Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Nice pool
Cons:
Rooms very dirty
Lack of basic amenities
Poor service

Categories

Cleanliness
5.79
Rooms were very dirty and lacked basic supplies.
Service
6.76
Communication was awful; host could not keep facts straight.
Location
10
The location was great.
Room Quality
6.8
Rooms lacked cleanliness and basic amenities.
Amenities
4.75
Many advertised amenities did not exist, including no toiletries.
Value for Money
8.78
Did not feel the stay was worth the money paid.
Food and Beverage
7.74
No restaurant or bar available.
Overall Experience
7.79
Overall negative experience; would not recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:18

Property Description

Luxurious Amenities

Indulge in air-conditioned units featuring modern conveniences and private bathrooms with walk-in showers. Some units offer stunning pool views and outdoor dining areas for a truly memorable stay.

Culinary Delights

Savour delectable Argentinian cuisine at the family-friendly restaurant, serving up a delightful array of dishes for dinner, lunch, and brunch.

Relaxation and Exploration

Unwind in the lush garden, take a refreshing dip in the outdoor swimming pool, or join invigorating yoga classes. With free WiFi and bike hire, guests can easily explore the enchanting surroundings of XP Tulum by Dream Vacay.

Book now to experience the perfect blend of luxury and relaxation at XP Tulum by Dream Vacay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 6 reviews
Cleanliness: 5.79
Service: 6.76
Location: 10
Room Quality: 6.8
Amenities: 4.75
Value for Money: 8.78
Food and Beverage: 7.74
Overall Experience: 7.79
J
José extended_group ch
8
2026-03-28 via Nuitee
M
Mayssa extended_group ca
5
Pros:

Great location, friendly staff, and great vibes.

Cons:

The place wasn’t very clean and it didn’t feel ready for our arrival. Some kitchen appliances weren’t working. We also asked for extra toilet paper and clean towels for the shower, but we didn’t receive them.

2026-01-18 via Nuitee
M
Mauro extended_group ar
6
Muy lindo todo, pero la limpieza dejaba que desear
Pros:

El lugar era hermoso. Y estaba bien equipado.

Cons:

La suciedad del lugar. La ducha no funcionaba bien.

2026-01-06 via Nuitee
R
Rebecca extended_group ca
5
Would not recommend even though the location was great just because of the management
Pros:

The location was great and the pool was nice

Cons:

Our rooms were very dirty. We had no sheet set for three days and were repeatedly told random stories by the host. Many amenities listed did not exist. No restaurant, no bar, no toiletries… not even hand soap.

Had to ask for more than the single roll of toilet paper given (for a week).

The communication was awful. We were told multiple stories on why we had no sheets. Repeatedly promised a refund (did not see a penny), offered dinner (did not get), randomly offered a photo shoot for our issues (did not happen). The host was unable to keep his lies / stories straight and we felt disrespected and lied to for days.

2026-01-03 via Nuitee
L
Luna couple it
8
Qualità prezzo top
Pros:

- la struttura é bellissima
- posizione vicino a la veleta
- ristorante buonissimo e staff molto cordiale
- risposte velocissime su whatsapp a qualsiasi ora
- prezzo
- residence molto calmo e tranquillo
- appartamento molto grande

Cons:

- acqua calda assente nella piscina in appartamento che é un peccato perché per tutta la settimana non l’abbiamo proprio usata
- mancano molto utensili in cucina
- purtroppo due ragazzi sono venuti più volte a bussare alla vetrata di notte e non ci siamo sentite molto sicure
- cambio di asciugamani a pagamento, e in una settimana non c’è stata neanche una pulizia

2025-01-13 via Nuitee
A
Alexandra couple ca
8
Pros:

L’emplacement

2025-01-06 via Nuitee