Tru By Hilton Bracebridge, On

Hotels
•
Tru by Hilton
8.6 (340 reviews)
320 Taylor Road , Bracebridge , CA

Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and modern facilities
Good amenities for families
Cons:
Room sizes could be larger
Breakfast options and timing could be improved
Cleanliness issues in some areas

Categories

Cleanliness
8.31
Cleanliness was mentioned positively in several reviews, although some guests noted issues with specific areas.
Service
9.28
Overall, the staff were consistently praised for their friendliness and attentiveness.
Location
8.82
The location received positive mentions for its convenience and accessibility.
Room Quality
7.77
Room sizes were criticized by some guests, although cleanliness was noted.
Amenities
8.8
Guests enjoyed the amenities and activities for kids, though some facilities had minor issues.
Value for Money
8.76
Value for money is generally rated positively, but some guests felt the room prices were high for the quality.
Food and Beverage
8.31
Breakfast options were appreciated, but guests noted that timing and variety could be improved.
Overall Experience
8.78
Most guests enjoyed their stays, with excitement to return despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:41

Property Description

Convenient Location: Located within close proximity to Lake Muskoka and Deerhurst Highlands Golf Course.

Modern Amenities: Enjoy air-conditioned rooms with private bathrooms and complimentary toiletries.

Nearby Attractions: Explore Santa's Village and Eaglecrest Aerial Park just a short drive away.

Experience comfort and convenience at Tru By Hilton Bracebridge, On. Book now for a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 340 reviews
Cleanliness: 8.31
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
M
Mingkai • couple • tw
9
Pros:

房間乾淨

Cons:

無

2026-10-31 • via Nuitee
S
Susan and Dan • couple • ca
7
Pros:

Room was clean, but basic for the price.

Cons:

I've never been in a hotel room that didn't have glasses for water or a coffee maker in the room.
only a tv and fridge

2026-10-31 • via Nuitee
C
Curlis • family_with_children • ca
10
2026-10-30 • via Nuitee
A
AMAN • family_with_children • ca
6
Pros:

The room was clean customer service was also good

Cons:

The breakfast was serving in disposals and we stayed for nights I ask to basic clean the person said we don’t clean daily I just ask to clean basic not everything .

2026-10-30 • via Nuitee
Y
Youjin • family_with_children • ca
7
Pros:

Clean and comfy bed

2026-10-29 • via Nuitee
Y
Yukun • family_with_children • ca
8
Overall good
Pros:

cleaness

Cons:

The air conditioning has loud voice

2026-10-29 • via Nuitee
G
George124 • family_with_children • ca
5
2026-10-28 • via Nuitee
M
Maryse • family_with_children • ca
1
J'aurais aimé y passer la nuit.
Cons:

L'établissement a annulé la mauvaise nuit.
Nous étions supposé séjourner du 28 au 30 septembre 2026. Finalement à travers Booking, j'ai annulé la nuit du 29. Nous sommes arrivés le 28 en soirée et l'établissement Tru by Hilton avait annulé la mauvaise nuit et affichait complet. La jeune employée nous à même lu la demande de booking qui était correcte (bonnes dates) mais à avoué que quelqu'un de leur côté avait fait une erreur.
Nous n'avons reçu aucune compensation pour ceci de l'apport d'Hilton. Nous avons du dormir au Travel lodge au même prix avec des lits inconfortables et propreté médiocre. Aussi 1 lit au lieu des deux réservés.
Vraiment un mauvais service de la part de Hilton.

2026-10-27 • via Nuitee
B
Baljinder • couple • ca
4
2026-10-27 • via Nuitee
A
Ashley • family_with_children • ca
8
2026-10-26 • via Nuitee
S
Stephen • couple • ca
9
2026-10-24 • via Nuitee
D
Dennis • family_with_children • de
9
Waren mit unserem Aufenthalt sehr zufrieden
Pros:

Frühstück war mit Pfannkuchen, Toast, Kelloggs, Eier etc. super

Zimmer waren schön sauber und alles wirkte neu

Personal war super freundlich

2026-10-21 • via Nuitee
B
Bogart • extended_group • ca
10
Pros:

The receptionist Theresa was very pleasant and helpful. The hotel was clean and the breakfast was great!

2026-10-20 • via Nuitee
B
Bina • couple • ca
4
Pros:

The items were limited and not enough

Cons:

AC was loud and didn't get repaired during our stay

2026-10-16 • via Nuitee
S
Smith • couple • gb
9
Great would return
Pros:

Good

Cons:

Could have been a little more varied

2026-10-15 • via Nuitee
R
Rudy • family_with_children • ca
8
2026-10-14 • via Nuitee
M
Mehrzad • extended_group • ca
10
2026-10-14 • via Nuitee
T
Thomas • solo_traveller • ca
9
Would stay there again.
Pros:

Location was very good. Breakfast needs improvement. None of the items in the dishes were hot and the toasters didn't seem to work. Very good coffee.

2026-10-13 • via Nuitee
P
Pamela • couple • ca
7
Cons:

We were about to have a shower before checking out, but there was no body wash or shampoo. When we were leaving we did inform the front desk.

2026-10-09 • via Nuitee
P
Puneet • family_with_children • ca
10
2026-10-08 • via Nuitee