Four Points Flex by Sheraton Koblenz

Hotels
•
Four Points Express
8.1 (2595 reviews)
Neversstr. 15 / Bahnhofsplatz , Koblenz , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Pleasant breakfast options
Cons:
High breakfast prices
Room amenities lacking

Categories

Cleanliness
7.93
Mixed sentiments; some concerns about temperature control but overall cleanliness reported positively.
Service
8.9
Helpful front desk staff noted; standard service for this hotel tier.
Location
8.94
Convenient location noted with proximity to the train station.
Room Quality
7.39
Some complaints about room amenities; beds reported hard by some guests.
Amenities
7.92
Basic amenities mentioned with parking available but additional fees for certain services.
Value for Money
7.38
Concerns about pricing, particularly for breakfast versus quality.
Food and Beverage
7.93
Varied opinions on breakfast value, but generally enjoyed by some guests.
Overall Experience
8.4
Overall favorable experience reported with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 04:04

Property Description

Convenient Location and Modern Amenities
Located directly at Koblenz Train Station, our 3-star superior hotel is just a short walk from the city centre. Enjoy modern rooms with free WiFi, satellite TV, and en-suite bathrooms with a hairdryer.

Delicious Dining Options
Start your day right with breakfast in our dining area and unwind with drinks at the GHOTEL's bar. Our convenient location also offers easy access to various dining options in the city centre.

GreenSign Level 4 Certification
We are proud to have received the GreenSign Level 4 sustainability certification, showcasing our commitment to environmental responsibility.

Experience comfort and convenience at our hotel - book now to secure your stay!

Important information:

Please note that once the free cancelation period is over, guests will receive an invoice for the total amount of the booking, due to be paid within 14 days. Any outstanding balance shall be paid upon departure.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 2595 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 8.4
S
Sylvia • family_with_children • de
9
Prima Hotel für Bahnreisende
Pros:

Die Ausstattung des Zimmers war neuwertig und für einen Kurzaufenthalt geeignet.
Obwohl wir zum Busbahnhof hinaus wohnten, haben wir nachts nichts gehört und konnten gut schlafen.
Vom Bahnhof aus war das Hotel schnell zu erreichen.

2026-04-18 • via Nuitee
J
Jose David • couple • gb
9
Pros:

Next to the station

2026-04-17 • via Nuitee
D
Detlef • solo_traveller • de
9
Pros:

Sehr Freundliches und Hilfsbereites Personal

Cons:

Keine Zahnputzbecher

2026-04-16 • via Nuitee
E
Ege Cem • couple • ch
7
2026-04-16 • via Nuitee
S
Stefan23 • solo_traveller • de
8
2026-04-15 • via Nuitee
K
Kerstin • couple • se
9
Bor gärna här igen!
Pros:

Fint, rent tyst rum med sköna sängar och Toppenläge. Skönt att slippa den så vanliga heltäckande mattan, här var det trägolv. Snygg dusch med både tvål, schampo och balsam.

Cons:

Saknade vattenkokare på rummet.

2026-04-13 • via Nuitee
A
Albin • solo_traveller • de
8
Cons:

Lautstärke in Gang früh und Spät

2026-04-10 • via Nuitee
N
Niklaus • couple • ch
9
Pros:

Lage super, Ruhe perfekt

2026-04-10 • via Nuitee
P
Peggy • couple • de
9
2026-04-10 • via Nuitee
U
Uwe Horst • couple • de
8
2026-04-10 • via Nuitee
Y
Yuting • couple • de
8
2026-04-08 • via Nuitee
M
Martin • solo_traveller • de
4
Ich habe schon bessere Aufenthalte in dem Hause erlebt….schade
Pros:

Die Lage

Cons:

Zu lange beim Einchecken gewartet, erst nach langer Zeit ist ein 2 Mitarbeiter an die Rezeption hinzugekommen, schien auch sehr genervt und vermittelte nicht unbedingt ein freundlichen Eindruck

2026-04-08 • via Nuitee
C
Carl • couple • be
7
Pros:

Ligging

Cons:

Kamer net naast de lift. Veel lawaai om 7u30. Kuisploegen.

2026-04-08 • via Nuitee
A
Angret • couple • de
9
2026-04-07 • via Nuitee
C
Cees • couple • nl
9
2026-04-07 • via Nuitee
J
Jiahui • solo_traveller • de
9
2026-04-07 • via Nuitee
E
Eva • couple • es
9
Pros:

Hotel funcional, net i comode.
El personal de recepció és atent.
Lhotel te places d"aparcament al soterrani, de pagament.
Està al costst de l'estació i ho ha una bona passejada a peu fins el centre.

Cons:

El preu ha estat més car que en altres cadenes hoteres comparables, a ciutats com frankfurt o heidelberg

2026-04-06 • via Nuitee
W
Wandergeselle • couple • de
10
2026-04-06 • via Nuitee
H
H. • couple • nl
7
Prijs kwaliteit - twijfelaar
Pros:

Uitstraling en algemeen beeld goed. Parkeergarage onder hotel top maar je betaald wel € 15,00 per dag. De service was top wij hadden wisseling kamer. Er was geen wifi in onze kamer maar binnen 10 min was er voor ons een andere kamer met perfecte wifi.
Geluid van buiten van het station was nauwelijks hoorbaar en correct geblindeerde gordijnen.
Hoeveelheid stopcontacten was mega.
Locatie en sfeer hotel algemeen goed.

Cons:

Bedden lagen niet echt prettig hobbelig en hard.
Een plaats om je koffer neer te zetten.
Geen beker of glas om water te drinken, je medicijnen in te nemen en of je mond te spoelen na het tandenpoetsen.
Het was in het algemeen goed maar net niet de 8,0 die er nu bij staat.

2026-04-06 • via Nuitee
R
roland • couple • lb
2
Cons:

There was a zilvervis in the room.
Even though we were two guests and that was mentioned also, they only gave us one bed cover that can cover only one person and one towel in the shower

2026-04-04 • via Nuitee