Hyatt Place Washington D.C./National Mall

Hotels
•
Hyatt Place
8.2 (1851 reviews)
400 E Street SW , Washington , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Delicious breakfast
Cons:
High parking fees
Non-functioning toilet facilities

Categories

Cleanliness
7.89
While many reviews praised the cleanliness, one mentioned a non-functioning toilet, affecting the overall sentiment.
Service
8.56
Multiple reviews highlighted the friendly and helpful staff, especially during checkout.
Location
8.9
Excellent location near major monuments and public transport, as reiterated in several reviews.
Room Quality
8.35
Rooms described as spacious and clean, with good facilities mentioned.
Amenities
8.08
Amenities were generally good, but some comments noted high charges for parking.
Value for Money
7.34
Guests expressed concerns regarding parking fees and dining costs relative to value.
Food and Beverage
8.39
Breakfast was praised as delicious and diverse, enhancing the overall stay experience.
Overall Experience
8.06
Despite a few issues, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:42

Property Description

Prime Location near National Mall
Experience the convenience and luxury of Hyatt Place Washington D.C./National Mall, just a short walk from the iconic National Mall.

Modern Amenities and Services
Enjoy free WiFi, a seasonal outdoor pool, rooftop bar, and 24-hour fitness centre during your stay. Indulge in around-the-clock room service and relax at the sun terrace.

Comfortable Rooms and Business Facilities
Unwind in rooms with flat-screen TVs, seating areas, and private bathrooms. Take advantage of the 24-hour front desk, on-site shops, and 3500 square feet of meeting space for your business needs.

Book now for a memorable stay in Washington D.C. at Hyatt Place!

Important information:

We have an incidental hold of $70 per night per room reserved that will be authorized at check in. Any un-used funds will be digitally released back to the cardholder within 5-7 business days.

Please note the breakfast buffet is only available for guests who book the breakfast included rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1851 reviews
Cleanliness: 7.89
Service: 8.56
Location: 8.9
Room Quality: 8.35
Amenities: 8.08
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.06
M
Maris • extended_group • lv
9
Great location! You can easily explore all of Washington’s city center on foot. Nice rooms, clean accommodation, and del
Pros:

Great location! You can easily explore all of Washington’s city center on foot. Nice rooms, clean accommodation, and delicious breakfast. Highly recommended!

Cons:

I loved everything! Everything was great. Highly recommended!

2026-11-05 • via Nuitee
H
Heather • family_with_children • us
10
We had a wonderful time!
Pros:

Every single employee was friendly and helpful. Alberto was exceptional at welcoming us and meeting our needs. The hotel was in an excellent location, walking distance to all the spots we were going. Very clean, comfortable bed, great view from room and a great breakfast. We will definitely be back!

2026-11-03 • via Nuitee
R
Rajat • family_with_children • us
8
2026-11-02 • via Nuitee
G
Gregory • couple • us
10
Comforatable
Pros:

Very clean. Professional staff.

2026-11-01 • via Nuitee
V
Vadym • family_with_children • us
10
Pros:

Super

2026-10-31 • via Nuitee
T
Tamas • family_with_children • hu
10
2026-10-31 • via Nuitee
G
Graig • family_with_children • us
5
Pros:

The staff at the breakfast was very nice and welcoming. The location was great and walkable to a lot of the sites in the area. The metro stop is also very close making it an easy spot to make home base.

Cons:

Being in town for a marathon we were on a tight schedule where we needed to check in and get to the location where I needed to pick up my bib and packet info for the race before it closed. We checked in and were given the keys and when we got to the room they were still cleaning it, we waited until they finished for nearly 15 minutes and entered the room to find only one queen bed when we had booked a room with 2 queen beds. Upon discussion with the front desk they discovered they had given us the wrong room and did correct the issue at that point in time. In the correct room now the next morning I went to take a shower and found black mold covering the bottom of the shower curtain which I did video and photo document. When I brought it up to the front desk they said they would take care of it but offered nothing to try to make up for the issues we had dealt with up to that time.

2026-10-30 • via Nuitee
K
Kathryn • solo_traveller • us
5
Pros:

Location

Cons:

Run down, bad breakfast

2026-10-25 • via Nuitee
A
Alarcón Yampey • family_with_children • py
10
Una gran opcion de hospedaje en DC
Pros:

ubicacion

Cons:

desayuno podria ser mas completo

2026-10-24 • via Nuitee
M
Merrell • solo_traveller • us
9
Close to everything in DC
Pros:

Staff were friendly and complimentary breakfast was great

2026-10-23 • via Nuitee
L
Lim • extended_group • us
10
Pros:

Clean and comfortable

Cons:

Nice location

2026-10-22 • via Nuitee
S
STEPHANIE, CLAUDE • family_with_children • ma
5
Oui et non
Pros:

L'emplacement près des musées (10-20 minutes à pieds) est top. L'hôtel est dans son ensemble bien équipé. Le petit déjeuner est très correct.

Cons:

La chambre n'avait pas été nettoyée correctement lors de notre checkin. Nous avons trouvé un paire de baskets oubliées sous le lavabo et les tiroirs etaient plein de poussiere. Lorsque nous avons ouvert le canapé lit, il y avait plein de 'particules' rouges sachant qu'il n'y a rien rouge dans la chambre. J'ai donc dû secouer tous les dtapsbet refaire le lit.Pour finir, le drap house de mon lit etait déchiré à la tête sous le coussin, la personne ayant fait le lit aurait dû le changer. Je regrette de n'avoir pas pris de photos.

2026-10-20 • via Nuitee
G
Gueorgui • solo_traveller • bg
8
Average
Pros:

Good

Cons:

The unpleasant smell in the inside of the wardrobe.
The heating.

2026-10-20 • via Nuitee
W
William • family_with_children • us
8
2026-10-18 • via Nuitee
T
Tony • solo_traveller • us
9
Cons:

The food was very limited

2026-10-18 • via Nuitee
M
Mark • couple • us
9
We spent four nights there and were basically very satisfied. Staff were friendly and very helpful and our room was clea
Pros:

Good location. Housekeeping did a wonderful job keeping us supplied with fresh towels, coffee, cups and glasses, dumping the trash and making the bed every day.

Cons:

Very little really. We wished for free hot coffee and hot water in the lobby, a microwave in our room and to have the breakfast a little fresher and warmer.

2026-10-18 • via Nuitee
S
Shanita • extended_group • us
8
Overall great stay.
Pros:

Room was spacious and clean

Cons:

Elevator was out of service and slow had to take the stairs a lot.

2026-10-17 • via Nuitee
A
Alok • family_with_children • us
1
Not worth staying at Hyatt Place Washington DC national mall
Pros:

Only location was nice

Cons:

Bathroom door was broken and lock was not working.. and overall not worth the money

2026-10-16 • via Nuitee
W
Wendy • couple • us
9
2026-10-15 • via Nuitee
B
Burkhard • couple • de
10
Sehr gute Lage zu den Sehenswürdigkeiten
Pros:

Die Lage, die kurzen Wege zu den Sehenswürdigkeiten, das sehr freundliche, hilfsbereite Personal

Cons:

Frühstücksraum sehr voll, die Auswahl hätte besser sein können, die Klimaanlage zu kalt im Hotel

2026-10-14 • via Nuitee