Extended Stay America Suites - Louisville - Dutchman

Hotels
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Extended Stay America Suites
6.2 (286 reviews)
6101 Dutchman's Lane , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor room quality
Service inconsistencies

Categories

Cleanliness
3.78
Multiple reviews mentioned roaches, dirt, and general uncleanliness.
Service
8.75
Staff was described as friendly and helpful despite other negative experiences.
Location
8.29
Convenient location near restaurants and medical facilities was highlighted positively.
Room Quality
4.74
Issues with noise, hard beds, and maintenance problems were noted.
Amenities
5.77
Limited room service and broken appliances mentioned.
Value for Money
5.73
High complaints about fees and perceived theft of payment.
Food and Beverage
5.78
Complaints about lack of breakfast and limited service.
Overall Experience
6.75
Mixed reviews with significant negative aspects outweighing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:03

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Louisville. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast
Start your day right with a grab-and-go breakfast that includes a variety of options such as bars, muffins, hot cereal, coffee, and tea. Enjoy a quick and delicious meal before heading out to explore Louisville.

Convenient Location near Top Attractions
Located close to Churchill Downs, the Kentucky Fair and Expo Center, and the KFC Yum Center, our hotel offers easy access to popular attractions in Louisville. Explore the city with ease and return to a comfortable stay at Extended Stay America - Louisville - Dutchman.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6.2
Based on 286 reviews
Cleanliness: 3.78
Service: 8.75
Location: 8.29
Room Quality: 4.74
Amenities: 5.77
Value for Money: 5.73
Food and Beverage: 5.78
Overall Experience: 6.75
S
Sara • family_with_children • us
10
2026-01-27 • via Nuitee
S
Sara • family_with_children • us
7
2026-01-21 • via Nuitee
A
Alivia • solo_traveller • us
1
2026-01-19 • via Nuitee
J
Jasmine • couple • us
1
Awful, waste of time and money
Pros:

Nasty, dirty place. Nothing good to say.

Cons:

Will never go back, won’t recommend. Checked in went to check out the room, and it was nasty. The bed was hard and the headboard had a suspicious stain. There was a squished bug smeared on the wall and gnats in the bathroom. Went to refund my money and they wouldn’t do it.

2026-01-19 • via Nuitee
A
Andres • couple • us
10
Kind staff, pleasant stay. Wish it was a little cheaper
Pros:

Not far from downtown

Cons:

The bathtub was clogged. Nasty

2026-01-19 • via Nuitee
W
william • couple • us
5
Cons:

Bed was hard, we were told could not have extra pillow, and noisey.

2026-01-19 • via Nuitee
D
DIONIS • solo_traveller • gr
1
Unfortunately, my stay was disappointing. The staff, apart from one helpful person, were mostly indifferent and careless
2026-01-19 • via Nuitee
R
Ronald • couple • us
8
2026-01-19 • via Nuitee
S
Shannon • solo_traveller • us
1
Nothing good to say
Pros:

Nothing

Cons:

I work at Woman and Childrens and wasn't able to go home after my shift, I booked a room and when I went to check in the lady proceeds to tell me that I cannot use my Venmo Mastercard to check in because its not a real bank. I have used this card at many major hotel chains with zero problem!! You all left me stranded without anywhere to sleep after my 12 hour shift, I was able to walk in to Red Roof Inn and check in at 7 am with no problem. They were more than happy to use my cars. I will definitely tell my coworkers and family to not use this hotel chain!

2026-01-19 • via Nuitee
R
Richards • family_with_children • us
2
2026-01-19 • via Nuitee
S
Sara • family_with_children • us
8
2026-01-16 • via Nuitee
B
Brandi • solo_traveller • us
10
2026-01-15 • via Nuitee
S
Sara • family_with_children • us
7
2026-01-12 • via Nuitee
D
Darrel • family_with_children • us
1
Horrible
Pros:

Absolutely nothing

Cons:

Everything this place is absolutely disgusting and your customer service at booking.com is a joke

2026-01-07 • via Nuitee
A
April • family_with_children • us
5
2026-01-07 • via Nuitee
A
April • family_with_children • us
5
2026-01-07 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

How quite it was.

Cons:

Everything was good

2026-01-07 • via Nuitee
G
Gribbins • solo_traveller • us
3
Way overpriced for experience
Pros:

No heat in the room and the windchill was negative
Worker tried to get in my room without permission
Water turned off
Had to get new key everyday

Cons:

Everything

2026-01-05 • via Nuitee
M
Md Muzahidul • couple • us
1
I found waterline was cutoff overnight even till check-out time!
Pros:

Nothing good

Cons:

Room service, amenities

2026-01-02 • via Nuitee
T
Tatyana • solo_traveller • us
1
Frustration since I needed shower in the morning
Pros:

Location to my destination - I had an appointment at the medical families nearby

Cons:

Missing hot water in the morning - no shower. Missing coffee - no water for brewing coffee

2026-01-01 • via Nuitee