The Quays by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.4 (802 reviews)
Crow Lane , Northampton , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Facilities for disabled guests
Non-smoking throughout
Invoice provided
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Peaceful location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
7.49
The shower had mould around the edges and the room smelled damp and mouldy.
Service
9.46
Staff were warm, welcoming and friendly; Amanda on reception was exemplary.
Location
9.5
Lovely location next to the lake; easy to find with good parking.
Room Quality
6.45
Room was dated and had issues such as a dripping shower and poor kettle condition.
Amenities
8.98
Standard amenities provided, as expected for this hotel tier.
Value for Money
8.44
Good value for money, but issues with deposit may affect perception.
Food and Beverage
7.99
Breakfast was basic and service could have been better, but there were good selections.
Overall Experience
8.86
Despite some issues, most guests found their stay pleasant with more positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 19:11

Property Description

Waterfront Location and Sun Terrace
Located on the waterfront, our hotel boasts a stunning sun terrace overlooking the marina and Billing Aquadrome. Enjoy breathtaking views and soak up the sun while relaxing in this serene setting.

Convenient Accessibility
Situated just off the A45 and a short drive from junction 15 of the M1 motorway, The Quays by Greene King Inns offers easy access for travelers. Whether you're visiting for leisure or business, reaching your destination is stress-free.

Family-Friendly Accommodation and Dining
Our spacious and modern en suite rooms can accommodate 2 adults and 2 children, with the little ones enjoying a complimentary full breakfast. Indulge in delicious meals at our on-site restaurant offering great value, while the Wacky Warehouse keeps the kids entertained.

Experience comfort, convenience, and family fun at The Quays by Greene King Inns. Book now to create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 802 reviews
Cleanliness: 7.49
Service: 9.46
Location: 9.5
Room Quality: 6.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
G
Graham • solo_traveller • gb
10
2026-04-18 • via Nuitee
M
Michael • solo_traveller • gb
8
Comfortable
Pros:

Location was good nice view

Cons:

N/A

2026-04-17 • via Nuitee
J
John Philip Wardle • solo_traveller • gb
8
Pros:

Convenient for work

Cons:

Nothing

2026-04-17 • via Nuitee
S
Stephanie Haughey • solo_traveller • gb
8
Solo Hotel Visit.
Pros:

I asked for a quiet room, and I got one.

I did not even hear the doors in the corridor.

The room was clean.

Cons:

When you arrive you will need to pay £50.00 as a deposit.
Which I have not had back yet.

2026-04-16 • via Nuitee
C
Cyrus • couple • gb
5
2026-04-15 • via Nuitee
S
Simon • extended_group • gb
5
dissapointing
Pros:

hotel side was good , quick , easy good value , staff really good , , bar area good ,

Cons:

food absolutely terrible , unedable both the evening meal and breakfast , worst hotel food ive ever had ,
leaving a 50 pound deposit for a room , why , its not a b and b , there was a really annoyed customer in front of us , not nice for the reception team

2026-04-15 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

Very welcoming receptionist.
Clean room.

Cons:

Nothing

2026-04-15 • via Nuitee
J
jackie • couple • gb
8
2026-04-14 • via Nuitee
P
Paul • solo_traveller • gb
4
Clean and comfortable, not much else!
Pros:

An ex Premier Inn so it was kept clean and comfortable.

Cons:

Never ever had a hotel take a breakages security deposit. This is something more akin to Airbnb. This still has been returned to me. We wanted to eat in the restaurant when we arrived at 7pm. We were told that the restaurant had "run out of meat"! Another ridiculous thing on top of the security deposit.

2026-04-13 • via Nuitee
M
mark • family_with_children • gb
8
2026-04-13 • via Nuitee
R
Russell • solo_traveller • gb
8
Pros:

Everything was all good with our stay and wouldn't hesitate to recommend the place to anyone.

2026-04-13 • via Nuitee
H
Helen • couple • gb
8
2026-04-13 • via Nuitee
R
Rob • solo_traveller • gb
8
2026-04-13 • via Nuitee
J
Jemma • family_with_children • gb
10
Amazing and fun
Pros:

Amazing and friendly staff

Cons:

Nothing to improve

2026-04-12 • via Nuitee
T
Tom • solo_traveller • gb
9
Pros:

Great place. Used whilst on a work trip. Had everything I needed. Staff were very accommodting.

2026-04-12 • via Nuitee
S
Stephen • solo_traveller • gb
10
Pros:

Location was great as near my job and I will be booking again as I’m on this job for about 6months. Didn’t have time for breakfast

2026-04-11 • via Nuitee
A
Andrew • couple • gb
10
Great relaxed stay
Pros:

Modern room

Cons:

No sockets near bed but usb fitted instead

2026-04-10 • via Nuitee
N
Nikola • family_with_children • gb
10
Fantastic time amazing price
Pros:

This is mine and my 2 year old sons favourite place to stay as it is right by the billingham aquadrome caravan site but you get a comfy bed large room and friendly staff. The food is better priced and it's closer to walk to the main area of the caravan site than staying in the caravans. This is our second time staying and we will stay many more times.

Cons:

If they got the back mould off the grout in bathroom

2026-04-10 • via Nuitee
L
Lee • couple • gb
9
2026-04-09 • via Nuitee
E
Eileen • family_with_children • gb
9
2026-04-09 • via Nuitee