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Facilities
Property facilities
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Health or beauty spa nearby
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Table tennis
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Entertainment staff
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Beauty Services
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Badminton equipment
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Access to nearby indoor pool
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Playground on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Wellness Experience
Experience a 4-star stay at Spa & Wellness Hotel Diament Ustroń, nestled in the picturesque Silesian Beskids. Indulge in our wellness center with a starlit swimming pool, hot tub, sauna, and fitness room.
Family-Friendly Activities
Enjoy complimentary access to playgrounds, a skate park, and climbing walls. Kids can have a blast at the kid's corner while adults unwind with body treatments or a relaxing massage.
Gourmet Dining and Scenic Views
Start your day with a delicious breakfast at our restaurant offering regional delicacies. Unwind at the bar's summer terrace with mountain views. Book now for a rejuvenating escape in Ustroń!
Guests traveling with children are required to show their photo identification upon check-in.
When booking more than five rooms, each room above the fifth carries an additional cost:
- In low season - PLN 50 per day per room;
- In high season - PLN 100 per day per room (long weekends, Easter, Christmas, New Year's Eve, Winter holidays, summer holidays).If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and costs PLN 25 per day.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for 19 zł per person per night when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for 157.50 zł per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for 195 zł per person per night when using an existing bed.
Children up to and including 12 years old stay for 153 zł per person per night when using an available extra bed.
People 13 years old and over stay for 185 zł per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Cisza i spokój przede wszystkim w czasie pobytu co było dla nas bardzo ważne.
Może nie tyle co nam się nie podobało, lecz brakowało w okolicy sklepików z regionalnymi przysmakami czy pamiątkami.
Przepyszne śniadania, bardzo czysto, przemiła obsługa.
Obsługa, lokalizacja. Siłownia super!!!
Masaż w strefie SPA to głaskanie. Prosiłam o coś mocniejszego i bardziej profesjonalnego. Do dopracowania.
Świetne miejsce na wakacje z dziećmi, super animacje, dobre śniadania
Lokalizacja, miła obsługa i dodatkowe atrakcje dla dzieci
Pokój 4 gwiazdkowy nie spełniał w mojej ocenie standardu 4 gwiazdek. Zardzewiały kaloryfer w łazience, cieknący wąż z prysznica, odrapane ze starości haczyki przy umywalce. Hotelowe pantofle dla gości hotelowych dostępne ale tylko odpłatnie.
Mimo, że budynek z zewnątrz ma już swoje lata to wnętrza są ładnie wyremontowane i dobrze wyposażone. Pokoje są czyste łóżka wygodne wyposażenie jest nowe bardzo dobrym stanie. Basen pływacki gdy nie ma żadnych ludzi też spełnia dobrze swoją rolę podobnie jak i sauna
Nie mam uwag.
Cieple i smaczne śniadania. Ścianka wspinaczkowa dla dziec w formie skał. Dobrze wyposażona siłownia. Miły personel, ten który udało mi sie spotkać.
Zimno na basenie, aż człowiekiem trzepało, brud na dnie basenu i takie zaszłości że lepiej pływać bez okularów. Ciągły brak recepcjonisty/recepcjonistki. Dwa dni ilekroć potrzebowałem o coś zapytać tam nie było nikogo. Brak kredy do bilarda, brak piłeczek tenisowych. Animacje na poziomie fotobudka 3 razy dziennie w programie to nie jest spełnienie marzeń dla dzieci. Pierwszy raz w życiu zapłaciłem w 4 gwiazdkowym hotelu dodatkowo za parking 50 zł i moze nie był bym tym faktem oburzony gdyby wczesniej gdzies byla umieszczona taka informacja.
Fantastyczna obsługa, pokoje czyste, bardzo dobra lokalizacja :)
Na plus czystość, chodz bardzo mocno wyczuwalny zapach chemiczny w łazience budzi trochę niepokój.
Widok z pokoju " w piwnicy " tragedia ..
Animacji 0 , diamencik jest od piątku i to w późnych godzinach o czym nie wiedzieliśmy my i inni goscie . Dla dzieci oprócz basenu i bawilandi żadnych atrakcji. Basen tez bez szału. Malutki ,woda raz cieplejsza raz zimna a napisana ciagle jedna ta sama temperatura. Jak na 4* bardzo słabo .
facilities and breakfast was great
Beds and pillows are horrible
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