Sauna & Cabin Thermae-yu Nishiazabu

Hotels
7.3 (22 reviews)
Nishiazabu1-7-2 , Tokyo , jp

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Sauna
Public Bath
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Staff responsiveness
Sauna access
Cons:
Early closing time
Frequent billing requests

Categories

Cleanliness
6.38
Cons mention early closing time, suggesting cleanliness may be affected.
Service
8.35
Staff responsiveness noted positively in the reviews.
Location
7.89
Not mentioned, assumed standard quality for this hotel tier.
Room Quality
6.84
Not mentioned, assumed standard quality for this hotel tier.
Amenities
7.87
Sauna access mentioned positively.
Value for Money
7.33
Not mentioned, assumed standard quality for this hotel tier.
Food and Beverage
6.88
Not mentioned, assumed standard quality for this hotel tier.
Overall Experience
6.85
Overall sentiment reflects mixed experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:42

Property Description

Luxurious Spa and Wellness Centre: Pamper yourself at our on-site spa and wellness center, perfect for relaxation and rejuvenation.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, a desk, and a flat-screen TV for your comfort and entertainment.

Convenient Location: Stay in the heart of Tokyo, just steps away from Izumo Shrine Tokyo Bunshi and other popular attractions.

To book your stay at Sauna & Cabin Thermae-yu Nishiazabu, call us now or visit our website.

Important information:

Check-in will be after 18:00 on October 14th, 2025, as the hotel will open at 18:00.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 22 reviews
Cleanliness: 6.38
Service: 8.35
Location: 7.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 6.85
勇彦 solo_traveller jp
7
さうな
Pros:

サウナは入れる

Cons:

10時に一時閉館されてしまう点

2026-01-21 via Nuitee
B
Brian solo_traveller us
8
2026-01-20 via Nuitee
M
MASAYA solo_traveller jp
1
2026-01-18 via Nuitee
A
Anja solo_traveller de
7
Meine Bedürfnisse wurden voll erfüllt
Pros:

Sehr schöner Badebereich mit Sauna und carbonated spring bath Becken und white water bath Becken.

Cons:

Zimmer sind absolut nur zum Schlafen

2026-01-09 via Nuitee
M
megan solo_traveller au
3
Pros:

The location was great and the spa was okay.

Cons:

The corridor and rooms smelt so bad, staff barely spoke english, had to leave the key at reception and constantly chec k in/out, there was no shower in the bathroom on floor 3, you were expected to shower in the basement onsen.

2026-01-05 via Nuitee
C
Christine solo_traveller fr
7
2025-11-16 via Nuitee
吉田 solo_traveller jp
10
最高。
Pros:

スタッフの対応。

Cons:

毎回の清算を求められること。

2025-08-30 via Nuitee
S
Shingo solo_traveller jp
8
2025-08-08 via Nuitee
K
Karl solo traveller mt
9
Amazing and relaxing Stay
Pros:

Sauna

Cons:

For some costumers it might be unexpected that there are no private showers, only the Sauna shower

2025-05-31 via Nuitee
S
Sabine solo traveller gb
8
Very good
Pros:

Spa facility is amazing

Cons:

The room was very tiny with shared bathroom.it was quite expensive

2025-04-20 via Nuitee
A
Alexis solo traveller fr
5
Passable
Pros:

Location (close to Roppongi, Omotesando, Shibuya)
Gym

Cons:

Tattoo forbidden
No shower (even shared) you have to go to the onsen in the basement (so naked in front of everyone), and not really a warm place at all
Room quite noisy

2025-01-14 via Nuitee
R
Rashawn solo traveller us
9
Superb
2024-12-09 via Nuitee
S
Sara review category business travellers jp
6
Great amenities, poor construction - Japan in a nutshell
Pros:

The pros: I loved the amenities and services this hotel provides. I do recommend trying out the rock sauna and the other clothes sauna, even if it is charged extra. The carbonated bath was also a joy.

Cons:

The cons: The construction is very poor. I don't mind small rooms, the bed comfort was ok-ish, but the rooms feel way too bright because the window isn't dimmed enough even with blackout curtains and the door has big gaps in which the hallway light constantly floods in. Also, the walls are so thin that I unintentionally disturbed other guests by havign a conversation on my phone (I do talk loud, but I wasn't screaming).

2024-11-26 via Nuitee
F
Francis solo traveller gb
7
Pleasant staff and services, good equipment.
Cons:

Quiet stay & amazing spa

2024-11-20 via Nuitee
Y
Yuji solo traveller us
8
Very good
Pros:

Great bath and hot sauna. Nice gym also.

Cons:

No windows in the room which I stayed in.

2024-10-30 via Nuitee
C
Caleb solo traveller au
6
Horrible smell on the guest room floor.
Pros:

Was presented well.
I assume it must cater to locals.
Liked the Egyptian references and the carpet was cool.

Cons:

No bathroom on the top floor where the rooms are. Have to go down to the basement spa if you need to have a shower.
Feels unhygienic once you take your shoes off at the door, I wore my socks as they did not supply slippers and I wasn’t allowed to wear my own sandals as they thought they were from outside.
Felt trapped as I had to check in/out each time I left the building - became very time consuming for a quick step outside for fresh air.
The business is happy to advertise on booking.com in English, yet their staff only knew a few words and seemed frustrated I was a foreigner.
Worst thing was the stale/water/mould smell on the top floor where the rooms were - it really hits you as you step out of the lift. I’m feeling ill now and worried it is from after my short stay.
Bed linen had marks all over and worried it had not been changed for some time. The room was very basic.

2024-10-13 via Nuitee
L
Lily solo traveller au
1
Not happy
Pros:

Bathroom was nice

Cons:

Too much traffic noise, couldn't sleep

2024-05-22 via Nuitee
D
David solo traveller au
10
Exceptional
2024-02-08 via Nuitee
J
James solo traveller ie
10
Staff was super helpful!!
Pros:

The spa was so good

Cons:

No Apple Pay to pay for reservation on arrival

2024-02-08 via Nuitee
B
Barbara solo traveller br
1
Terrible-- dirty, no privacy, zero comfort
Pros:

The wifi is okay

Cons:

- dirty sheets
- thin walls (I could hear everything from the room next to mine, even farts)
- no private shower, you are FORCED to go to the public bath and stand naked in front of everyone if you want just a quick shower
- no private bathroom (and no sink to brush your teeth. Again, you are forced to go downstairs to the public bathroom and brush your teeth among other naked people. Also you cannot wash your hands after you pee because NO SINK IN THE BATHROOM!)
- cannot eat inside your room. You are forced to eat out.

2023-12-07 via Nuitee