Crystal Hotel - Shanghai The Bund Jinling East Road

Hotels
•
Huazhu Hotels
8.1 (115 reviews)
No. 511 Jinling East Road, Huangpu District , Shanghai , cn

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Access to amenities
Cons:
Inconsistent cleanliness
Air conditioning issues
Noisy area

Categories

Cleanliness
6.99
Cleaning and maintenance issues were mentioned, impacting overall cleanliness.
Service
8.96
Service was highlighted positively, with staff being kind and attentive.
Location
9
Location was frequently praised for being central and convenient.
Room Quality
7.45
Some rooms had maintenance issues (e.g., air conditioning), affecting quality.
Amenities
7.98
Amenities were adequate but could improve, especially regarding ventilation.
Value for Money
8.44
Guests found the value acceptable relative to location and amenities.
Food and Beverage
7.99
Breakfast and daily replenishments were appreciated but not consistently praised.
Overall Experience
7.96
General sentiment was positive, with guests willing to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:11

Property Description

Central Location
Strategically situated near popular attractions like the Jin Mao Tower and Superbrand Shopping Mall, our hotel is the perfect base for exploring Shanghai's vibrant city life.

Modern Amenities
Enjoy a comfortable stay with complimentary WiFi, a fitness centre, and convenient room service for all your needs during your visit.

Friendly Service
Our dedicated staff are on hand 24/7 at the reception area to ensure you have a pleasant and hassle-free experience throughout your stay.

Plan your Shanghai getaway with us at Crystal Orange Hotel - Shanghai The Bund Jinling East Road.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 115 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
L
Larisa • solo_traveller • ru
8
Pros:

В центре, рядом магазин,метро

Cons:

Персонал вообще не говорит на английском языке, нет камеры хранения,нет сейфа ,влажность в номере,не включается кондиционер на обогрев ,запах от курения периодически из вытяжки.

2026-04-10 • via Nuitee
A
Alexander • family_with_children • de
7
2026-04-10 • via Nuitee
M
Milos • couple • au
10
Pros:

Grat place with a beautiful terrace. Great location, close to everything. Customer service excellent.

Cons:

Everything was perfect

2026-04-09 • via Nuitee
B
Berit • solo_traveller • se
8
2026-04-06 • via Nuitee
P
Plug • couple • nl
7
2026-04-06 • via Nuitee
戴 • couple • tw
8
2026-04-05 • via Nuitee
V
valentina • couple • it
8
Pros:

Albergo che si presenta bene con una grande hall sempre profumata. La camera abbastanza ampia con letto molto comodo. Minibar gratuito. Fermata linea metro 8 e 14 quasi di fronte all'hotel. Non tutto il personale alla reception parla inglese ma usano dei traduttori molto efficienti. Uscendo dall'albergo a sinistra si trovano dei locali per mangiare fino a tardissimo.

Cons:

La finestra piccolissima quindi stanza buia anche in pieno giorno

2026-04-04 • via Nuitee
S
Shin Yee • couple • my
10
2026-03-30 • via Nuitee
E
Ewa • couple • ae
9
Recommend for a short stay at the city
Pros:

Great location, very good breakfast, clean

2026-03-29 • via Nuitee
P
Pavel • couple • ru
7
2026-03-29 • via Nuitee
R
Rafael • solo_traveller • ae
10
2026-03-29 • via Nuitee
F
Francesco • couple • it
10
2026-03-27 • via Nuitee
A
Anthony • couple • gb
7
Pros:

Breakfast was good and hotel facilities

Cons:

The room was too hot and had no facility to cool it down. Portable fan was provided and heating turned off by staff but room still recorded 28 degrees which was too hot. AC should have been provided.

2026-03-25 • via Nuitee
A
Ayazhan • couple • kz
3
2026-03-25 • via Nuitee
W
Wendy • couple • us
10
2026-03-22 • via Nuitee
D
Davide • couple • it
9
2026-03-15 • via Nuitee
A
Azamat • solo_traveller • uz
5
Pros:

Отличное расположение . Не плохие номера .

Cons:

В санузле был сильный запах канализации . Персонал абсолютно не компетентный .

2026-03-12 • via Nuitee
I
Iona • couple • gb
4
Pros:

Lobby is nice.

Cons:

The room stank of smoke. probably from the venting system. We had to open our balcony to get fresh air but couldn't do that all night so out stuff smelled of smoke. The layout was uncomfortable as well as the bathroom sink was in the room. I would rather have a self contained bathroom. The doors are sheer for the bathroom and the shower so if someone's in your room they can see your outline in the shower and toilet. if you want privacy to change clothes you have to come out of the showroom to then change in the toilet room if you don't want your clothes to get wet. you should just have a bathroom like a. normal room and not have sheet doors. Wouldn't recommend and for the price I don't think it's acceptable.

2026-03-09 • via Nuitee
M
mhammed • solo_traveller • sa
10
Pros:

Staff, cleanliness, facilities

Cons:

Nothing

2026-03-02 • via Nuitee
F
Floor • couple • nl
8
2026-02-13 • via Nuitee