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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Games
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Housekeeping on request
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Reception hall
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Japanese garden
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Property Description
Prime Location
Encounter Hotel - West Lake Hefang Street offers a convenient hub close to major attractions like Wushan Square, Hangzhou East Railway Station, and Lingyin Temple.
Comfortable Stay
Relax in well-equipped guest rooms featuring flat-screen TVs, private bathrooms, and cozy bedding for a comfortable stay.
Delicious Dining
Start your day right with a delicious buffet breakfast at our on-site restaurant before exploring Hangzhou's stunning Xixi Wetland and Hangzhou Railway Station nearby.
Book now to experience a perfect blend of comfort and convenience at Encounter Hotel - West Lake Hefang Street.
Please inform Encounter Hotel - West Lake Hefang Street in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property reserves the right to release the room after 18:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.
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