Executive Inn & Suites Near Lackland AFB

Hotels
7 (153 reviews)
2435 Pinn Road , San Antonio , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Peaceful stay
Cons:
Deposit issues
Cleanliness concerns

Categories

Cleanliness
5.14
Guests reported issues with cleanliness, including pest concerns.
Service
7.61
Service was appreciated but some complaints about staff interaction were noted.
Location
8.15
Location received favorable remarks for being close to stores and restaurants.
Room Quality
6.6
Room quality was mixed; some guests found them too small and others had issues with cleanliness.
Amenities
6.63
Amenities like the broken ice machine negatively impacted guest experience.
Value for Money
7.59
Some guests felt it was a good value given the price, though concerns about deposits were raised.
Food and Beverage
7.14
No specific comments; considered standard quality for this hotel tier.
Overall Experience
7.11
Overall experience was satisfactory but mixed with several notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:43

Property Description

Convenient Location
Modern Amenities
Exceptional Service

Experience comfort and convenience at Executive Inn & Suites Lackland AFB in San Antonio. Conveniently located near top attractions, this 3-star hotel offers modern amenities such as free WiFi and room service. The exceptional service provided by our 24-hour front desk staff ensures a memorable stay. Book now and make the most of your visit to San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 153 reviews
Cleanliness: 5.14
Service: 7.61
Location: 8.15
Room Quality: 6.6
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 7.11
A
Angels • couple • us
4
It was okay
Pros:

No breakfest and I was charged 50 dollars for a security deposit and only got 30 dollars back because of a small stain on the sheets and I checked out at 3pm and could not get a partial refund

Cons:

Location

2026-02-08 • via Nuitee
S
salazar • couple • us
7
2026-02-08 • via Nuitee
D
Davis • extended_group • us
10
2026-01-19 • via Nuitee
D
Davis • solo_traveller • us
9
Good
Pros:

Good

Cons:

Clean room everyday

2026-01-19 • via Nuitee
H
Hector • solo_traveller • us
4
I'll stay downtown next time for an extra $50
Pros:

Nothing

Cons:

No ice machine ( broken) but thanks to the girl upfront I got ice one time then I had to go buy a bag next door at the gas station .

2026-01-19 • via Nuitee
C
Casillas • couple • us
3
Pros:

The guy that worked there had better services then the girl

Cons:

That the girl from the front desk was rude they couldn't change our the towels or sheets

2025-12-14 • via Nuitee
M
melek626 • solo_traveller • us
3
2025-12-03 • via Nuitee
G
Gallegos • couple • us
1
2025-11-19 • via Nuitee
U
Ulises • couple • us
4
Cons:

I never got my deposit back, even everything on the room was in good condition

2025-11-17 • via Nuitee
N
norma • couple • us
10
2025-11-11 • via Nuitee
D
Danypp77 • couple • it
3
Pros:

Habitacion con peste a de todo , precio muy alto y muy lejos de todo

Cons:

Todo

2025-10-10 • via Nuitee
F
Fuentes • couple • us
10
2025-10-02 • via Nuitee
E
EVARISTE LEZAMA • couple • us
8
2025-09-20 • via Nuitee
H
Hany • couple • us
8
Recommended
Pros:

Good location, clean, and excelent value for the price.

Cons:

The rooms are quite small, and check-in was slightly delayed as staff were away for a few minutes.

2025-09-08 • via Nuitee
N
norma • couple • us
10
2025-09-01 • via Nuitee
N
norma • couple • us
10
2025-09-01 • via Nuitee
T
Tomas • couple • us
10
Nice and cozy great location and friendly staff
Pros:

The rooms were nice

Cons:

Love it

2025-08-17 • via Nuitee
N
norma • couple • us
10
2025-08-10 • via Nuitee
V
victoria • couple • us
10
2025-08-08 • via Nuitee
M
Marla • solo_traveller • us
6
Pros:

I like that there are smoking rooms available. I like that It was quiet and peaceful. I like it's close to several stores and restaurants.

Cons:

I did not like having to pay a $100 deposit, to find myself at risk of taking roaches home with me. Roaches spread faster than stds. Things clearly haven't been updated recently enough to warrant such a high deposit.

2025-07-28 • via Nuitee