Charming Urban Retreat near USC in LA- Private room with Share Living room with Kitchen

Hotels
6.1 (10 reviews)
West 37th St , Los Angeles , US
[email protected]

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Facilities

Free wired internet
Offsite parking discounted rates available
Internet access
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Non-smoking throughout

Review Highlights

Pros:
Matches listing photos / looked like pictures
Generally described as clean and beautiful by multiple guests
Good, secure location / safe complex
Nice room and facilities for some guests
Cons:
No on-site parking / misleading listing about parking
Thin walls and significant noise; quiet hours not enforced
Poor beds and pillows (very firm) causing discomfort/back pain
Owner blocked entry/cancelled reservation and refusal or delay of refunds; customer service unresponsive
Small rooms, no elevator (stairs), some rooms with no AC
Reports of smoking/weed smell and pets despite listing restrictions

Categories

Cleanliness
8.2
Generally reported as clean — multiple guests described the rooms as 'clean' and 'beautiful', though at least one guest reported a strong smell of weed in the building.
Service
3.5
Significant service failures noted: a property owner blocked a guest and refused a refund, and customer service was reported as slow/nonresponsive in at least one case.
Location
9
Praised for being in a good/secure area and described as a great location by multiple guests; parking availability is a separate issue (see Amenities).
Room Quality
4.6
Mixed to poor: several guests reported very small rooms, creaky/very firm beds and useless pillows (causing pain), thin walls and noise, and lack of AC for some rooms.
Amenities
4.3
Limited amenities: no on-site parking despite listing, no elevator (stairs for upper floors), reports of no AC in some rooms; minor positives include a modern keypad door.
Value for Money
6.8
Mixed — some guests felt it was good value and that the property matched photos, while others found the noise, parking issues, and poor bedding reduced perceived value.
Food and Beverage
6.1
Standard quality for this hotel tier
Overall Experience
6.3
Mixed overall: several positive stays ('very good', '9/10 deserved') but multiple severe negative experiences (noise, smoking, blocked entry, refund issues) lead to varied guest outcomes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:33

Property Description

Prime Location near Major Attractions
Experience the convenience of staying just a stone's throw away from popular destinations such as California Science Center and LA Memorial Coliseum.

Modern Amenities for Comfort
Enjoy the comforts of home with amenities like air conditioning, a fully equipped kitchen, and a cozy living room to unwind after a day of exploration.

Seamless Connectivity and Convenience
Stay connected with free WiFi and indulge in a hassle-free stay with the property's non-smoking policy and proximity to transportation hubs.

Book your stay today at Charming Urban Retreat near USC in LA for a memorable LA experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
A damage deposit of USD 300 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.1
Based on 10 reviews
Cleanliness: 8.2
Service: 3.5
Location: 9
Room Quality: 4.6
Amenities: 4.3
Value for Money: 6.8
Food and Beverage: 6.1
Overall Experience: 6.3
H
Hoyer • solo traveller • us
9
Erm. Very good. 9/10 deserved.
Pros:

It looked exactly like the pictures. Very awesome. Very nice clean and quiet

Cons:

The doors were a little hard to shut...when leaving your room the doors locked almost immediately...you'd have to re-enter the code if you wanted to shut the door quietly. Not a big deal with their modern keypad door.

2025-05-24 • via Nuitee
P
Philemon • solo traveller • qa
9
Superb
2025-05-04 • via Nuitee
Z
Zaheer • family with young children • gb
6
Good location; creaky bed
Pros:

- complex is very secure and safe
- good area

Cons:

- very small room
- creaky bed
- lots of noise from others inside the complex

2025-04-15 • via Nuitee
L
Leandro • solo traveller • br
10
Very nice
Pros:

Beautiful, clean

Cons:

Nothing

2025-02-24 • via Nuitee
S
Sojin • young couple • us
1
Bad
Pros:

Absolutely nothing - it’s all lies.

Cons:

1. The listing clearly states free parking on-site, but there was no parking lot and it was only street parking (the wording is very misleading).

2. The listing also stated no drugs or smoking in the premises but there were guests smoking as soon as we walked in and the entire building reeked of weed.

3. The listing also states there are no pets allowed on the premises but we could hear a dog barking.

4. Which leads to my final point. The walls are so thin and the quiet hours were clearly listed. But there was so much noise including an alarm that went off for an hour.

How is there no one on-site to ensure that rules are being maintained? We could not get an ounce of sleep and immediately the next morning. I spoke with the customer service department the next day and they said to provide written documentation through an email and provide any evidence I have and that I would hear back from someone very soon. Obviously we can't provide evidence of smell or film anyone’s pet in their room. But we provided screenshots of the listing and videos you can listen on full volume to hear the alarm going off between 11PM - 12AM.

They said they would get back to us latest 48 hours.. it’s now been over a week.

2025-01-10 • via Nuitee
M
Maryann • review category business travellers • us
1
Nightmare
Pros:

Nothing. The property owner blocked the entrance so I couldn't stay. They canceled the reservation but refuse to give me a refund.

Cons:

The entire experience. The property owner is deceptive and horrible to do business with.

2024-12-04 • via Nuitee
R
Renata • review category business travellers • br
8
Good value!
Pros:

The location is great!

Cons:

There is no parking available and the neighborhood is full of people trying to park. There is no elevator so if your room is on the second floor remember you have to carry all your stuff.

2024-11-11 • via Nuitee
P
Paul • review category business travellers • us
5
Get what you pay for.
Pros:

Nice room, good facilities.

Cons:

The bed and pillows. Had worst sleep of my life and I have back pain from it. Like sleeping on a rock and pillows are useless and had to buy my own after the first night.
Walls are quite thin and lots of people coming and going and making noise.

2024-11-01 • via Nuitee
J
Jesus • young couple • us
7
Good
2024-10-28 • via Nuitee
K
Kevin • young couple • us
5
It was ight
Pros:

Nothing to be honest

Cons:

How you couldn’t find parking, smalls rooms, no ac and a lot more

2024-10-28 • via Nuitee