Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Issues with room condition
Wi-Fi problems
Value for money concerns

Categories

Cleanliness
8.89
General cleanliness was acceptable, but some issues were raised with maintenance in the bathrooms.
Service
10
Numerous reviews highlight the helpfulness and friendliness of the staff, particularly Teya and Gina.
Location
9.86
Guests appreciated the central location, being close to popular attractions such as the Trevi Fountain and Spanish Steps.
Room Quality
8.4
Some reviews mentioned issues with room size and condition of furnishings, requiring maintenance.
Amenities
8.85
Various amenities were available, but there were complaints about broken items and sporadic TV and Wi-Fi issues.
Value for Money
8.38
Mixed feelings regarding the price compared to the quality offered, particularly concerning luxury claims.
Food and Beverage
9.34
Food quality was not explicitly mentioned, assumed standard for hotel tier.
Overall Experience
9.89
Overall experience was positive, albeit with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Escape Luxury Suite - CA Domus Collection offers luxurious rooms in the heart of Rome, just steps away from Piazza Barberini. Indulge in the exquisite comfort of our boutique accommodation, complete with free WiFi and a shared lounge.

Luxurious Accommodation: Immerse yourself in elegantly furnished rooms with air conditioning and parquet floors.

Deluxe Amenities: Enjoy a private bathroom with marble floors and a rejuvenating shower with water jets.

Convenient Location: Explore nearby attractions like Piazza di Spagna and enjoy a delicious à la carte breakfast in your room.

Book now to experience the epitome of luxury in Rome at Escape Luxury Suite - CA Domus Collection.

Important information:

Late check ins after 22:00 in the evening will be done virtually, it is necessary to contact the accommodations to provide the instructions on how to get in: +393499792538. All requests for late arrival are subject to confirmation by the property.

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that the reception is open from 9:00 AM to 6:00 PM.

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.2
Based on 1207 reviews
Cleanliness: 8.89
Service: 10
Location: 9.86
Room Quality: 8.4
Amenities: 8.85
Value for Money: 8.38
Food and Beverage: 9.34
Overall Experience: 9.89
G
Gökhan • family_with_children • tr
7
F/p olarak düşüneceksiniz, ama bizim gibi çoçuklu aileler başka seçenekleri değerlendirsin
Pros:

Konum, oda genişliği

Cons:

Wi-fi olmaması, ısıtmanin olmayışı

2026-11-07 • via Nuitee
E
Epifania • solo_traveller • ar
8
Buena relación calidad precio
Pros:

Buena ubicación y servicio

Cons:

Un poco incómodas las camas

2026-11-06 • via Nuitee
F
Flor Elisabeth Amaya • family_with_children • sv
8
Pros:

They need to change those phone number to contact the facilities please do it because it's a problem to the people that they do the latest check in plus they never answered

Cons:

That the picture in the page are Not real the room don't look nothing like those pictures it's definitely not nice

2026-11-05 • via Nuitee
N
Nadia • couple • it
9
Pros:

A 10 minuti dalla fontana di trevi, struttura molto bella e camera con tutti i comfort

2026-11-02 • via Nuitee
B
Bernhard • family_with_children • at
3
Pros:

Ausgezeichnete Lage

Cons:

Veraltet und angewöhnt Ikea Möbel kaputt Waschbecken Fuge und Dusche Fugen schimmlig und teilweise nicht geputzt... Armatur verkalkt und abgenutzt... sehr kalt am Morgen da Ende Oktober keine Heizung ein war.... Bett weich und unbequem

2026-10-28 • via Nuitee
M
M. Carmen • family_with_children • es
4
Pros:

Ubicación

Cons:

Instalaciones y limpieza

2026-10-28 • via Nuitee
B
BRUCE • couple • us
8
Nice room, but could have used a few toiletries.
Pros:

Good location, nice beds, plenty of space.
Front desk girl was very helpful and courteous.

Cons:

No toiletries. There was hand soap near the sink, but the shower soap dispenser was not on the wall and would not dispense any soap.

2026-10-27 • via Nuitee
G
Gill • extended_group • us
7
I would stay here again
Pros:

The staff were very nice and the location was great!

