The Mount by Greene King Inns

Hotels
Greene King's Pubs & Hotels
7.2 (2596 reviews)
Orrell Road , Wigan , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
4.6
Several reviews mentioned dirt, mold, and unclean bathrooms.
Service
9.06
Staff were described as friendly and helpful despite being short-staffed.
Location
9.6
Convenient location noted for access and amenities nearby.
Room Quality
5.56
Rooms had issues like mold, damps, and outdated conditions.
Amenities
7.59
Amenities were generally accessible, but some were lacking.
Value for Money
6.55
Poor room conditions indicated a lower value for the cost.
Food and Beverage
6.6
Food quality received mixed reviews; meals were not deemed great.
Overall Experience
8.06
Mixed reviews summarize a stay that is decent due to location but marred by cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:23

Property Description

Convenient Location
Situated in Wigan, The Mount by Greene King Inns is strategically positioned near popular attractions like Haydock Racecourse and Anfield Stadium. With easy access to key destinations, guests can explore the best of the area effortlessly.

Comfortable Accommodation
Each room at the hotel is thoughtfully equipped with modern amenities including a flat-screen TV, a desk, and a private bathroom. The cozy bed linen and towels provided ensure a relaxing stay for every guest, making it a home away from home.

Exceptional Services
Guests can enjoy the convenience of free WiFi, complimentary parking, and a 24-hour front desk at The Mount by Greene King Inns. The welcoming restaurant and bar on-site offer delicious dining options and a perfect place to unwind after a day of exploring.

Experience comfort and convenience at The Mount by Greene King Inns - book your stay now for a memorable trip!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 2596 reviews
Cleanliness: 4.6
Service: 9.06
Location: 9.6
Room Quality: 5.56
Amenities: 7.59
Value for Money: 6.55
Food and Beverage: 6.6
Overall Experience: 8.06
M
Matthew couple gb
8
2026-03-28 via Nuitee
J
John couple gb
9
2026-03-28 via Nuitee
G
Gareth family_with_children gb
1
Terrible.
Cons:

The bedrooms smelt of damp from the moment we entered. The rooms were in a very sorry state. The bath had stains and scum line on the bath. The overall cleanliness of the room and bathroom were below standard. The carpet by the bathroom was not attached and created a trip hazard. The window was unable to close which allowed road noise into the room.

During our stay the police had to remove guests from the neighbouring room due to noise and smoking in the room.

There was also a strong smell of cannabis within the corridor area.

2026-03-28 via Nuitee
P
Porchia couple gb
1
Terrible
Pros:

Nothing

Cons:

Said I was not aloud in due to misconduct however nothing had happened in previous stay.

2026-03-27 via Nuitee
T
timothy family_with_children gb
6
Pros:

Location ok. Bar next door had decent array of drink and food.

Cons:

Room was in need of renovation. It was okay, but felt cold.

2026-03-26 via Nuitee
P
Philip solo_traveller gb
9
It has plenty of food and the bar is fine
Pros:

It’s is on bus route into town

2026-03-25 via Nuitee
N
Neil couple gb
5
Cons:

Bathroom was tired with broken toilet seat and no plug.

2026-03-23 via Nuitee
F
Faisal solo_traveller gb
1
Complete scam
Pros:

To check in facilities after 11pm still refused to refund my payment

Cons:

Nothing

2026-03-20 via Nuitee
P
Paul family_with_children gb
8
Manchester family just passing..
Pros:

The bed was comfy, the towel rail was hot. A Smart TV

Cons:

Maybe slightly outdated but who cares!

2026-03-19 via Nuitee
D
Dale solo_traveller gb
8
Pros:

it was nice and clean and all the staff was great

Cons:

nothing was bad to be fair

2026-03-18 via Nuitee
G
Glynis couple gb
8
the hotel was sufficient for our needs
Pros:

breakfast was good

Cons:

assumptions one of the staff made about our booking. We didn't pre book breakfast and the staff member assumed we had and was not helpful when we asked for the pub breakfast menu.

2026-03-18 via Nuitee
K
kojeku couple gb
10
Pleasant customer service and comfortable place
Pros:

Good location

Cons:

Nothing

2026-03-18 via Nuitee
A
Andrew couple gb
9
2026-03-17 via Nuitee
B
blondie couple gb
2
Not like when a premier Inn
Pros:

Food in pub

Cons:

Cleanliness was.poor . Smelt musty and damp

2026-03-16 via Nuitee
D
Dannielle couple gb
7
Pros:

Friendly staff, clean room.

Cons:

Noisy neighbours in the room next door.

2026-03-16 via Nuitee
L
Lennon solo_traveller gb
10
2026-03-13 via Nuitee
I
Imogen couple gb
8
2026-03-12 via Nuitee
I
Imogen couple gb
8
2026-03-12 via Nuitee
G
Gareth family_with_children gb
9
2026-03-10 via Nuitee
M
Mark solo_traveller gb
8
Nice stay for the price
Pros:

The Mount by Greene King was what I expected from a budget hotel. The bed was very comfortable and the shower was excellent with lots of water pressure. A kettle and beverages wee available in the room. Although I didn't spend much time in the room, it catered for my stay perfectly.

2026-03-09 via Nuitee