Hotel & Restaurante El Casino

Hotels
9.2 (303 reviews)
Plaza Mayor, 15 , Villafranca del Bierzo , es

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean and modern rooms
Good value for money
Cons:
Noise from other rooms
Inconsistent cleanliness
Difficulty with room temperature

Categories

Cleanliness
8.38
Some reviews indicated cleanliness issues, particularly with noise and the presence of dust in common areas.
Service
9.35
The staff received high praise for their friendliness and attentiveness.
Location
9.89
Multiple reviews highlighted the great central location of the hotel.
Room Quality
9.34
Rooms were described as modern, clean, and spacious.
Amenities
8.87
Basic facilities were mentioned; some guests noted issues with air conditioning.
Value for Money
9.33
Excellent quality for the price in terms of location and facilities.
Food and Beverage
8.88
The restaurant was convenient, but some reviews mentioned a lack of options.
Overall Experience
9.55
General sentiment reflects high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:30

Property Description

Convenience and Comfort
Hotel & Restaurante El Casino offers concierge services, non-smoking rooms, and free WiFi throughout the property.

Delicious Dining Options
Indulge in a variety of delectable dishes at the on-site restaurant and unwind with a drink at the bar.

Relaxing Accommodation
Each room at Hotel & Restaurante El Casino is equipped with modern amenities like a flat-screen TV, air conditioning, and a balcony or terrace for a comfortable stay.

Book your stay at Hotel & Restaurante El Casino to experience convenience, comfort, and delicious dining options.

Important information:

Breakfast is available for an extra charge.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 303 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
P
Pascale • family_with_children • fr
9
Très bon séjour dans cet hôtel
Pros:

Très bien placé sur le chemin de St Jacques

Cons:

Horaire trop tardif pour le petit déjeuner

2026-05-11 • via Nuitee
M
MERCEDES • couple • es
10
Pros:

Recién reformado
Muy amplio

2026-05-11 • via Nuitee
A
ANDREU • couple • es
8
2026-05-11 • via Nuitee
C
Caroline • solo_traveller • gb
7
2026-05-10 • via Nuitee
J
Julie • solo_traveller • ch
9
Pros:

Location next to bar and restaurant

2026-05-09 • via Nuitee
J
Joseph Breen2 • solo_traveller • us
9
Excellent location, clean and modern Camino stay
Pros:

Nice folks and excellent location. Clean and wonderful bathroom/shower.

Cons:

We had low ceilings in our room.

2026-05-07 • via Nuitee
S
Siobhan • solo_traveller • ie
8
Reliably good
Pros:

Very helpful staff and welcoming too.
Great location in this lovely town. It was a return visit for us.

2026-05-06 • via Nuitee
G
García González • extended_group • es
9
2026-05-06 • via Nuitee
C
Clara • couple • es
7
Moderno y correcto. Sin grandes aspiraciones.
Pros:

Muy nuevo, limpio y bastante cómodas las camas. Personal simpático.

Cons:

Bastante ruidoso. Hubo un altercado con un huésped dos plantas por encima de nuestra habitación y parecía en la habitación de al lado… Además sólo hay posibilidad de desayunar en la cafetería/restaurante de al lado por un precio muy elevado para un desayuno bastante mediocre.

2026-05-04 • via Nuitee
I
Ian • solo_traveller • au
10
Pros:

Staff, facilities, location, we’re all excellent

Cons:

Noise at 4:00am in the morning in the hotel and outside was not appreciated and made it very hard to sleep.

2026-05-02 • via Nuitee
J
Jose Ramón • solo_traveller • es
10
2026-05-01 • via Nuitee
A
Arseny • solo_traveller • es
10
2026-04-30 • via Nuitee
J
Javier • solo_traveller • es
10
Pros:

Limpieza y amabilidad del personal de recepción.

Cons:

El acceso al hotel, hay obras en la calle de acceso y se complica.

2026-04-30 • via Nuitee
A
Ana Belén • solo_traveller • es
9
Muy buena calidad-precio
Pros:

La habitación grande

Cons:

Calles cortadas por obras para acceder

2026-04-29 • via Nuitee
R
ROXELIO • solo_traveller • es
8
Bonita experiencia en el Bierzo
Pros:

La situación, la habitación, las camas cómodas, las vistas a la plaza desde el balcón, etc.

Cons:

Todo bien. Por poner algo, no tener atención en recepción las 24 horas.

2026-04-29 • via Nuitee
P
PIERRE • family_with_children • fr
10
Très heureux sur notre Camino de Santiago
Pros:

L’excellent et sympathique accueil.

2026-04-29 • via Nuitee
R
Rosalind • couple • nz
9
Superb location and host
Pros:

What a superb location. Lovely hotel.
Almost brand new.

Cons:

Maybe opening a little bit earlier for breakfast could be helpful.

2026-04-28 • via Nuitee
F
Fernando • couple • es
8
2026-04-25 • via Nuitee
Marceliana Francisco Alvarez • solo_traveller • es
4
Pros:

Me gustó la situación

Cons:

Yo no soy muy exigente en los hoteles, pero que no se puede abrir la ventana y la tengan quitada la manilla, me parece fatal. Ya que yo tengo que dormir con la ventana abierta

2026-04-20 • via Nuitee
J
John • solo_traveller • us
10
2026-04-14 • via Nuitee