The Quays by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.4 (802 reviews)
Crow Lane , Northampton , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Facilities for disabled guests
Non-smoking throughout
Invoice provided
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Peaceful location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
7.49
The shower had mould around the edges and the room smelled damp and mouldy.
Service
9.46
Staff were warm, welcoming and friendly; Amanda on reception was exemplary.
Location
9.5
Lovely location next to the lake; easy to find with good parking.
Room Quality
6.45
Room was dated and had issues such as a dripping shower and poor kettle condition.
Amenities
8.98
Standard amenities provided, as expected for this hotel tier.
Value for Money
8.44
Good value for money, but issues with deposit may affect perception.
Food and Beverage
7.99
Breakfast was basic and service could have been better, but there were good selections.
Overall Experience
8.86
Despite some issues, most guests found their stay pleasant with more positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 19:11

Property Description

Waterfront Location and Sun Terrace
Located on the waterfront, our hotel boasts a stunning sun terrace overlooking the marina and Billing Aquadrome. Enjoy breathtaking views and soak up the sun while relaxing in this serene setting.

Convenient Accessibility
Situated just off the A45 and a short drive from junction 15 of the M1 motorway, The Quays by Greene King Inns offers easy access for travelers. Whether you're visiting for leisure or business, reaching your destination is stress-free.

Family-Friendly Accommodation and Dining
Our spacious and modern en suite rooms can accommodate 2 adults and 2 children, with the little ones enjoying a complimentary full breakfast. Indulge in delicious meals at our on-site restaurant offering great value, while the Wacky Warehouse keeps the kids entertained.

Experience comfort, convenience, and family fun at The Quays by Greene King Inns. Book now to create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 802 reviews
Cleanliness: 7.49
Service: 9.46
Location: 9.5
Room Quality: 6.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
S
Spiteri • couple • mt
9
2026-03-20 • via Nuitee
K
Kalev • family_with_children • ee
10
2026-03-17 • via Nuitee
C
Charlotte • couple • gb
8
Nice and relaxing
Pros:

Everything you need for a nice night stay, close to everything and ideal for food, very comfy beds and pillows!

Cons:

Staff could have been slightly more welcoming, but was pleasant. And the cleaners in the morning slightly loud when some would like to stay in bed a bit later. And tv didn’t work properly needs retune.

2026-03-16 • via Nuitee
L
Lisa • couple • gb
10
2026-03-15 • via Nuitee
A
Allastair • couple • gb
7
2026-03-10 • via Nuitee
C
Carol • extended_group • gb
9
Friendly staff and welcoming
Cons:

The room that I had was for a disabled person (which I asked for) unfortunately I was not able to get into the shower as the shower was in the bath and although there was plenty of grab rails I still wasn’t able to get my leg over into the bath

2026-03-09 • via Nuitee
S
Sheila • couple • gb
8
We asked for a room overlooking the marina which we got, nice to see wildlife on the lake .
Pros:

The staff were very helpful and friendly both in the hotel and pub

Cons:

Not having to pay the extra £50 in case we had damaged the room , which of course we didn’t. But the money has not been given back to us yet.

2026-03-09 • via Nuitee
P
Phyllis • solo_traveller • gb
9
2026-03-09 • via Nuitee
A
Anthony • family_with_children • gb
9
2026-03-08 • via Nuitee
S
stephen • solo_traveller • gb
9
Pros:

Staff were great. Good value too

Cons:

Noisy bar/restaurant

2026-03-08 • via Nuitee
T
Thomas • solo_traveller • gb
9
Great place to stay
Pros:

Really friendly staff. Receptionist extremely helpful as I asked to change rooms as the room smelt of sewage and was coming up from the pipes in the bathroom in room 110. Receptionist found another room and made sure it didn't smell then came to find me with the new key in the restaurant. Restaurant staff also very chatty and pleasant. Bed was comfortable. Bathroom extremely clean. View of the lake could have been nicer if it didn't have rubbish around the edge to look at. Overall a really pleasant experience. Would stay there again.

Cons:

The smell.of room 110 however I did get moved with no issues.
Rubbish around the lake.

2026-03-08 • via Nuitee
L
Lawman • couple • gb
8
2026-03-08 • via Nuitee
G
Gareth • solo_traveller • gb
4
2026-03-07 • via Nuitee
B
Belinda • solo_traveller • gb
9
All good
Pros:

All good

Cons:

Nothing

2026-03-06 • via Nuitee
D
dannelle • couple • gb
9
2026-03-06 • via Nuitee
C
Chapman • solo_traveller • gb
6
Pleasant hotel let down by issues with the infrastructure.
Pros:

It was reasonable value for money, rooms comfortable and had free onsite parking all big plus.
Staff were all fantastic and couldn’t do enough to make guests happy.

Cons:

The walls were too thin floors creaked whenever anybody moved upstairs, I eventually asked to be moved as I must have had a marching band in the room above.
However I became very conscious of the floors creaking at every move I made.
Lastly the WIFI was atrocious.

2026-03-05 • via Nuitee
R
rannacarmen • solo_traveller • gb
8
2026-03-05 • via Nuitee
M
Mark • couple • gb
9
Pros:

Nice room. Lovely reception staff.
Can eat at restruant/ pub attached to hotel.

2026-03-04 • via Nuitee
S
SUSAN • couple • gb
8
Home from home 🏡
Pros:

Location handy for us.

Cons:

Short staffing for breakfast weekends. Staff stressed but still doing their best for customer.

2026-03-03 • via Nuitee
R
Rob • solo_traveller • gb
8
2026-03-02 • via Nuitee