Collection O Dalhousie Square Kolkata Formerly G.N Palace

Hotels
OYO Rooms
5.7 (51 reviews)
Plot No. 24 Rn Mukherjee Road, Bentick Street Corner , Kolkata , in

Children allowed

Facilities

Room service
Lift / Elevator
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Cons:
Poor service
Rude owner
Denied check-in

Categories

Cleanliness
1
Guest experienced rudeness from the owner and was denied check-in despite the payment.
Service
7.29
Service was poor due to the owner's attitude.
Location
7.26
No mention of location; assumed standard quality for this hotel tier.
Room Quality
7.3
No mention of room quality; assumed standard quality for this hotel tier.
Amenities
7.25
No mention of amenities; assumed standard quality for this hotel tier.
Value for Money
7.28
No mention of value for money; assumed standard quality for this hotel tier.
Food and Beverage
7.24
No mention of food and beverage; assumed standard quality for this hotel tier.
Overall Experience
1
Overall experience was poor due to denied check-in and rude service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:12

Property Description

Convenient Location
Located in the heart of Kolkata, Collection O Hotel G.N Palace is just a stone's throw away from major transportation hubs like Park Street Metro Station and Sealdah Railway Station.

Comfortable Accommodation
Experience comfort at its best with air-conditioned rooms equipped with modern amenities such as a TV.

Nearby Attractions
Explore the city easily with popular landmarks like Esplanade Metro Station, New Market, and Eden Gardens in close proximity.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Collection O Hotel G.N Palace now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 51 reviews
Cleanliness: 1
Service: 7.29
Location: 7.26
Room Quality: 7.3
Amenities: 7.25
Value for Money: 7.28
Food and Beverage: 7.24
Overall Experience: 1
M
Madhusmita extended_group in
1
Don't book this property
Pros:

Nothing

Cons:

I paid complete charges online still the owner didn't allow us for checkin at mid night. He was dam rude. It was raining outside and he asked us to leave the property

2025-07-19 via Nuitee
D
Dinesh review category business travellers in
1
Bad
Pros:

Hotel book for booking.com but O G.N palace staff says no any booking

2025-03-11 via Nuitee
B
Bhupendraray review category business travellers gb
7
Good
2025-01-25 via Nuitee
P
Prashantt review category business travellers in
1
Bad
2024-12-20 via Nuitee
S
Shyam with friends in
7
Good
2024-12-15 via Nuitee
S
S. review category business travellers in
4
Disappointing
Pros:

Nothing except location

Cons:

They duped. Room is congested and small unlike shown in booking.com website. Even oyo rooms accepted this. Mail copy attached.

2024-12-07 via Nuitee
S
Sreekumar review category business travellers in
6
Overall Ok 👍
Pros:

No restaurant in the hotel.

Cons:

Cleanliness

2024-11-01 via Nuitee
P
Pradeep review category business travellers in
1
Chaddar badlne vala hotel only couple ke leya 1-2 Hr ka kaam ka hai
Pros:

Very poor

Cons:

All

2024-10-13 via Nuitee
G
Govindaraj group in
7
Good
Pros:

Good

Cons:

Good location

2024-09-28 via Nuitee
C
Chawla family with young children in
2
Don't go to this hotel
Pros:

Dirty, no facilities, bad staff, dirty quilt, no dispenser to wash hands

Cons:

Rooms too small.

2024-09-08 via Nuitee
T
Tulika young couple in
9
Superb
2024-08-14 via Nuitee
R
Ramit young couple ae
4
Disappointing
2024-07-22 via Nuitee
K
Kumar review category business travellers in
1
Bad
Pros:

Nothing

Cons:

Cash payment
Bad smell room
Room was wet
Pillow and bed smells very bad

2024-07-14 via Nuitee
R
Rajak family with young children in
3
Poor
Cons:

manager is soo rude and disrespecting

2024-07-10 via Nuitee
M
Manav review category business travellers in
10
Exceptional
2024-07-08 via Nuitee
A
Ashutosh review category business travellers in
1
Bad
Pros:

Deseptive Room and Hotel Images.

2024-07-02 via Nuitee
A
Amir young couple in
9
Superb
2024-06-30 via Nuitee
M
Mohammad review category business travellers ae
6
Pleasant
2024-06-30 via Nuitee
B
Barun young couple in
1
Bad
Pros:

Only room staff behaviour

Cons:

Not clean bathroom

2024-06-17 via Nuitee
I
Indrajit review category business travellers bd
6
Pleasant
2024-06-11 via Nuitee