FlyZoo Hotel - Alibaba Future Hotel

Hotels
8.8 (13 reviews)
No.8 Building, Le Tao City, No.969 Wenyi West Road, Future Science and Technology City, Yuhang District, China , Hangzhou , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Room upgrade
Friendly staff
Cons:
Voice recognition only works in Chinese

Categories

Cleanliness
8.63
Standard quality for this hotel tier.
Service
9.1
The staff waiting on me was fantastic and very very nice, friendly and gentle.
Location
8.84
Standard quality for this hotel tier.
Room Quality
9.09
We got a room upgrade and really like the room overall.
Amenities
8.62
Good amenities.
Value for Money
8.58
Standard quality for this hotel tier.
Food and Beverage
8.63
Standard quality for this hotel tier.
Overall Experience
8.9
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:53

Property Description

Luxurious Accommodation: Experience comfort and style in our well-appointed rooms with modern amenities including air conditioning and flat-screen TVs.

Convenient Services: Enjoy the convenience of room service, a 24-hour front desk, and free WiFi throughout the hotel for a hassle-free stay.

Great Location: Explore nearby attractions such as Xixi Wetland and Lingyin Temple, and easily access transportation hubs like Hangzhou East Railway Station.

Experience comfort and convenience at FlyZoo Hotel - Alibaba Future Hotel. Book now for an unforgettable stay in Hangzhou.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 233 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 8 per day.

Location

Guest Reviews

8.8
Based on 13 reviews
Cleanliness: 8.63
Service: 9.1
Location: 8.84
Room Quality: 9.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.9
A
Antonio • extended_group • pt
10
Splendid.
Pros:

Technology, room and bed and pillow comfort.

Cons:

Breakfast could be better. More fruits and sweets.

2025-12-29 • via Nuitee
B
BiC • family_with_children • ch
8
Pros:

reibungsloser Ablauf perfekt

Cons:

na ja für Ausländer leider kein automatisch check-in möglich

2025-12-23 • via Nuitee
C
catalina • couple • be
7
Pros:

We got a room upgrade and really like the room overall. Good amenities.

Cons:

The voice recognition only works in Chinese. The use of technology is great but not so new anymore...

2025-11-17 • via Nuitee
S
Scolaro • solo_traveller • it
10
Pros:

The stuff waiting on me was fantastic and very very nice, friendly and gentle

2025-10-28 • via Nuitee
P
Pearl • review category business travellers • gh
8
Very good
2025-05-05 • via Nuitee
C
Carmela • family with young children • ph
10
Exceptional
2025-02-26 • via Nuitee
V
Vincent • review category business travellers • sg
9
Basically is still a very pleasant stay for my past 5 days.
Pros:

Breakfast is good and hotel location is near to my meeting place.

Cons:

The traffic to other scenic areas is too jam.

2024-12-03 • via Nuitee
N
Niclas • review category business travellers • de
9
Very futuristic
Pros:

Cool rooms, phantastic breakfast!!!

Cons:

Little English speaking capabilities; getting the invoice was a challenge.

2024-07-29 • via Nuitee
L
Lina • family with young children • id
9
Superb
Pros:

My daughter is so impress with the AI voice command in the room.

2024-01-21 • via Nuitee
A
Anna • review category business travellers • uz
9
Superb
Pros:

The place is located near Alibaba campus which was very convenient for us. Everything was nice, the breakfast was great and the staff was friendly. Thank you!

2023-11-21 • via Nuitee
B
Bimal • review category business travellers • np
8
Very good
2023-10-26 • via Nuitee
L
Leng • young couple • sg
8
Very comfortable stay, apart from the location being further out from city.
Pros:

Love that the hotel is very high tech & clean and the breakfast spread is great.

Cons:

The location - it takes about 30 mins to an hour to get to city. Maybe hotel can consider city tour packages or transport to several tourist attractions.

2023-09-24 • via Nuitee
L
Leng • review category business travellers • sg
9
Superb
Pros:

The room is big & clean

Cons:

The location is far

2023-09-16 • via Nuitee