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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Lockers
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Electric vehicle charging station
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Central Location with Stunning City Views:
Experience the vibrant city of Haikou from the comfort of your room, with breathtaking views of the bustling metropolis.
Modern Amenities for Comfort:
Relax in style with air-conditioned rooms, TV with cable channels, and free WiFi. Make use of the fitness center and enjoy hassle-free room service during your stay.
Convenient Services for Guests:
Benefit from a 24-hour front desk, business center, and ironing service. Start your day right with a delicious buffet breakfast before exploring the nearby attractions.
To enjoy these luxurious amenities and explore Haikou, book your stay at Echarm Hotel today!
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.
A deposit may be required at the property.
Location
Guest Reviews
I travelled with my son. We had separate rooms next to each other.
We do not speak Chinese, so communication was sometimes difficult. One member of staff always had a translator ready to help us. Whenever we had a question about the hotel, the local area, or places to visit, he was always happy to help.
We had problems with our phones, and he helped us with phone chargers. The zip on one of our suitcases broke, and he helped us order new suitcases. Nothing was too much trouble for him.
He always went above and beyond to help us. His customer service was outstanding. 5 start service !
I travelled to many different places in China, and no other hotel matched the level of customer service that he provided.
He is a great asset to the hotel. Thank you for making our stay so enjoyable.
I loved every thing,
Everything about this hotel was very good...
Breakfast was surprisingly good, mainly Asian food, but good. They did have a continental breakfast available, but during my stay, no one had it.
Laundry room was a big plus.
Staff were helpful.
Location was good for me and close to everything I needed e.g supermarket, bus stops, good local food etc.
Although not permitted on the premises people clearly smoked. Despite asking for a non smoking room the smell of smoke in the room was very obvious. I would have given this hotel a score of 10 if it was not for the smoke. It was very unpleasant. Alas I am only willing to give a 5.
Finally, I hope the hotel doesn't think I'm being spiteful. I only say this in the hope the hotel addresses the smoking issue. If it was not for this of it would have been a good hotel.
Staff was nice
Breakfast was poor
Nothing no people no air con no fridge in the room not much guests so no aircon
Breakfast the worst ever and seriously a condom machine in the room
Everything
Отель не в самом центре Хайкоу, мы использовали для отдыха во время длинной стыковки при перелёте, в номерах курят, соответственно запах, учитывайте при бронировании, завтрак нормальный можно и нудл суп заказать а так мини шведский стол, для коротких остановок рекомендую!
Дверь душевой туалета (она единая) заедает, девушке открыть-закрыть будет сложно, возможно локальные проблемы конкретного номера
Breakfast was ok
It disappointed me about change of name that I wasn’t informed prior to my arrival. It has caused disruption and being stressful.
I had to wait for a longest time on the receptionist as they are having issue with the machine.
And the staff did raise her voice when i don’t understand her.
Please impove it, write it down if you are not comfortable to speak in english.
I requested the staff to help bring my luggage to my room and was ignored 🤣
Friendliness of the staff
Lack of use of the TV
Nothing.
Misleading check in information. Got tricked into booking due to misleading check in and out time. Would not have needed to book this hotel if check in and out time was correctly stated.
В целом, отель хороший, там достаточно свежий ремонт, удобная кровать и подушки, но стоит какой-то непонятный неприятный запах. Если нужно переночевать одну ночь, то вполне прилично
В комнате неприятный запах, при этом в коридоре его нет
It’s was cheep
Funny noises in room spoke to staff nothing changed only stayed 2 nights wouldn’t go back
Hotel feels relatively new, it's well designed, clean and comfortable. Staff are friendly and helpful. Breakfast is good too.
Would be nice to have a fridge.
NA
The breakfast not so good.
The breakfast staff need to improve for communication with people.
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