VOUK Hotel and Suites Nusa Dua Bali

Hotels
8 (210 reviews)
Jalan Raya Nusa Dua Selatan, Sawangan , Nusa Dua , ID

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional customer service
Great design and quiet rooms
Cons:
Food quality needs improvement
Some areas of the property are dated

Categories

Cleanliness
7.39
Some reviews indicate areas need attention, such as shower taps and floors.
Service
8.86
Staff are consistently friendly and helpful, creating a positive experience.
Location
7.9
Good access to the beach with transport options, but a bit far from some attractions.
Room Quality
8.35
Rooms are clean, spacious, and comfortable, with good amenities.
Amenities
8.38
The pool and gym facilities are appreciated by guests.
Value for Money
7.84
Great value for the price, though some found the food average.
Food and Beverage
7.39
Food quality could improve; seen as more suitable for a 3-star hotel.
Overall Experience
7.86
Generally a good experience, though some improvements could be made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:02

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Pool and Fine Dining Options
The VOUK Hotel and Suites Nusa Dua Bali offers a relaxing escape with its inviting outdoor pool and four dining options. Guests can indulge in a culinary journey with Asian and international cuisine at Rasa Restaurant, enjoy snacks and beverages at Orchid Lounge and Gallery Café, or sip on refreshing drinks by the pool at Splash. The convenience of in-room breakfast and dining through room service adds an extra touch of luxury to your stay.

Convenient Location for Leisure and Shopping
Situated just a short drive away from Nusa Dua Beach and popular shopping destinations like Bali Collection Shopping Centre, the hotel provides easy access to both leisure activities and retail therapy. For those seeking adventure, Tanjung Benoa's watersports activities are also within reach. With complimentary WiFi, on-site parking, and proximity to Bali International Airport Ngurah Rai, VOUK Hotel ensures a seamless and enjoyable stay.

Modern Amenities and Exceptional Service
The elegantly decorated rooms at VOUK Hotel and Suites Nusa Dua Bali offer a comfortable retreat with private balconies, air conditioning, and plush bedding. Guests can unwind with entertainment on the 42-inch flat-screen TV, enjoy hot beverages with the electric kettle, and find refreshments in the minibar. The hotel's 24-hour front desk provides services like luggage storage and a safety deposit box, while the on-site gym caters to fitness enthusiasts. Immerse yourself in luxury and convenience at VOUK Hotel and Suites Nusa Dua Bali for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 210 reviews
Cleanliness: 7.39
Service: 8.86
Location: 7.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
D
Dmytro • couple • ua
6
2026-11-04 • via Nuitee
S
Sayaporn • family_with_children • au
10
2026-11-02 • via Nuitee
H
Hegyi • family_with_children • hu
9
2026-10-30 • via Nuitee
R
Ruzayi • solo_traveller • zw
8
N/A
Pros:

N/A

Cons:

N/A

2026-10-22 • via Nuitee
H
HAYLEY • couple • au
2
2026-10-21 • via Nuitee
N
Norman Christopher • couple • ph
9
Excellent Value-for-Money in 5-Star Neighborhood
Pros:

VOUK at Nusa Dua is affordable. This should be the biggest draw for choosing this hotel resort amongst the sea of luxurious properties it finds itself in. Rooms are spacious, amenities are complete and offerings are typical for a full fledged high-end hotel - gym, buffet breakfast (average), 3 dining areas, luxurious pool. If you have an event to attend in the Nusa Dua area, you won’t regret booking VOUK.

Cons:

There isn’t much not to like. The only possible downside is for ultra discerning guests is you might question the 5-Star category (more of a 4-Star really, but higher than 3 for sure) and this is because it is in an area where there are neighboring properties that are mostly more high-end in terms of look and service. I doubt though that there is a property in the area that can beat VOUK in terms of value.

2026-10-21 • via Nuitee
S
Sancar • family_with_children • nl
1
Bad
Pros:

NOTHING!

Cons:

We stayed at Vouk Hotel in Nusa Dua, Bali, expecting a relaxing family holiday. Unfortunately, it turned out to be one of the most disappointing hotel experiences we have ever had.

First of all, the location is far from ideal. The hotel feels isolated, with very little to do nearby. Restaurants, shops and attractions are not within convenient walking distance, meaning you constantly depend on transportation. Even getting a Grab was not always straightforward. Also not Grabfood. The nearby beach was also disappointing, and the presence of stray dogs made us uncomfortable, especially while travelling with a young child.

Another major issue was the food situation. As a Muslim family, having access to genuinely halal food is extremely important to us. There is a big difference between food simply being pork-free and meat actually being halal-certified. We did not feel sufficiently reassured about the halal options, which made eating at the hotel difficult for our family. Travellers with strict halal dietary requirements should be particularly careful. Even to the hotel promised halal food.

The overall service and hospitality were equally disappointing. When guests are unhappy, especially families travelling with small children, you expect some understanding, flexibility and willingness to find a reasonable solution. Unfortunately, that was not our experience.

We were so dissatisfied that we decided to leave the hotel earlier than planned, despite having already paid for our stay. We requested a refund for the unused nights, but the hotel refused. Instead of showing goodwill or making an effort to resolve the situation, they chose to keep the money.

What makes this even more frustrating is that we travelled all the way to Bali for a special family holiday. You spend considerable money, time and effort planning a trip like this, only to end up leaving a hotel because the experience is so disappointing.

