The Capital Hotel, Apartments & Townhouse - Small Luxury Hotels of The World

Hotels
•
Small Luxury Hotels of the World
8.6 (1317 reviews)
Basil Street, Knightsbridge , London , gb

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Children allowed

Facilities

Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Excellent staff service
Cleanliness
Comfortable stay
Cons:
Old room furnishings
Small room size
Noise from adjacent rooms

Categories

Cleanliness
8.51
Guests appreciated the cleanliness, but some noted the need for improvements in older rooms.
Service
9.08
The staff was frequently described as warm, attentive, and helpful, contributing positively to the overall experience.
Location
9.12
The hotel is well-located with easy access to shops and attractions, highly praised by guests.
Room Quality
7.57
Rooms were noted as small or dated by some guests, negatively impacting the score.
Amenities
8.6
Amenities were generally sufficient, though some guests pointed out older facilities.
Value for Money
8.56
The hotel offers a good experience for the price, though some guests expected more given the star rating.
Food and Beverage
8.71
Food quality received positive feedback, particularly for room service.
Overall Experience
8.68
Overall, guests expressed a positive experience, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:27

Property Description

Luxurious Accommodation
The Capital hotel in Knightsbridge offers elegantly designed rooms with original art and antique furniture, creating a quintessentially British atmosphere. Choose from individually styled rooms or opt for the self-catered apartments with en-suite facilities, including a three-bedroom penthouse for a lavish experience.

Award-Winning Dining
Indulge in the award-winning Restaurant at The Capital, famous for its English Afternoon Tea and extensive whiskey collection at The Capital Bar. Immerse yourself in a culinary journey that showcases the best of British hospitality right at your doorstep.

Prime Location and Convenience
Located near Harrods and Harvey Nichols, with Knightsbridge tube station nearby, The Capital hotel provides easy access to London's landmarks and attractions. Experience the epitome of authentic British hospitality and luxury living at The Capital hotel, Apartments & Townhouse.

Book now to enjoy a truly exceptional stay in the heart of London!

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. This can be requested while booking by using the Special Requests box. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The card used to make the booking must be presented upon check-in.

Please note that car parking is subject to availability. Please contact the hotel directly to pre-book.

- The property reserves the right to pre-authorize credit cards prior to arrival

- Renovation work is taking place on the top floors of the building from 10:00 AM to 5:00 PM, Monday through Friday and it is expected to continue until the end of March. During these hours, some rooms may experience noise disruptions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 75 per day.

Location

Guest Reviews

8.6
Based on 1317 reviews
Cleanliness: 8.51
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.71
Overall Experience: 8.68
K
Kholood • couple • ae
9
2026-02-14 • via Nuitee
E
Edoardo • couple • ch
9
2026-02-12 • via Nuitee
A
Andrei • couple • ro
9
2026-02-11 • via Nuitee
M
Maria • family_with_children • gr
9
Very comfortable stay at an iconic loacation
Pros:

The room was very spacious and comfortable and the location is just superb.

2026-02-10 • via Nuitee
D
Diala • couple • lb
10
Wonderful
Pros:

The staff were so friendly

Cons:

Nothing

2026-02-10 • via Nuitee
B
Barbara • family_with_children • gr
5
Απογοήτευση: μεγάλες δυσκολίες λόγω ανακαίνισης (για την οποία ενημερωθήκαμε 1 μέρα πριν το ταξίδι)
Pros:

Το προσωπικό ευγενικό. Το δωμάτιο καθαρό. Η τοποθεσία πολύ καλή.

Cons:

Είχα κλείσει το συγκεκριμένο δωμάτιο 1 μήνα πριν πάω και το είχα προπληρώσει 10 μέρες πριν φτάσω. 1 μέρα πριν το ταξίδι (!!!) λαμβάνω ένα e-mail το οποίο με ενημερώνει οτι επειδή το ξενοδοχείο κάνει ανακαίνιση (!!!) υπάρχουν αρκετές αλλαγές: θα μένουμε σε άλλο κτίριο (δίπλα στο βασικό), το εστιατόριο δεν θα λειτουργεί, το πρωινό θα είναι περιορισμένο και θα προσφέρεται σε έναν μικρό χώρο... Όταν φτάσαμε μας περίμεναν και άλλες δυσάρεστες εκπλήξεις λόγω ανακαίνισης: δεν λειτουργούσε η θέρμανση στο μπάνιο και υπήρχαν δυσκολίες με το ζεστό νερό (μία είχε, μία δεν είχε...). Θύμωσα καθώς θεωρώ οτι γνώριζαν για την ανακαίνιση και το απέκρυψαν. Εξέφρασα το παράπονο μου και πίστευα οτι η διοίκηση θα έκανε κάτι για αυτό, ίσως κάποια έκπτωση ή έστω μία συγνώμη, αλλά προς απογοήτευση μου, όλοι έκαναν σαν να μην καταλαβαίνουν ποιο είναι το πρόβλημα...

2026-01-29 • via Nuitee
N
Najla • couple • sa
10
2026-01-26 • via Nuitee
L
leif • couple • no
8
2026-01-24 • via Nuitee
B
Besmira • couple • gr
8
2026-01-23 • via Nuitee
J
John • couple • us
7
Pros:

Staff

2026-01-23 • via Nuitee
S
Saif • couple • ae
10
2026-01-21 • via Nuitee
G
Gerogios • couple • gr
7
Pros:

Location

Cons:

Old hotel absolutely no 5 star

2026-01-20 • via Nuitee
P
Patricia • solo_traveller • us
6
Not up to what I expected.
Pros:

I liked the staff and the proximity to Harrods.

Cons:

Very poor air conditioning. It was noisey and obsolete. Didn’t properly cool the room. The classic double room was so tiny that I could hardly open my suitcase. The bathroom was tiny as well. The hallway into the room was very narrow. There was peeling wallpaper outside my room. On day two, the elevator stopped working. My view was to the back of the hotel and I heard garbage noise at night. The only saving grace was the outstanding staff.

2026-01-19 • via Nuitee
S
Shamsa • couple • ae
10
استثنائي
Pros:

المكان نظيف وحلو كلً ما نطلع الغرف تكون منظفه ومرتبه ،وايد قريب مو الهارودز والمطاعم واماان انصح فييه وبشده

بنعتمده حق كل سيرات لندن

Cons:

كل شيء جميل

2026-01-19 • via Nuitee
C
Cecile • family_with_children • fr
7
Hôtel idéalement situé
Pros:

Bon accueil,
Situation géographique idéale pour notre séjour de 3 jours

Cons:

Je pensais que la chambre serait un tout petit peu plus grande.
Nous dormons sans climatisation et fenêtre ouverte, le bruit de la climatisation (machine à l'extérieur en dessous de notre chambre côté cour) n'était pas agréable

2026-01-19 • via Nuitee
D
Djordje • solo_traveller • rs
9
2026-01-19 • via Nuitee
M
Maryam • solo_traveller • ae
10
2026-01-19 • via Nuitee
H
Herve • couple • fr
10
Excellent séjour à renouveler
Pros:

Confort et design des chambres. Position centrale et proche de toutes les commodités et attractions.

Cons:

Rien

2026-01-18 • via Nuitee
K
Khalifa • couple • ae
9
2026-01-15 • via Nuitee
S
Serhad • couple • tr
10
2026-01-14 • via Nuitee