Urban Style L'Etape

Hotels
8.4 (1028 reviews)
18 Avenue De La République , Saint-Flour , fr

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
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Review Highlights

Pros:
Spotless cleanliness
Friendly staff
Good food
Convenient location
Cons:
Room size and climate control issues
Noise from the street
Restaurant hours limitation

Categories

Cleanliness
8.45
Spotlessly clean; positive sentiment mentioned in multiple reviews.
Service
8.65
Friendly and welcoming staff as per several reviews.
Location
8.45
Conveniently located with easy access to local attractions.
Room Quality
8.15
Some negative comments regarding room size and climate control.
Amenities
8.25
Good amenities like parking and a restaurant, but some complaints about missing items (e.g., air conditioning).
Value for Money
8.35
Generally regarded as good value; meets expectations for a hotel of this quality.
Food and Beverage
8.55
Highly praised onsite restaurant and breakfast options.
Overall Experience
8.35
Positive stay overall with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:22

Property Description

Luxurious Accommodation
Cit'Hotel Grand Hotel L'Etape offers fully-equipped rooms with free WiFi access, some with picturesque garden and hill views.

Gastronomic Delights
Indulge in delicious regional specialties made from locally sourced ingredients at the on-site restaurant.

Scenic Surroundings and Convenience
Located at the base of the medieval town of Saint-Flour, guests can enjoy leisurely walks along the Ander River in the beautiful Ander Valley. On-site parking ensures a hassle-free stay.

Experience the charm and comfort of Cit'Hotel Grand Hotel L'Etape - book your stay now!

Important information:

Please note that the restaurant is closed on Sundays & Mondays.

Guests arriving after 21:00 are kindly requested to contact the hotel in advance in order to receive access codes. Contact details can be found on the booking confirmation.

Please note that the hotel offers 2 babycots.

Free public parking is for free and whitout reservation it is available outside the property, and private secure parking is available for EUR 10 per day.

Please note that pets will incur an additional charge of €20 per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1028 reviews
Cleanliness: 8.45
Service: 8.65
Location: 8.45
Room Quality: 8.15
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 8.55
Overall Experience: 8.35
R
roche • solo_traveller • fr
5
Pros:

Très beau cadre.
Personnel très agréable.
Petit déjeuner très bien.

Cons:

Insonorisation phonique pas au top.
Réveillée par des aboiements de chiens.
Pas de frigo..

2026-09-19 • via Nuitee
I
Ian • solo_traveller • gb
8
Lovely modern hotel
Pros:

Modern hotel with great staff

2026-09-15 • via Nuitee
J
José • couple • nl
7
Een leuk hotel maar de weekendprijs is te hoog voor de kwaliteit.
Pros:

Goede plek om Saint Flour te bezoeken. Het ontbijt was heerlijk en betaalbaar.

Cons:

De kamer was gehorig en de badkamer had een hoog bad als douche. Niet goed gerestaureerd.

2026-09-13 • via Nuitee
W
Wim • solo_traveller • nl
8
2026-09-12 • via Nuitee
E
Erik • couple • se
10
Återkommer gjärna
Pros:

Trevlig och hjälpsam personal både inne på hotellet och ute på staden när man träffade på dem . Utmärkta sängar , bra frukost , och en restaurang av klass

2026-09-11 • via Nuitee
G
GUY • couple • fr
8
2026-09-09 • via Nuitee
M
Maaike • family_with_children • nl
7
Prima hotel voor tussenstop!!
Pros:

Nette kamer, wat gedateerd maar verder prima. Lekkere bedden.

Cons:

Alleen de langsrazende auto’s vond ik minder prettig. De kamer had geen airco helaas, was best warm. Ontbijt was iets summier.

2026-09-09 • via Nuitee
I
Isabel • family_with_children • es
8
2026-09-06 • via Nuitee
V
Véronique • couple • fr
10
2026-09-03 • via Nuitee
J
Jane • couple • gb
10
Fantastic stop on our road trip!
Pros:

Convenient location, beautiful property, clean comfortable room, friendly staff, good food. Perfect

Cons:

Nothing

2026-09-03 • via Nuitee
M
Mathieu • family_with_children • fr
8
2026-08-31 • via Nuitee
A
arnaud • extended_group • fr
6
2026-08-29 • via Nuitee
P
Paula • family_with_children • es
6
Great location, but the rooms need updating
Pros:

The location

Cons:

The bed and pillows are not very comfortable, the rooms look quite old and we had to ask for a change of room due to a big yellow stain on the floor (they said it was glue from the floor)

2026-08-28 • via Nuitee
M
Marc • couple • fr
9
Hotel agréable et confortable très bien situé en ville basse.
Pros:

Literie très confirtable. Personnel agréable. Petit déjeuner de qualité.

Cons:

Les chambres donnant sur la rue peuvent être un peu bruyantes les fenetres ouvertes. Demander une chambre à l'arrière si possible en été.

2026-08-25 • via Nuitee
F
Fabienne • couple • ch
9
Je recommande cet hôtel si vous passez dans cette magnifique région.
Pros:

Personnel très aimable, literie impeccable avec matelas bien fermes, chambre très bien équipée avec bouilloire, café...petit déjeuné fantastique. Je le conseille fortement.

Cons:

Chambre un peu bruyante côté route la nuit.

2026-08-24 • via Nuitee
P
Peltier • extended_group • fr
8
Un bon point de chute pour découvrir la ville de saint flour et ses environs immédiats
Pros:

Literie de qualité
Petits déjeuner avec des produits locaux et frais
Emplacement et parking à proximité

Cons:

Moquette
Étanchéité de la douche (panneau de séparation sur la baignoire)

2026-08-24 • via Nuitee
C
CHRISTOPHE • couple • fr
9
Très agréable
Pros:

La grande taille de la chambre et salle de bain.

2026-08-24 • via Nuitee
F
Francoise • couple • fr
9
2026-08-23 • via Nuitee
F
Freddy • couple • be
8
2026-08-21 • via Nuitee
N
Nathalie • solo_traveller • fr
10
2026-08-21 • via Nuitee