2026-10-20 • via Nuitee
A
Alban • solo_traveller • xk
10
Excellent
Pros:

The location is good

Cons:

N/A

2026-10-18 • via Nuitee
M
Mee • couple • au
6
A disappointing stay.
Pros:

The nice long pool. The large double bed is wide and comfortable.

Cons:

The property is in need of renovation as it is looking old. The toilet seat looks unpleasant and the wallpaper is peeling inside the room I stayed in. Facilities are not attended to. Our luggage was left unattended at the bell desk.

2026-10-15 • via Nuitee
Николай Николов • family_with_children • bg
10
2026-10-15 • via Nuitee
K
Kirill • family_with_children • ru
7
В целом средний отель с плюсами и минусами. Подойдёт для проживания с детьми.
Pros:

Очень приветливый персонал, особенно в ресторане. Неплохие завтраки. Мы были с ребёнком 1,5 года, так что завтраки были к месту! В баре тоже несколько раз кормили ребёнка, официанты принимали заказы со всеми прихотями, чтобы еда была съедобной для малыша. Расположение хорошее. До одного из ближайших пляжей ходит шатл от отеля, он бесплатный. Ехать минуту-две.

Cons:

Сам отель староват, но, как говориться, жить можно. На фотках номера выглядят приличнее. Уборка в номерах - не пример чистоплотности, даже если поощрять небольшими чаевыми) Но и нельзя сказать, что в номерах было грязно.

2026-10-12 • via Nuitee
A
Anastasiia • solo_traveller • au
10
Pros:

Месторасположение: на байке можно быстро и без пробок добраться на лучшие пляжи для купания. Рядом также большой торговый центр и куча ресторанов

Cons:

Однообразные завтраки

2026-10-12 • via Nuitee
M
Mee • couple • au
6
2026-10-11 • via Nuitee
A
Anna • solo_traveller • kz
10
2026-10-11 • via Nuitee
L
Leon • couple • nl
7
Decent in terms of price / quality.
Pros:

Breakfast was good. I think the breakfast is more directed towards Asian cuisine. They still have a lot of options though.

The staff is very friendly and respectful. Especially the ones working in the breakfast room, very quick and helpful.

The view from reception onto all the apartments is really nice. 10+ for who thought of designing it that way. I would recommend to make a nice picture there with your partner / friends, etc.

The pool is nice as well, a bit low, but still good to swim in.

Cons:

The rooms are quite dated I would say. Refreshing the rooms with new outlets, interior and looking at some broken stuff is probably a good hint for the future.

I still think the hotel is decent. Bali is not cheap, so in this price point, you sometimes have to accept what you get.

2026-09-17 • via Nuitee
H
HUMO HADDAD • solo_traveller • fr
10
Un excellent hotel
Pros:

Grand complexe propre avec super employés

Cons:

La localisation un peu éloigné de certaines spot

2026-09-16 • via Nuitee
X
xavier • family_with_children • es
3
2026-09-14 • via Nuitee
S
selma • solo_traveller • nl
6
Vergane glorie, ik zou dit niet opnieuw hebben geboekt.
Pros:

Het ontbijt heeft een ruime keuze.
Personeel overal heel aardig.

Cons:

Je mag je handdoeken en badkleding niet op het balkon hangen, daar staat zelfs een boete op. Vies, want natte handoeken in een kamer met airo drogen niet en gaan stinken.

Je mag geen eten en drinken op de kamer hebben. Bij aanwijzingen hiervoor -> ook boete

Je krijgt 2 vreselijk kleine flesjes water per dag, niet eens de helft van wat een volwassene zou moeten drinken. Combineer dat met geen eigen drinken op de kamer en een ongevulde minibar...? Heel vreemd en ongastvriendelijk.

De gym is goed maar maar open tot 1000 sochtends. Ik ben er 3 dagen achter elkaar geweest. Wel vreselijk muffe lucht. Geen handdoeken, alleen miniscule gastenhanddoekjes. De wasmand daarvoor is in de drie dagen niet één keer geleegd.

Uitzicht op niks - asfalt met gaten erin en een supermarkt

Het hotel ligt wat verder van het centrum en de stranden vandaan.

In mijn kamer was alles verouderd. Deur vd douche ging niet open. Er kwam iemand voor. Daarna ging hij voor de helft open.
Badmeubel en assecoires zijn oud en overal laat het fineer ervan los.

Ben in elk verblijf naar de spa gegaan maar hier niet - was echt vreselijk duur.

2026-09-14 • via Nuitee
B
Byron • solo_traveller • au
9
Beautiful facilities, wonderful staff
Pros:

Staff were kind and accommodating. Restaurants were wonderful. Rooms were fantastic. Very tranquil.

Stayed for a week, which seemed longer than most people stayed generally. The staff began to recognise us and regularly ask about our trip and give recommendations.

In the evenings if you are in the south building, you can see monkeys in the forest behind the hotel from the balcony.
5 min motorbike ride from downtown nusa dua.

Cons:

Not much in walking distance from the hotel.

2026-09-14 • via Nuitee
L
Luke • couple • au
9
Had a great time, place was comfy and kept at a high standard. Would have felt more enviting if more people were actuall
Pros:

Breakfast was amazing
Rooms clean and comfortable, staff were amazing, food was delicious at the Rasa restaurant

Cons:

Orchid cafe wasn’t open, some of the other facilities felt empty except during breakfast. Why is it quiet?

2026-09-12 • via Nuitee