Best Western Plus Hôtel Le Rhénan & Restaurant Chez Claude

Hotels
•
Best Western Plus
8.6 (621 reviews)
1 Chemin des Moissons, Zone de loisirs Le Trèfle , Dorlisheim , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Comfortable bedding
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.85
Some reviews mentioned uncleanliness in linens and other areas.
Service
9.35
Numerous mentions of friendly and helpful staff.
Location
8.35
Located in a commercial area, described as okay but not ideal.
Room Quality
8.35
Rooms described as basic but comfortable and the bedding was appreciated.
Amenities
8.85
Good breakfast and facilities noted, though some mentioned missing amenities.
Value for Money
7.85
Some complaints regarding prices perceived as too high for the provided quality.
Food and Beverage
9.35
Breakfast was highly praised with a varied and copious selection.
Overall Experience
8.85
Overall satisfaction expressed, though with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:17

Property Description

Luxurious Design Hotel on the Wine Route

Modern Rooms and Amenities
Indulge in contemporary rooms with flat-screen TVs, hot drink facilities, and sleek furnishings. Refresh in en suite bathrooms equipped with showers and hairdryers.

Gourmet Dining and Bar
Savor a buffet breakfast each morning and dine at the hotel's upscale restaurant, "Chez Claude Braise & Rôtisserie". Unwind with a variety of beverages at the bar, offering a selection of wine, champagne, liquors, and soft drinks.

Convenience and Services
Benefit from a fitness center, 24-hour reception, and services like dry cleaning and luggage storage. Enjoy complimentary Wi-Fi, free secure parking, and easy access to Dorlisheim Train Station.

Book now to experience luxury and convenience on the wine route!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 621 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 7.85
Food and Beverage: 9.35
Overall Experience: 8.85
C
Carole • solo_traveller • fr
9
Pros:

Chambre confortable et calme
Café et thé a disposition
Salle de sport sympathique

Cons:

Disposition de la chambre pas tres pratique, mais c'est un détail

2026-01-24 • via Nuitee
T
thierry • couple • be
10
2026-01-24 • via Nuitee
C
Carole • couple • it
8
Looking forward to another stay when the restaurant is open
Pros:

Super clean rooms and very comfortable.

Cons:

Restaurant was closed, a great pity as the food is always lovely but we went to the restaurant next door and the staff were fabulous

2026-01-19 • via Nuitee
J
Joël • couple • ch
6
Pros:

correct dans l'ensemble

Cons:

accueil au restaurant assez moyen prix de la carte un peu trop cher

2026-01-19 • via Nuitee
C
Catherine • family_with_children • gb
10
Pros:

A great location for an overnight stay close to softplay and shops. The hotel was very nice, the room was perfect for our family with interconnecting rooms. Breakfast was a great selection and very friendly staff

2026-01-19 • via Nuitee
M
Martine • couple • be
8
Goed hotel met een super team. Zeer goede uitvalsbasis om de route dus vin te verkennen.
Pros:

De keuze tussen gewoon en express ontbijt zijn een pluspunt. Het personeel aan het onthaal als bij het ontbijt waren super vriendelijk en gedienstig . Topteam.

Cons:

Op moment dat wij er verbleven was het restaurant dicht, helaas.

2026-01-19 • via Nuitee
L
Luigi • couple • fr
9
On y retourne au mois de Mars
Pros:

Le personnel très sympathique , le petit déjeuner très copieux , en plus j'ai pu profité vu le mauvais temps de la salle de Fitness. Il y a aussi un parking fermé.

Cons:

rien à redire , tout est impeccable.

2026-01-11 • via Nuitee
T
Tobias • couple • de
10
2026-01-07 • via Nuitee
X
Xavier • family_with_children • fr
9
Très bon séjour et une équipe très agréable
Pros:

Moderne et cosy, personnel très aimable, très bon petit dejeuner. La possibilité de diner sur place

Cons:

J'ai été étonnée d'arriver dans une zone commerciale mais finalement ça n'a pas été genant

2026-01-05 • via Nuitee
D
Danilo • family_with_children • it
9
2026-01-04 • via Nuitee
D
delphine • couple • fr
10
Pros:

Personnel très professionnel

2025-12-29 • via Nuitee
M
Manuela • couple • de
10
Wir kommen definitiv wieder
Pros:

Der Empfang war sehr gemütlich, man fühlte sich gleich herzlich willkommen. Die Mitarbeiter am Empfang sehr freundlich. Als wir in das Zimmer kamen waren wir sehr positiv überrascht, das war sehr hübsch und gemütlich eingerichtet. Es gab wirklich nichts zu beanstanden. Das Frühstück hat uns auch sehr gefallen. Es war alles da was man sich wünschen konnte. Alles in allem es war eine 10+ .

Cons:

Da gab es für uns nichts

2025-12-26 • via Nuitee
M
Magliarditi • family_with_children • us
9
Great value and an amazing breakfast.
Pros:

This is a well kept best western. You know what you are going to get and it has all of the amenities needed for a quick and busy trip. We needed a place to stay that was clean and comfortable during our road trip, and this fit the bill. The breakfast was incredible and a highlight of the stay.

2025-12-26 • via Nuitee
R
rocky93 • family_with_children • si
9
2025-12-24 • via Nuitee
I
Ibtissam • couple • ae
7
Pros:

هدوء

Cons:

بعيد كتير عن المدينه الموظفين مايتكلمون انجليزي

2025-12-22 • via Nuitee
K
Kévin • solo_traveller • fr
8
2025-12-18 • via Nuitee
M
marc • couple • lu
8
2025-12-18 • via Nuitee
R
Rainer • solo_traveller • de
9
Sehr gerne wieder!
2025-12-09 • via Nuitee
B
Bert • family_with_children • lu
7
Pros:

Super breakfast, friendly staff, basic room but sufficient, secure parking

Cons:

?

2025-12-08 • via Nuitee
S
Stessy • family_with_children • fr
10
Excellent mais trop cher
Pros:

Jai bien aimé la salle de bain, une douche digne dun spa, une bonne pression deau, une bonne luminosité du miroir !

Cons:

Il y avait une tâche sur les draps et dormir dedans était un peu dégoûtant, le sèche serviettes était dégueulasse ! Plein de poussière et de traces ! Ce sont des petits détails que nous navons pas apprécié au vu du prix de la chambre ! 400€ une nuit ca fait cher mais on a trouvé que cet hôtel la en dernière minute donc pas le choix mais ca fait cher la nuit... surtout sans petit dej donc il a fallu repayer 36€ en plus ! Je trouve que cetait super mais ca ne valait pas 400€ la nuit !
Et le réseau n'est pas top la tele brouillait on a pas pu la regarder correctement.

2025-12-07 • via Nuitee