Comfort INN Grand - Kaushambi

Hotels
•
Independent
7.6 (4 reviews)
Kaushambi Metro Station, Ghaziabad, Uttar Pradesh, 201010 , Ghaziabad , IN
91-8800027982

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Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Smoke-free property
Wheelchair accessible parking
Free self parking
See all facilities

Review Highlights

Pros:
Polite room service
Efficient staff
Cons:
Unprofessional service
Dirty bedsheets

Categories

Cleanliness
3.39
Bedsheets were consistently dirty, which is unacceptable.
Service
4.86
Staff showed unprofessional and unresponsive behavior during stay.
Location
6.4
Standard quality for this hotel tier.
Room Quality
5.35
Initially received a standard room instead of a suite.
Amenities
6.38
Standard quality for this hotel tier.
Value for Money
5.34
Standard quality for this hotel tier.
Food and Beverage
6.39
Room service staff were polite and efficient.
Overall Experience
5.86
Overall experience was disappointing and disheartening.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:21

Property Description

Convenient Amenities: Make the most of our complimentary wireless internet access, concierge services, and banquet hall for all your needs.

Dining Options: Indulge in delicious meals at the restaurant or grab a quick snack at the hotel's coffee shop/cafe. Don't miss out on our daily buffet breakfasts from 7:00 AM to 10:30 AM.

Comfortable Accommodations: Relax in one of our 22 guestrooms with complimentary Wi-Fi, private bathrooms, and daily housekeeping services for a truly comfortable stay.

Book your stay at Comfort INN Grand - Kaushambi now to experience convenience and comfort near Mahagun Metro Mall!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served or permitted at this property.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Food & Beverage

    No alcohol served onsite

  • Food & Beverage

    No alcohol allowed onsite

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 4 reviews
Cleanliness: 3.39
Service: 4.86
Location: 6.4
Room Quality: 5.35
Amenities: 6.38
Value for Money: 5.34
Food and Beverage: 6.39
Overall Experience: 5.86
R
Rajneesh • family
2
Pros:

Unfortunately again, our recent experience at the hotel was disappointing. Despite booking a suite in advance, we were initially given a standard room.

When I returned to the front desk to address the issue, the staff member not only failed to acknowledge the mistake but also responded with an unprofessional and argumentative attitude. When I mentioned I would be leaving feedback, he dismissively said, “Daal dena feedback jaha dalna hai,” which was quite disheartening.

On the positive side, the room service staff were consistently polite, helpful, and efficient—they truly deserve appreciation 👏👏👏

Overall, unless it’s absolutely necessary, I would not recommend staying here based on this experience.

2025-06-28 • via Nuitee
G
Guest • partner
2
Pros:

As a regular guest of this hotel, I was extremely disappointed with my recent stay. The staff's attitude was unprofessional and unresponsive, and the level of service fell far below expectations. The bedsheets were consistently dirty, which is unacceptable. Overall, the experience was frustrating and disheartening.

2025-06-22 • via Nuitee
R
Rajneesh
10
Pros:

Very nice stay

2025-06-15 • via Nuitee
A
AVANTIKA
8
Pros:

Nice stay

2025-01-09 • via Nuitee