The Quays by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.4 (1103 reviews)
Crow Lane , Northampton , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Bar
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Peaceful location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
7.49
The shower had mould around the edges and the room smelled damp and mouldy.
Service
9.46
Staff were warm, welcoming and friendly; Amanda on reception was exemplary.
Location
9.5
Lovely location next to the lake; easy to find with good parking.
Room Quality
6.45
Room was dated and had issues such as a dripping shower and poor kettle condition.
Amenities
8.98
Standard amenities provided, as expected for this hotel tier.
Value for Money
8.44
Good value for money, but issues with deposit may affect perception.
Food and Beverage
7.99
Breakfast was basic and service could have been better, but there were good selections.
Overall Experience
8.86
Despite some issues, most guests found their stay pleasant with more positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 19:11

Property Description

Waterfront Location and Sun Terrace
Located on the waterfront, our hotel boasts a stunning sun terrace overlooking the marina and Billing Aquadrome. Enjoy breathtaking views and soak up the sun while relaxing in this serene setting.

Convenient Accessibility
Situated just off the A45 and a short drive from junction 15 of the M1 motorway, The Quays by Greene King Inns offers easy access for travelers. Whether you're visiting for leisure or business, reaching your destination is stress-free.

Family-Friendly Accommodation and Dining
Our spacious and modern en suite rooms can accommodate 2 adults and 2 children, with the little ones enjoying a complimentary full breakfast. Indulge in delicious meals at our on-site restaurant offering great value, while the Wacky Warehouse keeps the kids entertained.

Experience comfort, convenience, and family fun at The Quays by Greene King Inns. Book now to create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1103 reviews
Cleanliness: 7.49
Service: 9.46
Location: 9.5
Room Quality: 6.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
R
Rhyley • couple • gb
10
2026-08-07 • via Nuitee
M
moore • solo_traveller • gb
9
Pros:

Absolutely no issues

Cons:

Nothing

2026-08-07 • via Nuitee
E
Eric • couple • gb
7
2026-08-07 • via Nuitee
J
Jones • solo_traveller • gb
10
Pros:

Excellent location

2026-08-07 • via Nuitee
S
sonia • extended_group • gb
9
2026-08-07 • via Nuitee
J
Joanne • extended_group • gb
10
2026-08-07 • via Nuitee
R
Rhyley • couple • gb
1
2026-08-07 • via Nuitee
J
James • couple • gb
9
wonderful stay will stay again
Pros:

comfy bed nice room staff are good, breakfast was outstanding a Rachell the chef sets the buffet bacon, eggs, hash browns out so nicely and with care, great to see, a wonderful presentation of food and thanks to the rest of the attentive staff that made our stay so great.

Cons:

nothing

2026-08-06 • via Nuitee
L
Lee • solo_traveller • gb
8
2026-08-06 • via Nuitee
J
Jeremy • extended_group • gb
7
I would stay again
Pros:

Overall a good stay and comfortable

Cons:

Smell from sewage plant

2026-08-06 • via Nuitee
T
Terrianne • couple • gb
10
Loved it
Pros:

Had a carvary and a nice boat lake to look out on

2026-08-05 • via Nuitee
S
SA • couple • gb
10
Short but sweet
Pros:

Staff pleasant and efficient. Room clean with tea/coffee making facilities. Bathroom was spotless.

Cons:

Nothing all good

2026-08-04 • via Nuitee
P
Philip • couple • gb
7
Good location good breakfast and carvery could do with updating
Pros:

The hotel has a good feel about it with plenty of parking space and a beautiful view of the quay from the beer garden. The carvery is amazing and a good choice of beer and great quality breakfast fry up. For a visit to Northampton it is a great central location.

Cons:

The hotel rooms do show their age, on arrival we did meet a member of staff but she quickly told us that she shouldn’t be there, also on each day we had to go to the restaurant to ask who was on reception. I also found that some of the bar staff could do with some customer training. The breakfast coffee is horrible, maybe a modern machine would be a great improvement and a modern toaster or 2 as there were too many people waiting. I think the hotel took advantage of the Grand Prix weekend, it was well over priced.

2026-08-03 • via Nuitee
L
Laura • couple • gb
2
Disorganised and staff are to quick with there rules and regulations feels like a prison the pub is the same
Cons:

We walked in to a dirty room!

2026-08-03 • via Nuitee
T
Ttyme • couple • gb
6
2026-08-03 • via Nuitee
A
Adrian • solo_traveller • gb
7
Our stay
Pros:

Stayed here a few times the venue is great , staff are always fab & helpfull & the food is fantastic at great prices

Cons:

If i had to pick faults it would be the family room we had . Only 2 sockets all others blanked off so to charge phones we had to un plug the kettle & tv . Also shower curtain has black mould on bottom so needs new one .

2026-08-02 • via Nuitee
J
John • couple • gb
9
2026-08-02 • via Nuitee
S
Sorin • couple • gb
10
2026-07-25 • via Nuitee
A
Aimee • family_with_children • gb
9
staff friendly and a nice environment
Pros:

breakfast was lovely

Cons:

everything was lovely

2026-07-25 • via Nuitee
M
Mark • couple • gb
8
2026-07-24 • via Nuitee