Gran Hotel Tourbillon & Lodge

Hotels
7.8 (176 reviews)
Ruta 12 km 4 1/2 , Puerto Iguazú , ar

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious food
Cons:
Poor cleanliness
Lack of maintenance
Amenities in disrepair

Categories

Cleanliness
5.94
Many mentions of unclean rooms and common areas, indicating significant issues.
Service
9.41
Multiple reviews highlight the attentive and friendly staff, providing good customer service.
Location
8.95
Both proximity to attractions and positive sentiments regarding the location were noted.
Room Quality
7.4
Comfortable rooms mentioned, but significant issues with cleanliness and maintenance.
Amenities
6.43
Issues with pool maintenance and overall facility condition were heavily discussed.
Value for Money
7.39
Mixed sentiments; some guests felt the value did not match the condition.
Food and Beverage
8.44
Positive mentions of breakfast and dining experiences were noted.
Overall Experience
8.41
General satisfaction but marred by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:54

Property Description

Luxurious Spa Facilities
Indulge in relaxation at Gran Hotel Tourbillon's spa center, offering a range of treatments and modern amenities including massage rooms, hot tub, and beauty treatments.

Gourmet Dining Experience
Savor regional and international cuisine at the hotel's restaurant, complemented by a selection of refreshing drinks at the lobby and pool bars. Enjoy delicious fruit juices and snacks by the pool.

Convenient Location
Located just a short drive from the breathtaking Iguazu Falls and the city center, Gran Hotel Tourbillon offers easy access to key attractions. Book now for a memorable stay in Puerto Iguazu.

Important information:

Please note that guests wishing to make use of the airport shuttles must provide the property with arrival info.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 17 years old stay for US$18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 176 reviews
Cleanliness: 5.94
Service: 9.41
Location: 8.95
Room Quality: 7.4
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 8.44
Overall Experience: 8.41
J
JOSE • couple • es
8
Un hotel ideal para pasar un par de días si vas a ver las cataratas
Pros:

El personal es atento

Cons:

Las instalaciones no están bien mantenidas

2026-02-09 • via Nuitee
E
Ernesto • family_with_children • pe
8
Pros:

U ica ion , amplitud

Cons:

Falta mantenimiento de la piscina

2026-01-26 • via Nuitee
G
Gera • extended_group • ar
8
confortable
Pros:

m
muy buen desayuno, completo

2026-01-26 • via Nuitee
A
alfredo cecilio • family_with_children • ar
8
2026-01-25 • via Nuitee
D
Daiana Estefanía • solo_traveller • ar
3
Pésimo todo salvo la ubicación y la pileta. El hotel del terror.
Pros:

Solo la pileta y la ubicación.

Cons:

Todo muy sucio con mal olor , las instalaciones desmejoraron notablemente, hay humedad aires rotos , toallas manchadas . Las alfombras sucias con olor y manchas , no hay para almorzar ni cenar , la atención ya no es la de antes muy más predisposición en general.. no volvería.

2026-01-23 • via Nuitee
J
Jean Cesar • solo_traveller • br
10
2026-01-22 • via Nuitee
I
Ivana • extended_group • es
7
2026-01-22 • via Nuitee
A
Abusamra • couple • ar
7
Hermoso hotel aunque si tuviera más mantenimiento y volvieras tener un buen restaurante sería ampliamente mejor.
Pros:

El hotel es muy lindo y cómodo. El personal atiendo muy bien.

Cons:

Le falta mantenimiento. Poco personal (el que está es excelente). Cuando fue hace unos años tenía un excelente restaurante. Ya no lo tiene. Y está muy lejos de todo (almacén, restaurantes, panadería).

2026-01-21 • via Nuitee
F
Fernando • family_with_children • br
7
Cons:

Hotel ja apresenta necessidade de.manutençao, poucos fumcionarios

2026-01-20 • via Nuitee
A
Agustín • extended_group • ar
5
2026-01-20 • via Nuitee
R
Rodas • extended_group • co
3
Pros:

La amabilidad del personal

Cons:

Las cobijas estaban sucias

2026-01-20 • via Nuitee
D
Diego • couple • ar
8
Reparadora
Pros:

Lugar Tranquilo y lindo

Cons:

Que las venecitas de las piletas estaban deterioradas falta mantenimiento

2026-01-20 • via Nuitee
V
Veronica • couple • ar
7
Pros:

La ubicación y la pileta. La limpieza igual

Cons:

No me gustó el estado del colchón y sus almohadas. Muy incómodas… el colchón estaba viejo y hundido.
El aire acondicionado hacía ruido y no llegaba a enfriar correctamente

2026-01-20 • via Nuitee
F
Flor • family_with_children • pe
9
Pros:

I loved the property. We couldn't enjoy the swimming pool. However all the facilities were good

2026-01-19 • via Nuitee
M
marina griselda • family_with_children • ar
5
Pros:

El desayuno estuvo bien
, el parque que tienen es hermoso
El personal amable y predispuesto. Lo mejor la sra de la limpieza.

Cons:

Pedimos turno en el spa y el agua del yacuzzi no solo estaba fría si no un poco verde.
El gimnasio le falta equipamiento
El aire acondicionado andaba mal, vino personal a arreglarlo y abrió la puerta con nosotros descansando adentro.... malisimo
Una noche no había agua caliente en la ducha. Lo solucionaron al momento.

2026-01-19 • via Nuitee
Z
Zarate • family_with_children • py
10
Muy buen lugar volvería a ir
Pros:

La ubicación y el desayuno excelente 👌

Cons:

Todo muy bueno

2026-01-19 • via Nuitee
H
Hugo • family_with_children • ar
9
2026-01-19 • via Nuitee
V
Victor Antonio • family_with_children • ar
8
Buena relación precio calidad
Pros:

La piscina y el bar

2026-01-15 • via Nuitee
K
Kleber • family_with_children • br
5
Tem hoteis bem melhores na cidade pelo mesmo valor de 100 dolares a diaria.
Pros:

Muito bem localizado nas fotos parece bem legal.

Cons:

Hotel precisa de manutenção e revitalização… todo de carpete sujos e manchados quartos com cheio de mofo cafe da manha bem fraco e tinha leite gelado azedo !!!

2026-01-14 • via Nuitee
M
Molinas • family_with_children • py
5
Decepcionada
Pros:

La ubicación

Cons:

La falta de cuidado y mantenimiento del hotel, el desayuno muy pobre, la falta de limpieza

2026-01-14 • via Nuitee