ALON CLOUD9 Beach Front

Hotels
9 (155 reviews)
R577+378 General Luna, , Catangnan , PH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Cleaning issues with pool
Need for maintenance in some areas

Categories

Cleanliness
8.25
Some reviews indicate cleanliness issues with the pool and accommodations.
Service
9.75
Many reviews highlight helpful, friendly, and attentive staff.
Location
9.25
Multiple guests praised the hotel's excellent proximity to the beach and attractions.
Room Quality
9.25
Rooms were described as spacious, well-designed, and comfortable by several guests.
Amenities
8.75
Guest mentions of amenities were overall positive, although improvements suggested.
Value for Money
9.25
Guests felt they received good value for their stay based on location and service.
Food and Beverage
8.25
Breakfast quality varied with suggestions for improvement but generally positive.
Overall Experience
9.25
Overall guest sentiment indicates a very enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:44

Property Description

Luxurious Amenities
ALON CLOUD9 offers a range of luxurious amenities including an outdoor swimming pool, garden, and terrace, providing the perfect setting for relaxation and unwinding during your stay.

Modern Comforts
Indulge in modern comforts with air-conditioned rooms equipped with a desk, coffee machine, fridge, and flat-screen TV. Each room also features a safety deposit box, ensuring a worry-free experience for guests.

Convenient Location
Conveniently located just 1.2 km from General Luna Beach, ALON CLOUD9 provides easy access to nearby attractions such as Guyam Island and Magpupungko Rock Pools, making it an ideal choice for travelers seeking both tranquility and adventure.

Experience the epitome of comfort and luxury at ALON CLOUD9. Book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 155 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
B
Ben • couple • au
8
Great location
Pros:

Great location & excellent cabins

Cons:

Nil

2026-10-16 • via Nuitee
U
Ulei • solo_traveller • us
10
2026-10-07 • via Nuitee
A
ariel • couple • ph
10
Perfect! A very relaxing stay.
Pros:

Location- short walk from the famous Cloud 9 surfing area, quiet, clean and great staff. They served hearty breakfast and were the highlight of our mornings. Ray and the ladies made our stay more homey.

Cons:

Parts of property under construction.

2026-08-29 • via Nuitee
S
Stephane • couple • fr
10
Un séjour exceptionnelle
Pros:

L’établissement est idéalement situé, juste à côté du spot de surf de Cloud 9 avec un accès direct depuis le jardin ce qui nous a permis d’y accéder sans avoir à payer de frais supplémentaires.

La literie était incroyable : nous avons très bien dormi, notamment grâce à une climatisation efficace et silencieuse. Le petit-déjeuner était également excellent et copieux.

Nous avons particulièrement apprécié la discrétion du personnel, tout en restant disponible et attentif lorsque nous en avions besoin.

Un séjour parfait, nous recommandons vivement cet établissement !

2026-08-22 • via Nuitee
L
Layla • extended_group • au
10
Amazing accomodation and location, exceptional staff - ALON has everything you need for a holiday
Pros:

Absolutely loved our stay at ALON. Big shout out to Ray who was an exceptional host and manager. The ladies in the kitchen were amazing and breakfast and coffee each day was amazing. 100% recommend and I Will defiantly be back

Cons:

That my trip wasn’t longer

2026-08-16 • via Nuitee
J
Jordan • solo_traveller • au
10
Ray and the kitchen ladies made us feel so welcome. Always with a smile on their faces and so accommodating of any reque
Pros:

Location! It was absolute beachfront, directly in front of Cloud 9, Quicksilver and Jacking Horse surf breaks with its own raised viewing platform for a surf check.
The beach requires an admission fee from tourists ordinarily but as guests of ALON, it was a great bonus that we didn’t have to pay this.

Cons:

It was undergoing some works during our stay but it will be even better once these are completed.

2026-08-15 • via Nuitee
M
Ma Krisviminda • couple • ae
10
Pros:

Amazing location if you want to be right on Cloud9. It’s also by the road so you can easily go out and grab what you need from the store.

2026-08-09 • via Nuitee
E
Ethan • couple • au
9
Great location, superb staff, nice rooms just needing an upgrade to facilities.
Pros:

The proximity to the beach and the excellent service by the staff, especially Traemey (Rey) who was absolutely first class and went above and beyond to help us each day.
The rooms are nice and the bed was comfortable….
The breakfasts were delicious and delivered right to your villa which was handy.

