Urban Style L'Etape

Hotels
8.4 (950 reviews)
18 Avenue De La République , Saint-Flour , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Ski storage
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Spotless cleanliness
Friendly staff
Good food
Convenient location
Cons:
Room size and climate control issues
Noise from the street
Restaurant hours limitation

Categories

Cleanliness
8.45
Spotlessly clean; positive sentiment mentioned in multiple reviews.
Service
8.65
Friendly and welcoming staff as per several reviews.
Location
8.45
Conveniently located with easy access to local attractions.
Room Quality
8.15
Some negative comments regarding room size and climate control.
Amenities
8.25
Good amenities like parking and a restaurant, but some complaints about missing items (e.g., air conditioning).
Value for Money
8.35
Generally regarded as good value; meets expectations for a hotel of this quality.
Food and Beverage
8.55
Highly praised onsite restaurant and breakfast options.
Overall Experience
8.35
Positive stay overall with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:22

Property Description

Luxurious Accommodation
Cit'Hotel Grand Hotel L'Etape offers fully-equipped rooms with free WiFi access, some with picturesque garden and hill views.

Gastronomic Delights
Indulge in delicious regional specialties made from locally sourced ingredients at the on-site restaurant.

Scenic Surroundings and Convenience
Located at the base of the medieval town of Saint-Flour, guests can enjoy leisurely walks along the Ander River in the beautiful Ander Valley. On-site parking ensures a hassle-free stay.

Experience the charm and comfort of Cit'Hotel Grand Hotel L'Etape - book your stay now!

Important information:

Please note that the restaurant is closed on Sundays & Mondays.

Guests arriving after 21:00 are kindly requested to contact the hotel in advance in order to receive access codes. Contact details can be found on the booking confirmation.

Please note that the hotel offers 2 babycots.

Free public parking is for free and whitout reservation it is available outside the property, and private secure parking is available for EUR 10 per day.

Please note that pets will incur an additional charge of €20 per day.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.4
Based on 950 reviews
Cleanliness: 8.45
Service: 8.65
Location: 8.45
Room Quality: 8.15
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 8.55
Overall Experience: 8.35
F
francois • couple • fr
9
Pros:

Bien acceui très bien...Je retournerai avec plaisir.

Cons:

Manque un document concernant ce Qu il y a voir dans la ville et plan. Le bureau touriste ferme comme à la campagne. Pour les poules !!!!!!

2026-04-02 • via Nuitee
A
André • couple • fr
8
Excellente étape pour découvrir St.-Flour.
Pros:

Superbe chambre rénovée spacieuse et confortable. Dommage que la nôtre donnait sur la rue parfois un peu bruyante à cause du trafic car nous dormons fenêtres ouvertes. Sinon niveau sonore très acceptable. Parking gratuit réservé aux clients. Petit déjeuner copieux même si un peu cher. Très bon restaurant.

Cons:

Accueil légèrement impersonnel et service en salle médiocre hormis un serveur qualifié et très sympathique.

2026-04-01 • via Nuitee
M
Maugein • couple • fr
10
2026-03-22 • via Nuitee
M
Moré • couple • fr
10
Hôtel de qualité très bien situé, d’un bon
Pros:

Beaucoup de choix au petit déjeuner

2026-03-04 • via Nuitee
C
christian • couple • fr
9
2026-02-23 • via Nuitee
C
Cédric • solo_traveller • fr
7
2026-02-14 • via Nuitee
B
Bastien • solo_traveller • fr
8
2026-02-11 • via Nuitee
M
MathV • couple • fr
9
Confortable, personnel adorable et géographiquement parfait pour une étape entre Barcelone et paris
Pros:

Lit très confortable et salle de bain élégante et fonctionnelle

Cons:

Chambre trop chauffée malgré les radiateurs éteints. Apparemment système global non réglable individuellement.

2026-02-09 • via Nuitee
S
Skbblz • solo_traveller • es
8
Pros:

La habitación

Cons:

Precio algo por encima de lo ofrecido

2026-01-27 • via Nuitee
D
Dirk • couple • be
10
2026-01-26 • via Nuitee
D
Danny • couple • be
8
Zeer goed, heeft op alle vlakken voldaan
Cons:

Avondmaal

2026-01-25 • via Nuitee
A
Anke • family_with_children • be
8
Leuk
Pros:

Vriendelijk personeel en mooie kamers

Cons:

Ontbijt wat meer variatie aanbieden

2026-01-19 • via Nuitee
L
Le Mézo • couple • fr
7
Nuit étape dans un endroit au calme à proximité de l’autoroute
Pros:

Proximité de l’autoroute

Cons:

Plateau de fromage servi à la carte pour le dîner nettement insuffisant, service trop peu généreux et bien trop lent.

2026-01-19 • via Nuitee
S
Stéphane • family_with_children • fr
7
2026-01-19 • via Nuitee
J
JEAN LOUIS • couple • fr
8
2026-01-19 • via Nuitee
N
Neil • couple • gb
8
very nice
Pros:

restaurant

Cons:

loud road

2026-01-19 • via Nuitee
A
Audrey • family_with_children • fr
9
Je reviendrai volontiers. Merci pour votre accueil.
Pros:

Personnel très sympathique, chambre très propre et joliment rénovée.
Chiens acceptés.

Cons:

Petit problème d’insonorisation ( nous entendions la télévision de nos voisins ) mais la clientèle semble respectueuse donc pas de souci .

2026-01-19 • via Nuitee
P
Peter • couple • nl
5
Matig, maar was alleen overnachten.
Pros:

Ligging in dorp/stad

Cons:

Geen airco; kamer aan voorkant aan drukke weg

2026-01-19 • via Nuitee
G
guitton • extended_group • fr
10
2026-01-18 • via Nuitee
S
sonja • couple • be
9
Pros:

Heel mooie ruime kamers, super ontbijt

2026-01-13 • via Nuitee