Crystal Hotel - Shanghai The Bund Jinling East Road

Hotels
•
Huazhu Hotels
8.1 (105 reviews)
No. 511 Jinling East Road, Huangpu District , Shanghai , cn

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Access to amenities
Cons:
Inconsistent cleanliness
Air conditioning issues
Noisy area

Categories

Cleanliness
6.99
Cleaning and maintenance issues were mentioned, impacting overall cleanliness.
Service
8.96
Service was highlighted positively, with staff being kind and attentive.
Location
9
Location was frequently praised for being central and convenient.
Room Quality
7.45
Some rooms had maintenance issues (e.g., air conditioning), affecting quality.
Amenities
7.98
Amenities were adequate but could improve, especially regarding ventilation.
Value for Money
8.44
Guests found the value acceptable relative to location and amenities.
Food and Beverage
7.99
Breakfast and daily replenishments were appreciated but not consistently praised.
Overall Experience
7.96
General sentiment was positive, with guests willing to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:11

Property Description

Central Location
Strategically situated near popular attractions like the Jin Mao Tower and Superbrand Shopping Mall, our hotel is the perfect base for exploring Shanghai's vibrant city life.

Modern Amenities
Enjoy a comfortable stay with complimentary WiFi, a fitness centre, and convenient room service for all your needs during your visit.

Friendly Service
Our dedicated staff are on hand 24/7 at the reception area to ensure you have a pleasant and hassle-free experience throughout your stay.

Plan your Shanghai getaway with us at Crystal Orange Hotel - Shanghai The Bund Jinling East Road.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 105 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
D
Davide • couple • it
9
2026-03-15 • via Nuitee
A
Azamat • solo_traveller • uz
5
Pros:

Отличное расположение . Не плохие номера .

Cons:

В санузле был сильный запах канализации . Персонал абсолютно не компетентный .

2026-03-12 • via Nuitee
I
Iona • couple • gb
4
Pros:

Lobby is nice.

Cons:

The room stank of smoke. probably from the venting system. We had to open our balcony to get fresh air but couldn't do that all night so out stuff smelled of smoke. The layout was uncomfortable as well as the bathroom sink was in the room. I would rather have a self contained bathroom. The doors are sheer for the bathroom and the shower so if someone's in your room they can see your outline in the shower and toilet. if you want privacy to change clothes you have to come out of the showroom to then change in the toilet room if you don't want your clothes to get wet. you should just have a bathroom like a. normal room and not have sheet doors. Wouldn't recommend and for the price I don't think it's acceptable.

2026-03-09 • via Nuitee
M
mhammed • solo_traveller • sa
10
Pros:

Staff, cleanliness, facilities

Cons:

Nothing

2026-03-02 • via Nuitee
F
Floor • couple • nl
8
2026-02-13 • via Nuitee
F
Floor • couple • nl
8
2026-02-13 • via Nuitee
N
Ning • couple • de
6
一般
Pros:

位置不错

Cons:

房间不隔音，没有窗户

2026-01-28 • via Nuitee
S
Shuting • couple • tw
9
Pros:

人員服務態度、地理位置

2026-01-23 • via Nuitee
P
Pereira Nunes • couple • br
6
Bom local com o serviço a ser melhorado.
Pros:

As instalações são muito boas, mas a limpeza e a reposição dos itens do café e da geladeira deixaram a desejar. Por exemplo, as xícaras não eram sempre lavadas e o refrigerante foi reposto mas não foi colocado na geladeira.
A roupa de cama tbm não era bem arrumada.

Cons:

Já disse no campo anterior.

2026-01-20 • via Nuitee
D
Daniel • couple • us
1
2026-01-19 • via Nuitee
C
Chene • couple • ae
10
2026-01-15 • via Nuitee
C
Chene • solo_traveller • ae
10
2026-01-15 • via Nuitee
C
Chene • solo_traveller • ae
10
2026-01-15 • via Nuitee
F
fabrice • extended_group • fr
8
excellent rapport qualité/prix et bien placé
Pros:

très proche du bund, très proche de "people square", confortable, petit déjeuner occidental avec du choix, lobby bien agencé propre qui sent bon avec café/thé à disposition

Cons:

le personnel ne parle pas un mot d'anglais

2026-01-15 • via Nuitee
V
VLADISLAV • solo_traveller • ru
6
2025-12-27 • via Nuitee
A
Anson • solo_traveller • sg
7
Value for money. Location was excellent.
Pros:

Good location

Cons:

It was central aircon and was blowing out hot air.

2025-12-26 • via Nuitee
L
lili • family_with_children • nl
8
2025-12-24 • via Nuitee
M
Mashael • couple • bh
5
Pros:

الهدوء ، الخصوصية

Cons:

الموقع ، الموظفون لا يعرفون انجليزي ، الاسواق تغلق الساعه 10 م. الغرف مافيهم تكييف . فقط حرارة .
بعض الغرف لا تحتوي على نوافذ

2025-12-18 • via Nuitee
春燕 • couple • cn
10
交通方便，环境很美，圣诞树很好看
2025-12-16 • via Nuitee
S
Svetlana • couple • ru
10
Все отлично! Спасибо отелю за приём
Pros:

Понравилось всё! Отличный отель. Чисто, красиво. Все необходимые удобства есть. Персонал отличный!

Местоположение - супер! В шаговой доступности главные достопримечательности - это важно для коротких поездок, типа нашей.

Рекомендую!

2025-12-14 • via Nuitee