Sheraton San Jose Hotel, Costa Rica

Hotels
•
GHL Hoteles
8.8 (1168 reviews)
Route 27 350 mts West Multiplaza , San José , cr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Good food
Friendly staff
Convenient location
Clean rooms
Cons:
Inconsistent service
Overpriced
Poor service at times
Limited amenities

Categories

Cleanliness
8.44
General sentiment about room cleanliness is positive, although there was criticism regarding service issues.
Service
8.91
Mixed reviews on service; some found it excellent, while others mentioned rudeness.
Location
9.45
Location received positive feedback for being upscale and near amenities.
Room Quality
8.4
Rooms were described as clean but some issues noted, such as not receiving the booked room type.
Amenities
8.93
Facilities received good feedback, although certain amenities were unavailable.
Value for Money
8.39
Some reviews felt the hotel was overpriced given the mixed service.
Food and Beverage
9.44
Food received high praise in many reviews.
Overall Experience
8.41
Overall experience is generally positive despite some significant criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:46

Property Description

Luxurious Amenities

This modern hotel near Costa Rica’s capital of San Jose boasts a casino, free Wi-Fi, and a 24-hour fitness centre. Guests can unwind in the outdoor swimming pool or dine at the on-site restaurants and bars.

Comfortable Accommodations

Each air-conditioned room at Sheraton San Jose Hotel, Costa Rica features modern décor, a flat-screen TV, and a private bathroom with free toiletries. Guests can also enjoy a safety-deposit box and a comfortable seating area.

Convenient Location

Located just a 5-minute walk from the Meridiano Corporate Centre, this hotel offers easy access to a major shopping centre and is only 20 km away from Juan Santamaria International Airport. Book your stay at Sheraton San Jose Hotel, Costa Rica for a perfect blend of luxury and convenience.

Important information:

You must show a valid photo ID upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1168 reviews
Cleanliness: 8.44
Service: 8.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.41
S
Samer • couple • fr
9
Pros:

Au restaurant de petit déjeuner j'ai apprécié Bernardo at Jacslyn.
Au restaurant au Loby j'ai apprécié Georges.
Les femmes de chambre Keyliny et Lucia

2026-04-04 • via Nuitee
J
Jose Marco • extended_group • pa
9
2026-03-31 • via Nuitee
J
julieta • solo_traveller • ar
9
2026-03-29 • via Nuitee
G
Garro • couple • cr
10
2026-03-29 • via Nuitee
O
Osso • extended_group • ar
8
Esta bien
Pros:

El baño

Cons:

Las opciones de restaurant

2026-03-27 • via Nuitee
Y
Yamileth • extended_group • cr
10
2026-03-23 • via Nuitee
G
Gerald • couple • cr
10
2026-03-21 • via Nuitee
G
Guerrero • couple • cr
8
2026-03-20 • via Nuitee
G
Gerardo • couple • ar
8
Pros:

Buena atención del personal

2026-03-17 • via Nuitee
Y
Yaniv • extended_group • il
10
Pros:

הכל

Cons:

כלום

2026-03-10 • via Nuitee
A
Alfaro • couple • cr
2
Pros:

La.comida

Cons:

La persona q nos atendió en el frontera altanera, prepotente, carente de atención. Me cobró mal la estadía.. aún estoy pendiente me resuelvan. Otras personas trataron de resarcir la situación. Dándonos otros servicios.. se agradece pero no volveré

2026-03-08 • via Nuitee
V
Veronika • couple • cz
8
Pros:

Super snídaně a milý personál 🙂

2026-03-08 • via Nuitee
E
Edgar • family_with_children • cr
7
2026-03-08 • via Nuitee
E
ELISE • family_with_children • fr
7
Pas bon rapport qualité prix
Pros:

La taille et le confort des lits

Cons:

La douche : seulement brûlante ou froide
Ils ne nous ont près mis des chambres côte à côte avec nos enfants
Le resto : correct mais hyper cher
Piscine toute petite et située au resto

2026-03-06 • via Nuitee
C
Christian • family_with_children • de
8
nach Ankunft am Flughafen gut zum Start in den Urlaub in Costa Rica
Pros:

neueste Ausstattung, Lage direkt an Einkaufsmall, sehr ruhig, schönes Rooftop-Restaurant mit gutem Frühstück

Cons:

Parksituation schwierig, Hotelparkhaus ausgebucht

2026-03-04 • via Nuitee
C
Carolina • couple • cr
10
Pros:

La comida estuvo deliciosa y el hotel muy cómodo y limpio

2026-03-02 • via Nuitee
S
Suleidy • couple • ni
10
2026-03-01 • via Nuitee
S
sabri • family_with_children • tn
3
Pros:

Lit confortable

Cons:

Accueil et check-in désagréable
Pareil pour le checkout
Le club ( payé en sus ) fermé le lendemain

2026-02-27 • via Nuitee
J
José Henrique • couple • br
10
Pros:

The staff. The Club Lounge. The pool.

Cons:

The location far from downtown.

2026-02-26 • via Nuitee
L
Linda • couple • us
10
2026-02-25 • via Nuitee