Holiday Inn Kuala Lumpur Bangsar by IHG

Hotels
Holiday Inn Hotels & Resorts
8.7 (319 reviews)
No. 18, Menara Alfa Bangsar Jalan Maarof , Kuala Lumpur , my

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Good location
Comfortable beds
Cons:
Service issues
Limited amenities
Parking fees

Categories

Cleanliness
8.78
Generally positive feedback on cleanliness across multiple reviews.
Service
8.25
Some reviews mention disappointing service; adjustments made due to mixed feedback.
Location
9.29
Frequent mentions of convenient location near attractions.
Room Quality
8.74
Positive remarks about room comfort and quality.
Amenities
8.27
Some limitations noted in amenities offered; average score adjusted.
Value for Money
8.73
General acceptability of value based on feedback.
Food and Beverage
8.78
Positive comments regarding food options, specifically breakfast variety.
Overall Experience
8.75
Overall enjoyable stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:52

Property Description

Luxurious Amenities

Indulge in our outdoor swimming pool and fitness center, or relax in our non-smoking rooms with city views.

Exceptional Service

Our concierge services and multilingual staff are dedicated to ensuring your stay is comfortable and memorable.

Delicious Dining Options

Enjoy a delightful buffet, American, or Asian breakfast at our on-site restaurant. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 319 reviews
Cleanliness: 8.78
Service: 8.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
O
Ong solo_traveller my
7
2026-07-25 via Nuitee
K
Kashif solo_traveller pk
10
Excellent stay overall
Pros:

Superb location and overall facilities were upto the mark. Staff was very courteous and would go extra mile to offer commendable services.

2026-07-21 via Nuitee
D
diana family_with_children my
8
convenient and value for money staycation location.
Pros:

The location is quite central and food is easy to find. The area is quiet even though it is near a main highway and next to a temple. The room has a sofa and also a working desk. It is also equipped with a water filter unit. There are also two types of pillows (Hard & Soft). Overall, quite a convenient and value for money staycation location.

Cons:

The bathroom is pretty small, and the doors swing inwards, which might be tough for slightly bigger-built people. Getting from the parking to the lift for the rooms was also confusing the first time, as it required changing lifts. The parking is also pretty narrow and two way, caution is necessary.

2026-07-13 via Nuitee
P
Peter K W Tan couple sg
9
A comfortable stay, away from the city centre, but with easy access to places.
Pros:

The facilities were new. The room was spacious enough. The staff were very friendly.

Cons:

The Ceylon breakfast tea was not as strong and flavoursome as I'm used you. I wish there was just an normal kettle in the room. The special machine in the room did not work properly and sometimes it was difficult to turn the child lock off.

2026-07-10 via Nuitee
S
Shimona solo_traveller ie
10
Best staff ever!
Pros:

The location was ideal for us- easy access to local shopping malls and KL centre.
Facilities at the hotel were perfect for our stay.
The hotel staff were exceptional- so friendly and helpful!

Cons:

Loved it all!

2026-07-08 via Nuitee
A
Afiza couple my
9
Amazing
Pros:

Clean & very accommodating & helpful staff

Cons:

Nothing

2026-07-05 via Nuitee
M
Mohamed couple eg
9
Perfect Stay
Pros:

Very friendly and polite staff especially housekeeping and guards.
Very clean, and comfortable rooms
Daily changing bed sheets and towels
Daily refill water
Very strong WiFi
Fitness center and swimming pool are amazing

Cons:

The breakfast menu should consider non-Asian guests. More than 80% of the items were purely for Asian guests (Chinese and Indian). So I just eat egg and jam for the 10 days of my stay.

2026-07-01 via Nuitee
M
Mai solo_traveller sg
10
2026-06-27 via Nuitee
W
Wong solo_traveller my
9
2026-06-26 via Nuitee
A
Arrianna couple sg
9
2026-06-25 via Nuitee
S
Siti Zhulian solo_traveller my
9
Pros:

Bersih & Selesa

2026-06-22 via Nuitee
N
Norimah extended_group sg
7
2026-06-22 via Nuitee
S
Shirley Lynn Ai Lian couple my
8
Amazing
Pros:

Modern & clean

Cons:

Less restaurant

2026-06-21 via Nuitee
M
Mohd Zuber solo_traveller my
9
Superb Stay
Pros:

Nearby to shopping mall and accesseable to everywhere in KL

Cons:

Nothing

2026-06-18 via Nuitee
M
Mariani solo_traveller my
8
Pros:

Location

Cons:

None

2026-06-16 via Nuitee
M
Muthiah couple au
9
Staff arte friendly & helpful
Cons:

seperate bath room & shower

2026-06-14 via Nuitee
L
Lee couple my
8
2026-06-13 via Nuitee
A
April couple my
9
2026-06-13 via Nuitee
P
Pei Wern couple sg
7
Pros:

Convenient location

2026-06-13 via Nuitee
Z
Zanatun couple my
10
2026-06-12 via Nuitee