Cons:

The shower was slow draining and we could have used more shower gel

2026-10-22 • via Nuitee
B
Bellisario • couple • ca
8
Nice and clean but missing amenities. Great location.
Pros:

Clean, nice vibe

Cons:

No drinking water, extra pillows did not have pillow covers.

2026-10-21 • via Nuitee
T
Tolga • family_with_children • tr
1
Pros:

Konumu çok güzeldi. Merkezde kaldığı için her yere yürüme mesafesindeydi. Oda ve banyo büyüktü.

Cons:

Havlular kirliydi. Ertesi güne temiz havlu gelmedi. Kullandığımız havlulardı. Nevresimler değişmedi. Odada terlik yoktu. Saç kurutma makinasi çok kötüydü. Saçım makinaya takıldı ve koparmak zorunda kaldım. Minibar boştu.

2026-10-18 • via Nuitee
Z
Zaira • solo_traveller • es
7
2026-10-15 • via Nuitee
A
Anna • family_with_children • lt
3
2026-10-13 • via Nuitee
G
Gabriela Cabrera Aguilar • solo_traveller • uy
1
Pros:

El espacio de la habitación

Cons:

La falta de limpieza el ruido del aire acondicionado la falta de personal

2026-09-19 • via Nuitee
D
DeVera • solo_traveller • us
10
2026-09-18 • via Nuitee
G
gabriela natalia • couple • ar
10
EL RESTO PERFECTO
Pros:

TODO EXELENTE ,

Cons:

TUVIMOS QUE ESPERAR EN LA RECEPCION Y NO HABIA NADIE PARA PREGUNTAR ESPERAMOS BASTANTE

2026-09-17 • via Nuitee
L
Lucas León • couple • ar
4
Pros:

El parque de al lado

Cons:

Cama gastada, muy incómoda. Aire acondicionado descompuesto y reemplazado por un aire de pie.
Muy mala relación precio - calidad.

2026-09-16 • via Nuitee
J
Jana • couple • il
6
Would ‘t recommened it unless it is the only one available
Pros:

The receptionist is kind
The location is perfect

Cons:

The bed is broken and not comfortable
There is no air conditioning
No nets on the windows hence you can’t open it because it will get insects inside and therefore the room smells
The check in hours are no flexible, our airplane got delayed and when we arrived we couldn’t get in because there was no one inside to let us in, so we stayed in another hotel for this night and when I asked for refund they didn’t give it to me.
They said they will send instructions to how to get it but they didn’t
Ver badd!!

2026-09-15 • via Nuitee
S
szabolcs • solo_traveller • hu
1
Nem ajanlom senkinek!
Pros:

Központi elhelyezkedes

Cons:

Személyzet nulla! Penészes fürdő, kifeküdt ágy, törött ágybetét, mobil klima (hangos)

2026-09-10 • via Nuitee
B
Bethaney • solo_traveller • gb
3
Awful - failure to process refund for broken a/c
Pros:

The property was well located. The arrival instructions were relatively clear. The room was a good size. They arranged earlier check in for a fee. It was free to store luggage before check in.

Cons:

During the height of summer in Rome, when the temperatures were 35-38 degrees outside, the aircon of our room was broken and not fixed. It was evident that this had been broken for some time and yet the property didn’t warn us. There was instead a portable unit which was unsuited to the size of the room - this had clearly been in place for some time with a special curtain made across the window which was open with the outflow air. The temperatures were 26-27 degrees through the night, which was pretty unbearable. We complained and they promised us a desk fan and a partial refund of 60%. Neither materialised. In general, communications from the property were poor - never answering the phone, email or WhatsApp. Before we left, the receptionist wrote us an email confirming that we would get a 60% refund and since we returned have of course they have failed to respond and the promised refund has not been processed. We have been treated very badly.
Finally, the room was not well cleaned/other items were broken (such as a lamp which flashed continuously if used) and the fridge was turned to minimum - the property did not check and so it did not keep milk to the right temperature. I would not recommend at all.

2026-09-07 • via Nuitee
ΔΑΝΑΗ • couple • gr
8
2026-09-04 • via Nuitee