Hilton Shenzhen Futian

Hotels
Hilton Hotels & Resorts
8.1 (526 reviews)
Tower B, Great China International Financial Center, No 1003 Shennan Avenue , Shenzhen , cn

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast variety
Cons:
Room cleanliness issues
Outdated facilities
Billing problems

Categories

Cleanliness
6.61
Several reviews noted issues with room cleanliness and odors.
Service
9.08
Positive mentions of staff interaction and service quality.
Location
9.12
Multiple reviews highlighted the great location near attractions.
Room Quality
7.07
Rooms were spacious but issues like bad odors and outdated conditions were mentioned.
Amenities
8.1
Some amenities were noted positively, though some were lacking, like the gym and pool.
Value for Money
8.06
Subjective, with some mentioning high prices compared to the experience.
Food and Beverage
8.61
Breakfast had good variety and was praised in several reviews.
Overall Experience
8.18
General feedback indicates a pleasant stay but also notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 16:10

Property Description

Luxurious Accommodation
The Hilton Shenzhen Futian offers air-conditioned rooms with modern amenities and a spa center for ultimate relaxation. Each room is equipped with a flat-screen TV, minibar, and a private bathroom, ensuring a comfortable stay for all guests.

Convenient Location
Located in the heart of Shenzhen, this hotel is just steps away from the Metro Station and close to the Futian Convention & Exhibition Center. With easy access to key landmarks like the Civic Centre and Convention & Exhibition Centre, guests can explore the city with ease.

Exceptional Services
From a kids' club to a car rental service, the Hilton Shenzhen Futian goes above and beyond to cater to its guests' needs. The multilingual staff are ready to assist with any requests, making your stay truly memorable.

Experience luxury and convenience at Hilton Shenzhen Futian - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    Adults stay for CNY 384.78 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 526 reviews
Cleanliness: 6.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.18
H
Halit solo_traveller tr
10
Pros:

There should be more international food options in the breakfast

2026-02-14 via Nuitee
A
Astha family_with_children au
9
2026-02-09 via Nuitee
S
Suzanne family_with_children gb
8
2026-02-08 via Nuitee
C
Christine solo_traveller gb
2
2026-01-29 via Nuitee
R
reyad couple bd
9
2026-01-29 via Nuitee
G
Gloria couple at
10
Awesome
Pros:

Loved it. The executive Lounge is a must! Thanks to the lovely people working there. Service in general is excellent.

Cons:

Location (Finance-District) wouldn‘t choose this location again - Nanshan is better in my opinion.

2026-01-28 via Nuitee
G
Géza couple hu
9
Remek belvárosi helyszín
Pros:

Funkcionális, jó ár-érték arány, központi fekvés,

Cons:

Nem volt mindig zökkenőmentes az angol nyelvű kommunikáció

2026-01-27 via Nuitee
N
NATAN family_with_children il
7
Pros:

The Location good.

2026-01-26 via Nuitee
J
Jonas couple sg
10
2026-01-26 via Nuitee
P
Pawel family_with_children gb
10
2026-01-25 via Nuitee
P
Patrícia couple pt
7
2026-01-23 via Nuitee
M
Matt solo_traveller au
8
Ideal Business stay
Pros:

Great location for business trip. Staff were polite and facilities were very much a Hilton standard. Room service would come to your room to order to assist with the language barrier

Cons:

Evertything was great

2026-01-21 via Nuitee
A
Amarjot extended_group au
10
Pros:

Hotel staff very co operative and helpful

2026-01-20 via Nuitee
羽濰 extended_group tw
7
還有進步的空間,加油!
Pros:

員工親切的態度,早餐還行

Cons:

網路上機場往飯店動線不明顯
搭11路線-到崗夏北-崗夏

2026-01-19 via Nuitee
A
Ali solo_traveller nl
10
Geweldig
Pros:

Gastvrij, top service en alles was netjes

Cons:

Niks om op te noemen

2026-01-19 via Nuitee
I
Ileana-Daniela couple ro
10
2026-01-19 via Nuitee
A
Azlin extended_group my
9
Pros:

Very Near to Gangxia North train station

2026-01-19 via Nuitee
M
Mohammed family_with_children ae
8
Pros:

Not as 5 start hotel

2026-01-18 via Nuitee
M
Milan family_with_children cz
10
Pros:

Luxusní hotel boží snídaně super čisto a velká ochota při neznalosti řeči doporučuji krásný výhled a koupelna luxusní

Cons:

Nic

2026-01-17 via Nuitee
M
Mojca family_with_children si
10
2026-01-17 via Nuitee