Hyatt Place Washington D.C./National Mall

Hotels
•
Hyatt Place
8.2 (1798 reviews)
400 E Street SW , Washington , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Delicious breakfast
Cons:
High parking fees
Non-functioning toilet facilities

Categories

Cleanliness
7.89
While many reviews praised the cleanliness, one mentioned a non-functioning toilet, affecting the overall sentiment.
Service
8.56
Multiple reviews highlighted the friendly and helpful staff, especially during checkout.
Location
8.9
Excellent location near major monuments and public transport, as reiterated in several reviews.
Room Quality
8.35
Rooms described as spacious and clean, with good facilities mentioned.
Amenities
8.08
Amenities were generally good, but some comments noted high charges for parking.
Value for Money
7.34
Guests expressed concerns regarding parking fees and dining costs relative to value.
Food and Beverage
8.39
Breakfast was praised as delicious and diverse, enhancing the overall stay experience.
Overall Experience
8.06
Despite a few issues, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:42

Property Description

Prime Location near National Mall
Experience the convenience and luxury of Hyatt Place Washington D.C./National Mall, just a short walk from the iconic National Mall.

Modern Amenities and Services
Enjoy free WiFi, a seasonal outdoor pool, rooftop bar, and 24-hour fitness centre during your stay. Indulge in around-the-clock room service and relax at the sun terrace.

Comfortable Rooms and Business Facilities
Unwind in rooms with flat-screen TVs, seating areas, and private bathrooms. Take advantage of the 24-hour front desk, on-site shops, and 3500 square feet of meeting space for your business needs.

Book now for a memorable stay in Washington D.C. at Hyatt Place!

Important information:

We have an incidental hold of $70 per night per room reserved that will be authorized at check in. Any un-used funds will be digitally released back to the cardholder within 5-7 business days.

Please note the breakfast buffet is only available for guests who book the breakfast included rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 1, 2025 until Fri, May 29, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 64.90 per day.

Location

Guest Reviews

8.2
Based on 1798 reviews
Cleanliness: 7.89
Service: 8.56
Location: 8.9
Room Quality: 8.35
Amenities: 8.08
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.06
B
Brianna • family_with_children • us
10
Pros:

Breakfast was delicious! . great location

Cons:

The sofa bed was not that comfortable

2026-03-21 • via Nuitee
E
Elizabeth • family_with_children • us
9
Great Value and Great Location
Pros:

Great location! Excellent breakfast, although we weren't a fan of the scrambled eggs. The eggs were diced into such tiny pieces, it was hard to eat. Value was great.

Cons:

We had a few minor things wrong with our room, but nothing to switch rooms for. The bathroom door didn't lock, the mirror backing was peeling, and the sofa sleeper was not great. The front counter seemed short staffed at times, with only one person to check people in and run the food counter. We walked away a couple of times. One time there was a line and we were there first waiting and the staffer who finally came out to run the food counter didn't ask who was there first and a rude man barged in front.

2026-03-21 • via Nuitee
V
Victoria • solo_traveller • us
8
I enjoyed the stay
Pros:

Breakfast was okay.

Cons:

I could’ve stayed longer in my room. I reached the hotel after 6pm.

2026-03-19 • via Nuitee
D
Daniel • family_with_children • es
9
2026-03-16 • via Nuitee
V
Vytautas • couple • lt
10
Pros:

Viskas OK

2026-03-16 • via Nuitee
C
Carlisha • couple • us
9
2026-03-13 • via Nuitee
J
JUAN DAVID • family_with_children • co
10
2026-03-08 • via Nuitee
M
Maria Belen • family_with_children • ar
7
Pros:

La ubicación.

Cons:

Tiene una carta muy limitada.
Tuvimos un problema con la calefacción, el primer dia tuvimos que dormir con frío. Al dia siguiente volvimos a pedir solución y cuando llegamos por la noche seguía igual. Tuve que mandar mensaje a la página para que me den la solución. En el.front desk no estuvieron predispuestos a solucionarlo con eficiencia.
Finalmente nos cambiaron de habitación.
El resto que tienen esta bien, un poco limitado. Y el.personal que nos atendió no fue muy amable.
Lo que destacó es la ubicación, la.limpieza.

2026-02-27 • via Nuitee
R
Rafael • extended_group • br
5
2026-02-25 • via Nuitee
S
Sampo • couple • fi
7
2026-02-22 • via Nuitee
K
Karin • couple • de
8
Wir waren alles in allem zufrieden und würden wiederkommen
Pros:

Sie war sauber, das Personal freundlich und das Zimmer sehr großzügig.

Cons:

Das Frühstücksangebot ist für uns ein wenig gewöhnungsbedürftig für ein sonst so komfortables Hotel.

2026-02-22 • via Nuitee
S
Shayne • extended_group • au
8
2026-02-22 • via Nuitee
Владислав • couple • ua
8
Можливо апартаменти було б вигідніше зняти
Pros:

Дуже гарний номер з дуже красивим видом.

Cons:

Не було можливості підняти температуру обігрівання приміщення, тому нам довелося просити поставити додатковий обігрівач та дві додаткові ковдри

2026-02-14 • via Nuitee
L
L • family_with_children • us
1
Cons:

It was cancelled by the hotel close to our arrival time. They did not offer any help finding a new location.

2026-02-13 • via Nuitee
L
Luciano • family_with_children • us
10
Comfortable and well organized, with nice localization
Pros:

It was a very nice experience, the hotel is well maintained and very clean. The hotel localization is very convenient.

2026-02-09 • via Nuitee
A
Azra • extended_group • ba
7
2026-02-08 • via Nuitee
H
Hana • couple • us
8
2026-01-30 • via Nuitee
O
Oscar • family_with_children • br
7
Cons:

O aquecimento do quarto não funcionou

2026-01-30 • via Nuitee
D
Damian • extended_group • cn
8
2026-01-30 • via Nuitee
L
Lech • family_with_children • pl
7
Just ok to stay for a short time
Pros:

Close to the main attractions.

Cons:

Parking

2026-01-25 • via Nuitee