located just a short walk from Jianye Road Metro Station and within proximity to key landmarks like Gulangyu Island Ferry Terminal, the hotel offers both convenience and beauty.

Dining Excellence and Relaxation Options
Indulge in a variety of dining experiences at the hotel's restaurants, from international dishes at Caesar’s on 3 Restaurant to Cantonese specialties at Hai Tien Lo Restaurant. Additionally, guests can unwind with a massage, hit the gym, or take advantage of services like laundry, airport shuttle, and in-car WiFi.

Book your luxurious stay at Pan Pacific Xiamen now to experience the perfect blend of comfort and sophistication.

Important information:

Please note that adults accompanying with children need to show ID card or Household Register of everyone (including children).

For breakfast inclusive rates, breakfast for up to 2 people according to the actual number of guests registered will be offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Apr 16, 2026 until Sat, May 2, 2026
Swimming pool: Closed from Sun, Nov 15, 2026 until Sun, May 2, 2027

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CNY 120 per person per night when using an existing bed.
    People 12 years old and over stay for CNY 304 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 302 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.99
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.13
Food and Beverage: 8.78
Overall Experience: 9.25
T
TSUNG JU • solo_traveller • tw
9
2026-04-22 • via Nuitee
Y
Yuhao • couple • us
8
地理位置好，早歺选择丰富，会再次入住。
Pros:

服务人员态度很好，特别是早歺厅的服务员和前台的员工。

Cons:

早歺厅的冷气可以调低些。

2026-04-21 • via Nuitee
A
AHMAD • couple • sa
9
قضيت وقتا ممتعا
Pros:

الطابع الكلاسيكي في الغرفة
حساس الصوت عندما تستيقظ في الليل لكي تذهب إلى الحمام يضيء لك الطريق بإنارة خافته من السرير إلى داخل الحمام
البوفيه كان رائع

Cons:

عدم وجود شطاف في الحمام
عدم وجود مشروبات ساخنه داخل الغرفة

2026-04-20 • via Nuitee
M
MOnique • couple • cw
9
Was a nice stay, and recommend this hotel for sure when visiting Xiamen
Pros:

Hotel located in a nice area. Very clean rooms. Breakfast was very good. a variety of everything.

Cons:

Very difficult to communicate with random Staff. Front desk staff know a bit of English. In my opinion they need to be able to speak and understand English language a little bit better. especially if you are working in the hotel/tourism industry.

2026-04-14 • via Nuitee
楊 • couple • tw
9
2026-04-14 • via Nuitee
M
Mayte • solo_traveller • cn
10
Pros:

El maravilloso trato y la atención en la recepción, en el desayuno, el personal en la puerta y la encantadora chica de la cafetería en la entrada, todos atentos , educados y con una dulce sonrisa. El hotel está muy cuidado. Las habitaciones son espaciosas, agradables y muy limpias, el baño amplio y cuidado, la cama y almohadas super cómodas. El desayuno magnífico. El garage muy práctico, la ubicación muy cómoda y de fácil acceso, con el metro a unos pasos de la entrada al hotel...Todo increíblemente perfecto.

Cons:

No hubo nada , todo fuè estupendo.

2026-04-12 • via Nuitee
徐若銨 • family_with_children • tw
8
2026-04-12 • via Nuitee
G
Gabriel • family_with_children • ch
9
2026-04-12 • via Nuitee
V
Vivianhb • family_with_children • my
10
Pros:

Good location. Nearby metro

Cons:

None

2026-04-10 • via Nuitee
R
Rosemary • couple • nz
9
Amazing location and room, would stay again
Pros:

Loved the location, close to metro and convenience store as well as the ferry for day trip to Gulangyu island. Staff were willing to help despite a language barrier.

Cons:

When we booked there was an amazing pool but on arrival we were informed that it closed the day before arrival:(

2026-04-09 • via Nuitee
Y
YU WEI • solo_traveller • tw
10
❤️地點佳、早餐棒、 服務好、高質量👍
Pros:

❤️地點佳、早餐棒、
服務好、高質量👍

Cons:

無

2026-04-09 • via Nuitee
W
Walters • couple • gb
10
2026-04-08 • via Nuitee
D
David • couple • au
9
Thank you, Pan Pacific Hotel! I have had beautiful days in Xiamen
Pros:

the room is terrific! I have view of beautiful Xiamen city from my room window, breakfast is so good, location is excellent, the Hotel is in the Centre of Xiamen, it is easy to access metro, all good restaurants are close.

Cons:

none

2026-04-07 • via Nuitee
Y
YANG HOON • extended_group • sg
9
Pros:

Front desk service staff is professional and friendly, especially Joey. Clean and comfortable room. Highly recommend.

2026-04-05 • via Nuitee
A
Arno • solo_traveller • nl
8
2026-04-05 • via Nuitee
S
SUMIN • couple • tw
8
Pros:

協助book taxi

2026-04-03 • via Nuitee
子慧 • couple • tw
9
2026-04-03 • via Nuitee
R
Richard • family_with_children • sg
8
Pros:

Good breakfast

Cons:

Hot and cold taps are independent so harder too use as compared to one lever type.

2026-04-01 • via Nuitee
J
james • solo_traveller • us
9
my go-to hotel in Xiamen for over 15 years
Pros:

Comfortable bed, located beside subway station, good breakfast, fantastic staff. Huweishan hill is behind the hotel, it's a great park for a run or walk.

2026-03-26 • via Nuitee
J
Joeann • extended_group • sg
8
Pros:

Room is spacious and clean. Staff are friendly. Easy access to Metro.

Cons:

Breakfast varieties are limited.
The bed is too soft and high.
The pillows are very soft, as good as not having at all.

2026-03-25 • via Nuitee