Cons:

The property is al little run down and needs a lot of maintenance…
Outdoor timber flooring was rotten/broken, I actually put my foot through one section!
No hot water at all, so if you can’t do cold showers you’re stuffed haha

2026-07-24 • via Nuitee
M
Megg • couple • au
10
2026-07-21 • via Nuitee
J
Jonathan • couple • fr
10
Pros:

Tout

Cons:

Rien

2026-07-17 • via Nuitee
G
guang • couple • hk
10
2026-07-13 • via Nuitee
E
emma • solo_traveller • us
10
Pros:

The bungalows are lovely, spacious and super clean! Great location right on cloud 9. Staff are amazing and breakfast is yummy :) definitely recommend staying here, one of my favorites in Siargao

2026-07-01 • via Nuitee
V
Vincent • solo_traveller • de
10
10/10 property and location, 11/10 people
Pros:

The property had quite literally the perfect location, on a private field of grass directly on the beachfront.
The staff, Ante edna, ante risa, kevin, curly, rey, kuya raymond and Kent who is a professional surfer and gives surf lessons were the nicest hosts I have ever had in any property around the world, when I got sick they even cooked special meals just for me, called me for dinner and just generally provided services that weren’t “expected”.

Special Thanks to Kent for the surf trips as well as Rey for our Island trip and the scooter driving lessons!

2026-06-29 • via Nuitee
R
Russ • extended_group • ph
3
Friendly staff staff. Very helpful but facility in very poor condition including rotten deck boards
Pros:

Good breakfast. Good location

Cons:

Very poor hot water for 4 days. TV never worked

2026-06-28 • via Nuitee
A
Anthony • couple • au
10
Pros:

Location location location!

Cons:

Loved the property but just a few minor maintenance issues need addressing ie. Rotten / broken stairs, and hot water would be a bonus lol! But honestly didn’t miss it

2026-06-09 • via Nuitee
A
Aggienesi • solo_traveller • nz
10
Perfect spot for Cloud 9
Pros:

The accomodation is right outside Cloud 9. Unlimited view of sunrise and sunset.. very good accommodation. The staff are very helpful especially Kuya Ray.. He organised my daughter's surf lesson, motorcycle rental and transportation to and from the airport. The breakfasts are tasty and good.. best longganisa!! 👌

2026-05-11 • via Nuitee
D
Dunia • solo_traveller • bh
4
Beautiful place but worn down and lots to improve
Pros:

Amazing location , directly near the beach, big villas. Lots of flowers, trees around.

Cons:

Dangerous steps and terrace ! The wooden panels are rotten so you have to watch your steps. The towels have stains. The first 2 days the room was not proper cleaned even when I asked for it. I finally cleaned the room myself. Cockroaches in the room! I finally bought spray myself. Outdoor shower not working at all. Indoor shower super low water pressure. I booked a surf lesson for 6.30 am but no teacher arrived. Unfortunately no one really cares about this beautiful place which could be outstanding if some effort would have been put into it. I left earlier and booked another place to enjoy the last 3 days of my vacation .

2026-04-30 • via Nuitee
A
Atanasios • couple • ph
1
Very very bad management!!
Pros:

The location

Cons:

Hygiene issues!!
Animals (dogs/cats,.. ) are eating the food prepared for the guests in the kitchen. Cockroaches in the rooms and kitchen.
Even though we asked the hotel team for pest control, it never happened.
We left earlier and moved to another hotel!!

2026-04-29 • via Nuitee
• couple • at
10
2026-04-12 • via Nuitee
A
Aurel • family_with_children • ch
1
Catastrophique!!
Pros:

Le petit déjeuner était formidable !!Les personnel aussi

Cons:

L’endroit était délabré et mon mari a passé à travers le le plancher un mètre plus bas ,qui lui a fait des hématomes et une problème de dos jusqu’au présent.Un voisin a subi la même sort 3 jours avant .C’est endroit est dangereux et nécessite une rénovation urgente!!Le wifi très faible !!Donc pas de télévision pendant 8 jours.

2026-04-03 • via Nuitee