The BoTree London, Curio Collection by Hilton

Hotels
Curio Collection by Hilton
9.1 (1500 reviews)
30 Marylebone Lane , London , gb

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Beautiful rooms
Good amenities
Cons:
Service issues
Cleanliness concerns
Value for money

Categories

Cleanliness
7.93
Some reviews noted issues with cleanliness, especially regarding smells in the room.
Service
9.9
Most reviews praised the attentiveness and helpfulness of the staff.
Location
9.44
The location was frequently highlighted as excellent and convenient.
Room Quality
8.89
Rooms were described as beautiful and stylish, but there were some issues with expectations.
Amenities
9.42
Guests appreciated the amenities offered, including the minibar and room service.
Value for Money
8.38
Concerns were raised about the value relative to the price paid, particularly regarding service issues.
Food and Beverage
9.43
Food quality and the extensive menu were well-received in multiple reviews.
Overall Experience
9.4
Overall positive sentiment with some caveats, noted as a great holiday by one reviewer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:55

Property Description

Luxurious Amenities
Indulge in our on-site fitness centre, restaurant, and bar. Take in the stunning views from our terrace.

Convenient Services
Enjoy complimentary WiFi, room service, and round-the-clock assistance from our friendly front desk staff.

Prime Location
Explore famous attractions like Oxford Street and Madame Tussauds, all just a stone's throw away from our hotel.

Plan your stay at The BoTree - Preferred Hotels and Resorts for a luxurious and convenient experience in the heart of London!

Important information:

Rates are subject to a discretionary 5% Accommodations service charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 1500 reviews
Cleanliness: 7.93
Service: 9.9
Location: 9.44
Room Quality: 8.89
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 9.4
L
Lenie couple be
9
Betaalbare luxe in hartje Londen.
Pros:

Heel mooi hotel, goed ontbijt. Alleen werd ons gevraagd bij het uitchecken of we nog een tip wilden geven voor het personeel.Dit vonden we naar Europese normen ongebruikelijk.

2026-02-13 via Nuitee
G
Ghada couple kw
1
Pros:

Location only

Cons:

- the staff are untrained
- they forgot to clean the room for 24 hours and my stay only for 3 nights mentioned that the turn over is not enough and miss communication happened between the staff
- very expensive for such services provided
- their employees obviously in harry they knocking doors ( with do not disturb sign) at 10:30 a.m to ask when you will check out despite of their policy the check out at 12 pm.
- unfortunately they rounded my vacation for their unprofessional behaviors.

2026-02-12 via Nuitee
B
Bensu couple tr
6
2026-02-12 via Nuitee
P
Peter couple dk
6
2026-02-11 via Nuitee
F
Fadipe solo_traveller ng
9
2026-02-09 via Nuitee
S
Sharon couple il
10
2026-02-09 via Nuitee
M
Martine extended_group no
7
Et hotell med god beliggenhet og hyggelig personale, men denne gangen ble opplevelsen noe mer skuffende enn tidligere op
Pros:

God frokost, veldig bra beliggenhet og hyggelig og imøtekommende personale. Veldig fint hotell

Cons:

Laderen på rommet fungerte ikke, og belysningen opplevdes som litt dårlig. Det var også støy fra vasken – dette ble fikset på kvelden, men lyden kom tilbake igjen på morgenen. Jeg hadde på forhånd spurt om mulighet for rom med hyggelig utsikt. Selv om jeg fikk beskjed om at ønsket var notert, ble det likevel skuffende å få et rom med utsikt rett mot andre rom på hotellet. Vi var også to personer og hadde etterspurt tote bag, men denne var ikke tilgjengelig.

2026-01-29 via Nuitee
A
alessandro solo_traveller ch
10
Amazing Stay
Pros:

it was very long time i did not have a very pleasant stay in London like at BooTree

Cons:

nothing

2026-01-28 via Nuitee
N
Nicolas extended_group fr
10
Super hôtel
Pros:

Un hôtel flambant neuf, à la fois techno et design tout en restant chaleureux. Super emplacement

Cons:

En mineur : dans la salle des petits déjeuners, 2 musiques différentes jouent en même temps. C'est dissonant.

2026-01-28 via Nuitee
S
shamma couple qa
7
اجمل ما في الفندق الموقع فقط
Pros:

الموقع

2026-01-27 via Nuitee
U
Um.Jaber family_with_children qa
10
Exceeded expectations
Pros:

The hotel is beautiful in every way: location, cleanliness, and staff, room, although I disapproved of the fact that the entrance to the room leads first to the dressing room and bathroom, then to the bed, it doesn't matter as it's a nice thing to do, Breakfast is small and somewhat varied, but it serves its purpose.

Cons:

Bathroom without a bidet

2026-01-27 via Nuitee
Y
Yannis couple gb
10
2026-01-26 via Nuitee
I
Ioannis Michalaki couple cy
10
One of the best stays Ever
Pros:

Amazing Breakfast , all personnel was so friendly and they were serving us all the time.

2026-01-26 via Nuitee
H
Hussain couple kw
9
عجيب الفندق وراح اكرر السكن فيه مستقبلاً إن شاء الله
2026-01-21 via Nuitee
G
Ghazi couple kw
10
It was a great holiday
Pros:

Fantastic hotel with exceptional staff.
Reception staff are amazing, they are welcoming. I like room service, and how clean they are, high speed Internet
Room size fair enough, bed, pillows so comfortable. Bathroom big enough.
The BoTree location is great. Everything is near
Highly Recommended, and for sure I will come back again

Cons:

Nothing

2026-01-20 via Nuitee
O
OMAIR SAEED ALKETBI couple ae
10
جميله
Pros:

الامان والنظافه و الهدوء

Cons:

الاطلاله

2026-01-19 via Nuitee
S
sudtikitpisan extended_group th
7
2026-01-18 via Nuitee
M
Maria solo_traveller es
7
2026-01-17 via Nuitee
M
Maria solo_traveller es
7
I would stay here again.
Pros:

The location is good close to oxford street. Rooms are comfortable and clean.

Cons:

Asking for deposits (100p).
The room rate is high and price is expensive.

2026-01-17 via Nuitee
A
Athanasios solo_traveller gr
8
2026-01-17 via Nuitee