Palan Ski & Convention Resort Hotel

Hotels
8.7 (51 reviews)
Palandoken , Erzurum , tr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Supportive staff
Variety in breakfast
Cons:
Room cleanliness issues
Outdated room quality
Spa fee for amenities

Categories

Cleanliness
7.44
There was a complaint about smoke in the room which negatively affected the overall cleanliness perception.
Service
9.41
General sentiment indicates a supportive staff and helpful service, especially noted in positive reviews.
Location
9.45
Multiple reviews highlighted the good location, providing access to amenities and a scenic view.
Room Quality
7.9
Some reviews indicated that rooms are outdated and do not meet 5-star expectations.
Amenities
8.43
Amenities like the spa and breakfast were praised, though the cost for spa use was a downside.
Value for Money
8.89
The pricing was generally seen as reasonable for the provided services, though some felt improvements are needed.
Food and Beverage
8.94
The breakfast received positive mentions with variety, while some food quality concerns were noted.
Overall Experience
9.11
Overall experiences were largely positive, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Luxurious Amenities
Palan Ski & Convention Resort Hotel boasts a fitness centre, indoor pool, and sauna for guests to unwind and relax during their stay.

Gourmet Dining
Enjoy delicious meals at the on-site restaurant and start your day right with a buffet or continental breakfast offered daily.

Spa & Ski Facilities
Indulge in pampering treatments at the in-house spa and wellness centre, or hit the slopes with convenient ski equipment hire. Experience the ultimate blend of comfort and adventure at our 4-star resort.

Book now and elevate your Erzurum getaway at Palan Ski & Convention Resort Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for 50% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 51 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.11
V
Vitali • couple • by
7
Это не 5 звёзд, но для ночлега хороший вариант
Pros:

Хорошее расположение. Тихое и спокойное место, небольшое количество людей. Достаточно разнообразный и вкусный завтрак. Доступная цена

Cons:

В номере не было чашек, а также чая и кофе. По запросу принесли пакетики чая, кофе, но не кружки, а картонные стаканы – не уровень пятизвёздочного отеля.
Номера в целом не соответствуют уровню отеля и требуют обновления.
Не хватало внимания со стороны персонала.

2025-11-03 • via Nuitee
V
Valerii • couple • ru
10
Pros:

Шикарный отель, отличный персонал и вид из окна. Завтрак идеальный!

2025-10-28 • via Nuitee
Юрий • solo_traveller • ru
10
Cons:

В номере накурено.

2025-10-22 • via Nuitee
Z
zotin • solo_traveller • ru
10
Pros:

Отличное расположение гостиницы, большая парковка для автомобиля. Есть спа центр, который входит в стоимость номера. Утром с 7.00 отличный, сытный завтрак по системе шведский стол с большим выбором блюд.
Хотелось бы отметить кухню на лобби баре, плскольку я приехал ночью для меня приготовили ужин по меню. Блюда огромные и вкусные. За салат цезарь и шашлык из баранины с гарниром я заплатил 600 лир! Спасибо большое за приятный и тихий отдых.

2025-10-22 • via Nuitee
A
Ali • couple • fr
9
İyiydi
Pros:

Manzarayı

Cons:

Kahvaltı

2025-10-15 • via Nuitee
A
ahmed • couple • ae
10
2025-10-15 • via Nuitee
S
Sayed Ab Reshad • family_with_children • us
10
Nice, luxurious, and comfortable
Pros:

Luxurious and comfortable stay with a clean, beautiful suite and very supportive staff. Conveniently located near the city center. Only downside: the spa/sauna charges $6–$7 for a swim shirt. Otherwise, everything was perfect!

2025-10-04 • via Nuitee
P
Pahlavani • family_with_children • iq
9
2025-09-29 • via Nuitee
S
Siegmund • solo_traveller • at
9
Pros:

Absolute Ruhelage, allerdings nur mit eigenem Fahrzeug zu empfehlen. Großes Zimmer. Abendbuffet war in Ordnung, preislich günstig

Cons:

-

2025-09-21 • via Nuitee
K
Kovan • extended_group • iq
9
2025-09-02 • via Nuitee
O
oleg • couple • ru
9
2025-08-31 • via Nuitee
R
Rabia • couple • de
10
Pros:

Frühstück war sehr lecker, Personal stets hilfsbereit und die Aussicht ein Traum. Preis Leistung hat auch gestimmt. Alles in allem ein super Hotel, in das ich immer gerne wieder gehen würde 😃

2025-08-31 • via Nuitee
T
Tacettin • couple • tr
5
2025-08-17 • via Nuitee
A
Aubida • family_with_children • iq
9
Pros:

Hotel Location, landscape, nature, very friendly staff including the staff of reception.

Cons:

None

2025-08-15 • via Nuitee
Марат Ф • couple • ru
10
2025-08-13 • via Nuitee
M
Muaz • couple • tr
10
2025-08-10 • via Nuitee
D
David • solo_traveller • us
3
Nice facilities, but air condition is too weak to cool the room. Unpleasant sleeping.
Pros:

Clean, good beeakfast.

Cons:

Air conditioning was not strong enough to cool the room. Horrible heat in the room to sleep.

2025-08-07 • via Nuitee
M
Mustafa • extended_group • iq
8
Stop over at Erzurum
Pros:

Calm, location and breakfast

Cons:

Room size for triple

2025-08-04 • via Nuitee
T
Thomas • family_with_children • de
9
Empfehlenswert!
Pros:

Sehr schöne Lage, sehr hilfsbereites Personal. Tolle Aussicht vom Zimmer.

Cons:

Auf unserer Seite war die Go-car Rennstrecke, die recht laut sind und bis in die Dunkelheit unterwegs sind.

2025-07-27 • via Nuitee
H
Hayaman • family_with_children • iq
10
2025-07-23 • via Nuitee