Comfort Inn & Suites Sombrero

Hotels
Comfort
7.7 (912 reviews)
290 Main North Road , Adelaide , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Fax/photocopying
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty room
Food quality issues

Categories

Cleanliness
6.85
Several complaints about dirtiness and uncleaned areas.
Service
8.31
Generally positive feedback regarding staff attentiveness and friendliness.
Location
8.85
Good location with easy access to transport and nearby services.
Room Quality
7.81
Mixed reviews with positive comments about comfort and size but also negatives about noise and amenities.
Amenities
7.34
Basic amenities were present, but some dissatisfaction regarding additional features.
Value for Money
8.29
Generally good value for the price based on positive comments.
Food and Beverage
6.35
Significant issues with the restaurant service and food quality.
Overall Experience
7.82
Overall experiences were a mix of good and bad, showcasing highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:11

Property Description

Luxurious Accommodation
The Comfort Inn and Suites Sombrero offers spacious and comfortable rooms equipped with modern amenities, perfect for a relaxing stay after a day of exploring Adelaide.

Convenient Location
Situated just a short distance from popular shopping centers and key attractions like Adelaide Oval and the Aquatic Centre, guests can easily navigate the city and make the most of their visit.

Exceptional Services
With complimentary WiFi, secure parking, and 24-hour reception, guests are provided with everything they need for a seamless and enjoyable stay at Sombrero Comfort Inn & Suites.

Book your stay now at Sombrero Comfort Inn & Suites for a memorable experience in Prospect, Adelaide!

Important information:

Please note that there is a 3.5% charge when you pay with a Diners Club credit card.

1 GB of free WiFi is provided per day. Additional access is available for an extra charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 912 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 7.81
Amenities: 7.34
Value for Money: 8.29
Food and Beverage: 6.35
Overall Experience: 7.82
J
Joanne couple au
10
It was restful peaceful and the staff were fabulous
Pros:

The staff the peace the comfort

Cons:

The restaurant the cupboard covering the fridge

2026-03-14 via Nuitee
V
Vicki family_with_children au
10
2026-03-14 via Nuitee
R
Rosario couple au
10
2026-03-14 via Nuitee
H
HEDLEY couple au
10
very good indeed
Pros:

room was clean
bed very comfortable

Cons:

nothing at all

2026-03-13 via Nuitee
N
nayana ayal family_with_children au
6
Clean and comfortable rooms, services stated on booking.com not correct
Pros:

Booked a family room, which was a great size with 2 bathrooms.

Cons:

Several things advertised were not correct. I was told the reception closed at 9pm. I arrived at 8:50 and the reception was already closed. I called the after-hours number, and the receptionist returned quite promptly, however it added stress to a long day of travelling. Also, I specifically booked this hotel as it said the restaurant served breakfast. Unfortunately it did not. We had an early start for a sporting event my son was competing in. This incorrect advertising created unnecessary stress and effort, as I had to find him breakfast early on a public holiday when most cafes, etc., were closed.

2026-03-13 via Nuitee
B
Brett solo_traveller au
7
2026-03-11 via Nuitee
W
Wesley family_with_children au
9
Good stay. Perfect for passing through.
Pros:

Rooms and restaurant

2026-03-10 via Nuitee
V
Vivienne solo_traveller au
8
Comfortable, clean and safe.
Pros:

Rooms are clean and comfortable. Staff are always friendly and helpful. I Travel for work and personal and always book this hotel when I need to be in this area. Great value for money. Restaurants and shops within walking distance. I feel safe staying here as a single woman.

Cons:

Located on the corner of 2 busy roads, lots of traffic noise (I live on a rural property, so I always struggle with noise)

2026-03-10 via Nuitee
M
Madeline family_with_children au
8
2026-03-09 via Nuitee
J
Jason family_with_children au
10
2026-03-09 via Nuitee
A
Australian couple au
9
Was very comfortable, close to shops and easy to access. Receptionist was really nice and helpful
Pros:

The amenities and service was excellent, clean and comfortable

Cons:

Nothing to dislike, it was an overall really good experience.

2026-03-07 via Nuitee
R
Robyn family_with_children au
9
2026-03-07 via Nuitee
A
Anica family_with_children au
9
2026-03-06 via Nuitee
S
Symes family_with_children nz
1
Disgusting hotel
Cons:

A staff member rudley came into the room and asked if i knew what time it was, and why werent we checked out, she then said she got confused and walked away without a proper apology.
The room was incredibly disgusting with my son getting out the shower and walking on the carpet the soles of his feet were black, i then checked the floor and it was disgusting, the cleaners come into the room at 8pm to give clean towels etc, there was dust everywhere even on the phone next to the bed, how hard is it to dust the phone ? There was hair all through the bed, it was truly a horrible experience

2026-03-02 via Nuitee
R
robert couple au
9
Good value and friendly staff we enjoyed our stay
Pros:

Room recently renovated

Cons:

Smokers area at bottom of stairs

2026-03-01 via Nuitee
O
Ogonowski couple au
7
2026-02-28 via Nuitee
E
Emily solo_traveller au
10
2026-02-28 via Nuitee
K
Kristy family_with_children au
7
Pros:

It was great and close to Costco.

Cons:

Car park a bit sung

2026-02-28 via Nuitee
J
Judith family_with_children au
10
Pros:

Was really happy we book a family room it had bedrooms upstairs and kitchen etc downstairs. Had a full kitchen. The beds were very comfortable

Cons:

It could have been a little cleaner in the kitchen we did have to wash a few things before we could use it. It had a stove but nothing to cook with. There is a Target across the road we got a small frypan which we needed anyways so that was good. Not enough plates and bowls but we made do. But i would let these few things stop you from staying. We had a really good time and a good rest definitely will stay again

2026-02-26 via Nuitee
B
Brett solo_traveller au
7
Pros:

Location ok , near pub . Staff were friendly .

Cons:

Rooms seem old and worn . Building drab . Probably wouldnt stay again .

2026-02-26 via Nuitee