The Mount by Greene King Inns

Hotels
Greene King's Pubs & Hotels
7.2 (2729 reviews)
Orrell Road , Wigan , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
4.6
Several reviews mentioned dirt, mold, and unclean bathrooms.
Service
9.06
Staff were described as friendly and helpful despite being short-staffed.
Location
9.6
Convenient location noted for access and amenities nearby.
Room Quality
5.56
Rooms had issues like mold, damps, and outdated conditions.
Amenities
7.59
Amenities were generally accessible, but some were lacking.
Value for Money
6.55
Poor room conditions indicated a lower value for the cost.
Food and Beverage
6.6
Food quality received mixed reviews; meals were not deemed great.
Overall Experience
8.06
Mixed reviews summarize a stay that is decent due to location but marred by cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:23

Property Description

Convenient Location
Situated in Wigan, The Mount by Greene King Inns is strategically positioned near popular attractions like Haydock Racecourse and Anfield Stadium. With easy access to key destinations, guests can explore the best of the area effortlessly.

Comfortable Accommodation
Each room at the hotel is thoughtfully equipped with modern amenities including a flat-screen TV, a desk, and a private bathroom. The cozy bed linen and towels provided ensure a relaxing stay for every guest, making it a home away from home.

Exceptional Services
Guests can enjoy the convenience of free WiFi, complimentary parking, and a 24-hour front desk at The Mount by Greene King Inns. The welcoming restaurant and bar on-site offer delicious dining options and a perfect place to unwind after a day of exploring.

Experience comfort and convenience at The Mount by Greene King Inns - book your stay now for a memorable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 2729 reviews
Cleanliness: 4.6
Service: 9.06
Location: 9.6
Room Quality: 5.56
Amenities: 7.59
Value for Money: 6.55
Food and Beverage: 6.6
Overall Experience: 8.06
L
Liam solo_traveller gb
7
2026-07-04 via Nuitee
C
Calum solo_traveller gb
8
2026-07-04 via Nuitee
C
christopher couple gb
7
We would return , nice hotel , safe parking with a good breakfast
Pros:

Chelsea on the front deck was very good , helped us understand the area .

Cons:

I like a bar of soap , liquid soap in the shower/bath is not east to get out of the bottle

2026-07-03 via Nuitee
C
Chris family_with_children gb
7
2026-07-03 via Nuitee
R
ron solo_traveller gb
8
Lazy bar staff
Cons:

I thought the staff in bar and restaurant were totally unprofessional, I had to walk from one bar to another to ask for a drink and 3 staff were sitting at a table talking.,another time the young man who was working totally ignored me at the bar and walked to the other bar to talk to someone.

2026-07-02 via Nuitee
A
Aldridge solo_traveller gb
10
Pros:

Everything

Cons:

The weather

2026-06-30 via Nuitee
G
Gerard solo_traveller gb
7
2026-06-29 via Nuitee
S
Seamus solo_traveller gb
8
2026-06-29 via Nuitee
W
William solo_traveller gb
6
Staff were very good
Pros:

Didn't have breakfast
Location ok

Cons:

Dripping water tap all night
No bath towels

2026-06-28 via Nuitee
T
Taylor solo_traveller gb
8
2026-06-28 via Nuitee
T
Timothy solo_traveller gb
5
Pros:

Convenient location, plenty of parking.

Cons:

Upon arrival I was ushered to the rear of the property to park away from pub punters. Was not told to check in at the rear, so after a gruelling journey had to stand waiting for the bar/reception to see me….
The pathways behind the pub were dangerously slippery.
Breakfast room had high energy pop music pumping out, at volume… when I asked why I got “it’s fed in from head office, we can’t choose the music”!!!
Well turn it off then…?
Don’t touch the fruit, it’s been sitting there for months.
Then again, what do I expect from Greene snot King…

2026-06-28 via Nuitee
N
Neil family_with_children gb
5
Very basic, needs upgraded but staff and restaurant brilliant!
Pros:

Staff, restaurant and location

Cons:

Rust around taps, dirty bedclothes initially

2026-06-28 via Nuitee
A
Andrew solo_traveller gb
8
Would stay again.
Pros:

Good location. Excellent breakfast.

2026-06-27 via Nuitee
L
Lyndon couple gb
8
Pros:

Staff were very helpful

Cons:

Admittedly the hottest day of the year so far but the room couodn't cope. The fan provided was inadequate

2026-06-26 via Nuitee
W
Wendy family_with_children gb
4
Very disappointing. Wouldn't return even if it was free. Pub is nice enough.
Pros:

Comfortable bed. Good location in terms of our onward journey.

Cons:

Room was extremely hot. A fan was provided but had very little wind blow from it as the blades were bent. Very noisy traffic outside with the window open which was needed because of the heat. The room was very very hot - almost as if the hotel heating was on. Bathroom was extremely dated with mould and not overly clean. Walls were dirty. Needs a total refurb. We booked with breakfast included which is served from 7am. The Mount website states served from 7am. Booking.com states served from 7am. The receptionist on arrival advised it is served from 7am. The following morning there was no sign of breakfast and numerous guests waiting. We were told we all got it wrong and it is from 8am. Couldn't wait as we needed to be somewhere. Staff member was very disinterested. No reason given for not opening breakfast on time.

2026-06-26 via Nuitee
S
Sandra solo_traveller gb
10
2026-06-26 via Nuitee
J
Jeannie solo_traveller gb
2
Best avoided
Pros:

The staff were lovely. Professional and hardworking. Hot spell, fans in rooms.

Cons:

Overbearing noise from the motorway throughout. I think we were put in the noisiest rooms. I'm sure there were others facing away from the motorway with some noise absorber by the building. Or lower down and muffled by landscaping. I cut my foot on a shard of glass which had been overlooked. My son's shower didn't work.

2026-06-26 via Nuitee
J
Jonathan couple gb
10
2026-06-22 via Nuitee
L
Lainey couple gb
1
Naughty changes at last minute
Pros:

Love the mount normally, stayed here loads,

Cons:

They changed the hours for breakfast which meant we couldn’t have the breakfast we paid for

2026-06-21 via Nuitee
A
Andrew solo_traveller gb
6
OK for work visit overnight / seeing family nearby etc, not a place for a romantic couple visit
Pros:

I'm visiting my past life, it feels I'm home. It is ok value for money.

Cons:

It's sort of clean, but it needs a refurbishment though it is no worse than when I started going regularly in 2019.

2026-06-21 via Nuitee