Holiday Inn Kuala Lumpur Bangsar by IHG

Hotels
Holiday Inn Hotels & Resorts
8.7 (274 reviews)
No. 18, Menara Alfa Bangsar Jalan Maarof , Kuala Lumpur , my

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean room
Good location
Comfortable beds
Cons:
Service issues
Limited amenities
Parking fees

Categories

Cleanliness
8.78
Generally positive feedback on cleanliness across multiple reviews.
Service
8.25
Some reviews mention disappointing service; adjustments made due to mixed feedback.
Location
9.29
Frequent mentions of convenient location near attractions.
Room Quality
8.74
Positive remarks about room comfort and quality.
Amenities
8.27
Some limitations noted in amenities offered; average score adjusted.
Value for Money
8.73
General acceptability of value based on feedback.
Food and Beverage
8.78
Positive comments regarding food options, specifically breakfast variety.
Overall Experience
8.75
Overall enjoyable stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:52

Property Description

Luxurious Amenities

Indulge in our outdoor swimming pool and fitness center, or relax in our non-smoking rooms with city views.

Exceptional Service

Our concierge services and multilingual staff are dedicated to ensuring your stay is comfortable and memorable.

Delicious Dining Options

Enjoy a delightful buffet, American, or Asian breakfast at our on-site restaurant. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 274 reviews
Cleanliness: 8.78
Service: 8.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
I
Ihab solo_traveller eg
10
Amazing 😻
Pros:

Modern interior a new hotel a quiet location and very nice the stuff are very good helpful
And there is a girl called Ames she works in the reception she’s very helpful I called her before I travel and made a special request and they did everything and beyond my exception
And all the people there are very nice and they always smile and welcome you I would do it again for sure and stay in this hotel ❤️

2026-05-08 via Nuitee
E
Edwin WEE 67 solo_traveller sg
8
2026-05-06 via Nuitee
R
ROSMAINIE couple my
10
Pros:

Because have ev charger! Love it

2026-05-04 via Nuitee
R
ROSMAINIE couple my
10
2026-05-04 via Nuitee
H
Harry couple sg
10
Will be back
Pros:

Brand new place, and you can tell everything is well maintained. Great comfortable room and gym was great.

Staff were excellent and customer service was 10/10.

Cons:

Would be great if there was a minimart below or in walking distance. Getting around on foot will be difficult but great if youre driving/taking grab. But this is just a minor issue

2026-05-04 via Nuitee
B
bogdan solo_traveller si
10
We would stay again
Pros:

Very good breakfast, good bed, clean

Cons:

-

2026-05-02 via Nuitee
H
Hanez solo_traveller my
8
2026-05-01 via Nuitee
A
Abu Marhalim solo_traveller my
9
2026-04-30 via Nuitee
A
Abu Marhalim solo_traveller my
9
2026-04-30 via Nuitee
B
Bonnie solo_traveller dk
10
2026-04-30 via Nuitee
S
Shuhaila solo_traveller my
9
Pros:

The staff, ease for checking in and out, the room is clean and i like the brightness of the room and its minimalist concept

Cons:

The location because it it close to a busy road, there is no area to relax outside because it is so compact and the limited numbers of parking even for us who stayed in the hotel. The staff who in charge of parking is rather gruff when he refused to allow us to enter the parking area.. Otherwise, our stay there was excellent

2026-04-19 via Nuitee
S
SHAMSULBAHARIN BIN solo_traveller my
10
2026-04-18 via Nuitee
H
Hanez solo_traveller my
8
2026-04-13 via Nuitee
F
Francesca couple my
8
Very pleasant
Pros:

Clean and new

Cons:

Water had to be requested but that is ok if we were informed earlier.

2026-04-06 via Nuitee
M
Mohd Yuzri family_with_children my
10
Pros:

Cleanliness and location

Cons:

We had to wait for our rooms to be ready during check-in.

2026-04-04 via Nuitee
M
Mila solo_traveller au
10
2026-03-31 via Nuitee
V
VanGoh2025 couple hk
8
2026-03-30 via Nuitee
V
VanGoh2025 couple hk
8
2026-03-30 via Nuitee
E
Eline couple nl
9
Pros:

- Very clean
- Friendly staff
- Excellent breakfast
- Smart room design

2026-03-27 via Nuitee
K
Kat Cooper couple my
10
2026-03-24 via Nuitee