Hyatt Place Washington D.C./National Mall

Hotels
Hyatt Place
8.2 (1851 reviews)
400 E Street SW , Washington , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Delicious breakfast
Cons:
High parking fees
Non-functioning toilet facilities

Categories

Cleanliness
7.89
While many reviews praised the cleanliness, one mentioned a non-functioning toilet, affecting the overall sentiment.
Service
8.56
Multiple reviews highlighted the friendly and helpful staff, especially during checkout.
Location
8.9
Excellent location near major monuments and public transport, as reiterated in several reviews.
Room Quality
8.35
Rooms described as spacious and clean, with good facilities mentioned.
Amenities
8.08
Amenities were generally good, but some comments noted high charges for parking.
Value for Money
7.34
Guests expressed concerns regarding parking fees and dining costs relative to value.
Food and Beverage
8.39
Breakfast was praised as delicious and diverse, enhancing the overall stay experience.
Overall Experience
8.06
Despite a few issues, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:42

Property Description

Prime Location near National Mall
Experience the convenience and luxury of Hyatt Place Washington D.C./National Mall, just a short walk from the iconic National Mall.

Modern Amenities and Services
Enjoy free WiFi, a seasonal outdoor pool, rooftop bar, and 24-hour fitness centre during your stay. Indulge in around-the-clock room service and relax at the sun terrace.

Comfortable Rooms and Business Facilities
Unwind in rooms with flat-screen TVs, seating areas, and private bathrooms. Take advantage of the 24-hour front desk, on-site shops, and 3500 square feet of meeting space for your business needs.

Book now for a memorable stay in Washington D.C. at Hyatt Place!

Important information:

We have an incidental hold of $70 per night per room reserved that will be authorized at check in. Any un-used funds will be digitally released back to the cardholder within 5-7 business days.

Please note the breakfast buffet is only available for guests who book the breakfast included rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1851 reviews
Cleanliness: 7.89
Service: 8.56
Location: 8.9
Room Quality: 8.35
Amenities: 8.08
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.06
G
Gabriele extended_group de
9
2026-09-05 via Nuitee
J
JORDI family_with_children es
8
2026-09-01 via Nuitee
M
Miroshnikov family_with_children il
10
Good hotel
Pros:

Location, clean, staff

2026-09-01 via Nuitee
M
Maria couple gr
10
2026-08-31 via Nuitee
S
Saparbek family_with_children us
10
2026-08-31 via Nuitee
A
Ashleigh family_with_children us
10
2026-08-30 via Nuitee
A
Adrian family_with_children pl
9
2026-08-28 via Nuitee
S
Shimon solo_traveller il
10
Pros:

הכל מלבד המעליות - המון זמן

Cons:

מעליות המון זמן

2026-08-26 via Nuitee
C
Chenavaz solo_traveller fr
8
Pros:

La piscine , bien que très petite et peu profonde , a été vraiment appréciable après une journée de visites .
Le petit déjeuner varié et copieux ,pris dans une salle très confortable .
L'emplacement très bien pour visiter .

Cons:

Les ascenseurs clairement inefficaces pour un tel hôtel ( 1 seul fonctionne sur les 3 présents , ce qui est très problématique pour un hôtel de 12 étages plein ) .
L'impossibilité totale d'ouvrir au moins un tout petit peu la fenêtre pour faire rentrer un peu d'air frais . La moquette au sol ( pas très hygiénique ) .
Nous avions une chambre "familiale " pour 4 ( 2 adultes et 2 ados de 16 et 13 ans ,qui paient en fait comme des adultes ) , mais seulement un vrai lit . L'autre est un canapé convertible dont le matelas est en très mauvais état , seulement 3 coussins en tout , et pas de couette pour le canapé .

2026-08-25 via Nuitee
P
P.A. family_with_children es
3
NO CONFORTABLE
Cons:

EL AIRE ACONDICIONADO DE HABITACION HACIA UN RUIDO HORRIBLE, NOS CAMBIARON DE HABITACION, EL RUIDO DE MAQUINA DE HIELO ESPANTOSO, HOTEL VIEJO Y NO CUIDADO

2026-08-24 via Nuitee
R
ROBBIN family_with_children us
10
Great
Pros:

Breakfast was amazing

Cons:

Having to use the card for elevator

2026-08-24 via Nuitee
O
Omer family_with_children il
8
2026-08-23 via Nuitee
S
Seunghee family_with_children kr
9
2026-08-23 via Nuitee
O
Omer couple il
8
Pros:

The location was great

Cons:

Waiting too much time for the elevators.

2026-08-23 via Nuitee
J
Jennifer family_with_children us
7
2026-08-22 via Nuitee
A
Alona family_with_children de
8
2026-08-22 via Nuitee
R
Rhonda solo_traveller us
5
Cons:

There weren’t a lot of options for meals nearby. Continental breakfast was not good, hardly edible.

2026-08-21 via Nuitee
K
Keather family_with_children us
10
2026-08-20 via Nuitee
D
Donald couple us
9
Pros:

roof top bar was terrific breakfast was better than expected

Cons:

more luggage carts needed everyone seeming to be checking in at the same time

2026-08-19 via Nuitee
M
Marta solo_traveller es
3
Pros:

Cerca de museos

Cons:

Ruidoso el aire acondicionado muy ruidoso la máquina de hielo muy ruidosa

2026-08-19 via Nuitee