The Smart Hotel Hat Yai

Hotels
8.5 (195 reviews)
100 Soi 27 Kanchanavanich Road, Kho Hong, Songkhla , Hat Yai , th

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Missing coffee/tea amenities
Charge for additional room card

Categories

Cleanliness
8.64
The toilet is clean, indicating a good standard of cleanliness.
Service
9.11
Staff very helpful, friendly and organized, contributing positively to the service experience.
Location
8.65
Conveniently located near attractions, making it accessible.
Room Quality
8.1
Room layout is spacious and tidy, but some amenities like the coffee/tea set should be included.
Amenities
8.13
Ample parking spaces; however, the absence of items like coffee and an iron in the room is noted.
Value for Money
8.59
Overall good value considering amenities and location.
Food and Beverage
8.14
No specific mention of food and beverage services, implying standard quality for this hotel tier.
Overall Experience
8.61
Positive overall experience with intentions to return for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:31

Property Description

Convenient Location
Located in the heart of Hat Yai, The Smart Hotel Hat Yai offers easy access to shopping and transportation. Just a short walk from Central Festival Shopping Centre and a quick drive to Hat Yai Bus Station, our hotel is the perfect choice for travelers looking for convenience.

Comfortable Accommodation
Experience comfort in our well-appointed guestrooms featuring modern amenities such as flat-screen TVs, complimentary WiFi, and private bathrooms. Relax in a cozy atmosphere decorated in soft tones, ensuring a peaceful stay for all our guests.

Exceptional Services
Enjoy a range of services during your stay, including daily room service, complimentary coffee/tea, and 24-hour security. Our attentive staff is dedicated to making your stay memorable with options like taxi services, laundry services, and free on-site parking.

Book now for a delightful stay at The Smart Hotel Hat Yai!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People 11 years old and over stay for THB 400 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 195 reviews
Cleanliness: 8.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
N
Nurul • extended_group • my
10
2026-01-19 • via Nuitee
N
NOR AZIRAH • family_with_children • my
10
2026-01-18 • via Nuitee
M
Mild • couple • th
10
2026-01-10 • via Nuitee
M
Mohd Shaiful Nizam • couple • my
10
Worth to stay
Pros:

Clean n beautiful

Cons:

No

2026-01-04 • via Nuitee
A
Ahmhadal • couple • my
10
Enjoy
Pros:

Staff very helpful and organize my time well. Got free shuttle provide by hotel to 3 location main attraction . I will repeat to use this hotel on the next visit if available. Park with free and no need reserve on site. Just walk away 5 mnit to central festival

Cons:

NA

2025-12-22 • via Nuitee
N
Nur • family_with_children • my
7
okey
Pros:

near with makro , central hatyai

Cons:

make a payment if u want the 2nd card for room

2025-11-09 • via Nuitee
P
Pei Yee • couple • my
8
2025-10-31 • via Nuitee
M
mohd yusairi • family_with_children • my
9
Pros:

Friendly and always helpful staff.

2025-10-04 • via Nuitee
S
sharifah najihah • family_with_children • my
8
Pros:

the room is layout is spacious & tidy. toilet is also clean, good water pressure. wardrobe is also spacious. bed is comfortable. ample parking spaces. staff is friendly & helpful.

Cons:

coffe / tea, iron & ironboard should be in the room.

2025-09-30 • via Nuitee
A
armieshaiza • family_with_children • my
10
2025-09-14 • via Nuitee
D
Dyane • family_with_children • my
8
2025-09-03 • via Nuitee
N
Noorfarahana88 • couple • my
10
terbaik
Pros:

saya dari malaysia..the smart hotel ini terbaik..costumer service nya mesra pelanggan,suasana tenang,yg bestnya selesa...

2025-07-23 • via Nuitee
S
Syahzril • young couple • my
10
Exceptional
2025-06-29 • via Nuitee
S
Siew • young couple • my
10
Exceptional
2025-06-22 • via Nuitee
E
Ernizura • solo traveller • my
10
Exceptional
2025-06-07 • via Nuitee
M
Mohammad • family with young children • my
10
Exceptional
2025-05-04 • via Nuitee
N
Nurul • family with young children • my
10
Exceptional
2025-04-24 • via Nuitee
C
Che • young couple • my
9
Superb
2025-04-20 • via Nuitee
E
Edwinsng • family with young children • my
9
Superb
2025-04-02 • via Nuitee
L
Lj • young couple • au
4
Disappointing
Cons:

Water floating due to bath room design.

2025-03-21 • via Nuitee