Gran Hotel Tourbillon & Lodge

Hotels
7.8 (176 reviews)
Ruta 12 km 4 1/2 , Puerto Iguazú , ar

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious food
Cons:
Poor cleanliness
Lack of maintenance
Amenities in disrepair

Categories

Cleanliness
5.94
Many mentions of unclean rooms and common areas, indicating significant issues.
Service
9.41
Multiple reviews highlight the attentive and friendly staff, providing good customer service.
Location
8.95
Both proximity to attractions and positive sentiments regarding the location were noted.
Room Quality
7.4
Comfortable rooms mentioned, but significant issues with cleanliness and maintenance.
Amenities
6.43
Issues with pool maintenance and overall facility condition were heavily discussed.
Value for Money
7.39
Mixed sentiments; some guests felt the value did not match the condition.
Food and Beverage
8.44
Positive mentions of breakfast and dining experiences were noted.
Overall Experience
8.41
General satisfaction but marred by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:54

Property Description

Luxurious Spa Facilities
Indulge in relaxation at Gran Hotel Tourbillon's spa center, offering a range of treatments and modern amenities including massage rooms, hot tub, and beauty treatments.

Gourmet Dining Experience
Savor regional and international cuisine at the hotel's restaurant, complemented by a selection of refreshing drinks at the lobby and pool bars. Enjoy delicious fruit juices and snacks by the pool.

Convenient Location
Located just a short drive from the breathtaking Iguazu Falls and the city center, Gran Hotel Tourbillon offers easy access to key attractions. Book now for a memorable stay in Puerto Iguazu.

Important information:

Please note that guests wishing to make use of the airport shuttles must provide the property with arrival info.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 17 years old stay for US$18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 176 reviews
Cleanliness: 5.94
Service: 9.41
Location: 8.95
Room Quality: 7.4
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 8.44
Overall Experience: 8.41
J
Jorge Federico A. • family_with_children • ar
10
2026-04-02 • via Nuitee
S
Sara • couple • ar
10
2026-03-31 • via Nuitee
M
Monica • family_with_children • ar
7
Pros:

El desayuno

Cons:

El gimnasio está fuera de servicio. Y en general el hotel se lo veía descuidado

2026-03-30 • via Nuitee
R
Ruth • family_with_children • br
4
Não voltaria, pelo valor na vale a pena
Pros:

A piscina é bem agradável

Cons:

O corredor é o quarto tem um carpete muito velho é sujo, fica um cheiro forte. O café da manhã não tem muitas opções e as que tem não são boas. A localização fica longe da muvuca.

2026-03-29 • via Nuitee
F
fabricio • family_with_children • br
5
2026-03-28 • via Nuitee
G
Gandini • family_with_children • ar
10
2026-03-27 • via Nuitee
D
daniel_a_romero • family_with_children • ar
8
2026-03-23 • via Nuitee
E
elena • family_with_children • ar
10
El personal un 10!
Pros:

La atención de los empleados es IMPECABLE. Hasta me prestaron mate pprq no tenía. Juan del snackbar un 10! Hasta improviso una sombrilla porque no habia lugar en la pileta con sombra.
El desayuno ...bien justo y lo mas común a ver en todos lados.

Cons:

En realidad estuvo bastante bien. Quizá pondría mas variedad en las frutas del desayuno. Por ejemplo banana y manzana. Que no habia.
Y hace falta un dispenser con agua fría. Hace mucho calor en iguazu.

El resto bien.

2026-03-22 • via Nuitee
I
Ian • couple • au
5
Uncomfortable and certainly not 4 star
Pros:

The property had lovely surrounds and decent sized rooms, a lovely pool are and lovely staff.

Cons:

The bed mattress should have been thrown away years ago, together with the pillows, the carpet needed replacement and for a four star location there was not much food choice (only at the outside bar) and saucer sized plates for breakfast that could hardly contain a full slice of toast. The fridge door became unhinged, really needs a facelift in the rooms, the foyer however was immaculate.

2026-03-19 • via Nuitee
A
alexx1230 • solo_traveller • ar
7
Pros:

El entorno y la vegetacion

Cons:

Le falta mantenimiento

2026-03-17 • via Nuitee
L
Lorena Marcela • family_with_children • ar
9
4 días maravillosos
Pros:

La verdad es un hotel muy confortable, muy bien atendido por todos desde los chicos de la recepción, los del desayuno, limpieza. Las camas son cómodas, la vista al parque desde las habitaciones muy agradable.

Cons:

Como no gustarme, no nada, pero si haría un poquito más de mantenimiento al parque y el frente y ahí si ya seria el 10

2026-03-16 • via Nuitee
Z
Ziemowit • family_with_children • pl
5
Pros:

Pokoje brudne hotel powinien być gruntownie odświeżony

2026-03-16 • via Nuitee
G
Giuliana • family_with_children • ar
10
2026-03-10 • via Nuitee
F
Federico • family_with_children • ar
5
Pros:

La atención del personal y el desayuno

Cons:

Limpieza de la ropa mala con manchas, alfombras sucias, Pileta sucia.
No funciona la a señales de TV
Se nota falta de mantenimiento.

2026-03-07 • via Nuitee
D
DEBORA INTROINI • family_with_children • ar
10
Para volver siempre !!!! Gracias por tanta calidez en la atención.
Pros:

La vista desde la habitación soñada. Es genial estar en la pile y tener la barra siempre abierta para pedir. Precios super accesibles. Volveriamos! Esta es nuestra 2da vez.

2026-03-05 • via Nuitee
F
Flor • family_with_children • ar
8
2026-03-05 • via Nuitee
C
castellano • family_with_children • ar
10
Pros:

La ubicación, cerca de las cataratas, pero también de otras atracciones para hacer planes con niños. Cerca del centro y muy cómodo.

2026-02-28 • via Nuitee
C
Carlos • family_with_children • pe
8
2026-02-27 • via Nuitee
L
Lin Chu Hao • family_with_children • us
6
2026-02-26 • via Nuitee
G
Gonza segov • family_with_children • ar
7
Pros:

Ubicación excelente y buena predisposición empleados

Cons:

Falta mantenimiento

2026-02-24 • via Nuitee