GrandStay Hotel & Suites Ames

Hotels
7.5 (645 reviews)
1606 South Kellogg Avenue , Ames , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Cons:
Cleanliness
Room maintenance issues

Categories

Cleanliness
6.25
Multiple reviews indicated poor cleanliness with dirty bathrooms and stained carpets.
Service
8.25
Mixed sentiments; while some praised helpful staff, instances of rude service were noted.
Location
8.75
Consistently mentioned as convenient and a strong point of reviews.
Room Quality
6.75
Issues with room maintenance and cleanliness were prevalent, affecting overall quality.
Amenities
6.75
Amenities not functioning properly, such as the pool, affected ratings.
Value for Money
7.75
Some value noted in location but issues raised on overall maintenance.
Food and Beverage
7.25
Limited options and quality of breakfast mentioned negatively.
Overall Experience
8.25
General sentiment was mixed; some guests had positive experiences, while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 20:35

Property Description

Convenient Location
Nestled just 1 mile from Iowa State University, GrandStay Hotel & Suites Ames offers easy access to the vibrant heart of the city.

Comfortable Accommodations
Enjoy the convenience of a full kitchenette, cozy seating area with a sofa bed, free Wi-Fi, and premium Bath and Body Works toiletries in every room.

Great Amenities
Relax and unwind in the indoor pool, and take advantage of the on-site convenience store for all your travel essentials.

To book your stay at GrandStay Hotel & Suites Ames and experience comfort and convenience at its best, reserve now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 645 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
S
Susan couple us
5
Nice place , poor cleaning staff .
Pros:

The desk manager was very nice and the room set up was great ?

Cons:

There was a jar of peanut butter and a bag of garbage left in a cabinet . In the bathroom there was a washcloth from previous guest hanging over shower curtain rod . There was no plug for bathtub . I had to use a rag . There was a lightbulb out in bathroom . No decaf coffee in room and no creamer .

2026-08-08 via Nuitee
A
Andy couple us
5
2026-08-08 via Nuitee
A
Andy solo_traveller us
5
Clean- but you get what you pay for.
Pros:

Affordable and all units have full size fridge and hot plates

Cons:

Significantly older property - ancient couches and not enough equipment to actually cook a meal in the suite.

2026-08-08 via Nuitee
M
Mickie extended_group us
10
2026-08-04 via Nuitee
P
Pam solo_traveller us
8
2026-08-02 via Nuitee
D
Demetrious couple us
6
2026-07-22 via Nuitee
D
Denise couple us
10
Pros:

Location is great. Staff is even better

Cons:

We did have an issue at check in our room had a broken ac unit. Went back to front desk to tell them and they immediately switched our room with no issues. Excellent service!

2026-07-19 via Nuitee
G
Gonzalez solo_traveller us
7
2026-07-14 via Nuitee
E
Elizabeth family_with_children us
9
2026-07-06 via Nuitee
S
Stephanie extended_group us
9
2026-07-06 via Nuitee
L
Lint family_with_children us
10
This was our third year staying there and we’ve had a blast and we was a little tight in the room we had but we had fun
Pros:

It was quite

Cons:

Nothing

2026-07-02 via Nuitee
S
Savannah couple us
8
2026-07-02 via Nuitee
S
Savannah couple us
8
2026-07-02 via Nuitee
V
Vanessa extended_group us
7
It was just fine for one night. It was clean, just a bit old.
Pros:

The price

Cons:

Kind of old

2026-06-29 via Nuitee
I
Ivelisse family_with_children us
8
Pros:

I like that they have everything we need to stay for a a few days.

Cons:

The kitchen utensils such as the forks, spoons knives, and other dishes could be updated due to rust

2026-06-27 via Nuitee
E
Ellis couple us
2
Bad, unpleasant. And the hotel had the nerve to not refund my money. I should have rated it a zero.
Pros:

The location.

Cons:

It was unclean. Needs work, bathroom shower rail mount was broken, hanging off the wall. Refrigerator was not clean and broken, dishwasher was not clean. Didn't look as well as picture showed on booking site.The wall in shower area was damaged. The hotel could use some improvements/ upgrading.

2026-06-23 via Nuitee
N
Nelma04 solo_traveller us
10
Pros:

Room was great!

Cons:

N/A

2026-06-23 via Nuitee
J
Jamie family_with_children us
4
2026-06-21 via Nuitee
A
Anita family_with_children us
7
Consider staying again since it was reasonable and fit out needs. Bring our own sugar/creamer.
Pros:

I booked this hotel based on price AND that there was a pull out sofa bed my brother could use in the living room, giving both of us our own space with me in the bedroom.

Also liked the full size fridge and generous table. The room was comfortable.

Cons:

1. There were no sugar or creamer packets for the coffee in the room.
2. Had to ask for bedding for the sofa bed; none provided in room.
3. No extra blankets provided.
4. Small kitchenette with sink, dishwasher, and two burner stove. But no dish soap for sink and no soap for the dishwasher.
5. Dishes in dishwasher were dirty. Had been run but dishes didn't come clean.
6. We were 1st ones at hot breakfast that was provided and was disappointing...biscuits dry and gravy luke warm. Waffle griddle took forever to heat up and we didn't wait. Only froot loops and cornflakes available. Dispenser for fruit juice didn't work but clerk did come over and turn on. We just added hot water to packets of oatmeal and called it good.

2026-06-19 via Nuitee
J
Jaromir couple us
3
Stay somewhere else, this place is one to avoid.
Pros:

Has suites so it is good if you want a kitchenette

Cons:

Nothing was available and working. Microwave was broken. Dishes were in the dishwasher, still dirty, fitness room machines barely working or broken. Pool useless. Breakfast horrible.

2026-06-18 via Nuitee