Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable hotel
Friendly staff
Cons:
Limited coffee service
Parking issues

Categories

Cleanliness
8.58
Cleanliness and location mentioned positively; hotel very clean throughout.
Service
9.05
Staff were friendly and helpful throughout the stay.
Location
8.99
Lovely location close to the seafront; convenient for nearby attractions.
Room Quality
8.54
Room was comfortable with quality linen; general satisfaction noted.
Amenities
8.57
Standard amenities expected for a hotel of this tier.
Value for Money
8.63
Affordable luxury noted, felt good value for what was provided.
Food and Beverage
8.48
Breakfast had a good choice, though two mentions of needing more service.
Overall Experience
8.75
Overall experience was highly positive; intent to return noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:28

Property Description

Stunning Sea Views

Located overlooking the English Channel, the Best Western Clifton Hotel offers en suite bedrooms, many with breathtaking sea views. Enjoy the calming sound of the waves right from your room.

Blend of History and Modernity

Step into the Clifton Hotel and be greeted by an elegant Victorian exterior seamlessly blending with modern facilities inside. Immerse yourself in the perfect harmony of period features and contemporary amenities.

Culinary Delights and Relaxation

Indulge in a culinary journey at Marco Pierre White's Steakhouse, Bar & Grill restaurant, followed by drinks on the terrace. Unwind in the bar and lounge or stay connected with free WiFi throughout the hotel.

Book now to experience seaside luxury at the Best Western Clifton Hotel.

Important information:

• This property can accommodate pet dogs upon request.
• A maximum of two pets is allowed per room.
• Pets will incur an additional charge of GBP 30.00 per pet per night.
• Pets are only allowed in the Standard Rooms. Higher category rooms do not accommodate pets.
• The hotel does provide pet beds or water bowls, giveaway toy and treats on request.
• Pets are permitted in elevators.
• Pets are not allowed in the Restaurant.
• For guests booking on BB or DBB packages with pets, room service or other dining options should be offered as alternatives. Tray charges would not apply for any room service orders.
• Pets to be kept on a leash or in a carrier in public areas.
• Owners are responsible for cleaning up after their pets.
• Guide dogs should continue to be allowed throughout the property and remain exempt from any chargesGuests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1771 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.99
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.48
Overall Experience: 8.75
T
Tobias • extended_group • de
9
2026-08-29 • via Nuitee
C
Catherine • couple • gb
10
A
Pros:

This hotel is great, easy to get into Folkestone town/harbour.
The room had everything we needed and we even had a side sea view even though we didn’t book a room with sea view, it was an added bonus!
The staff are so helpful and friendly which made the stay more personable.
We could tell the hotel had many repeat customers and we will be returning in the future.
Overall a fantastic stay by the Kent coast.

Cons:

Easier parking, but you can pay £8.50 per day to park very close to the hotel.
We managed to get off street parking five minutes walk from the hotel although it is very limited.

2026-08-29 • via Nuitee
G
Graham • couple • gb
9
Excellent value for money
Pros:

Great location wonderful views

Cons:

The lift

2026-08-29 • via Nuitee
D
Dmytro • solo_traveller • ua
10
2026-08-28 • via Nuitee
H
Hildebrand • extended_group • nl
8
2026-08-28 • via Nuitee
D
david • couple • gb
8
Comfortable, clean, good value.
Pros:

Nice location, nice restaurant, friendly staff, comfortable clean room.

Cons:

Parking all used up by the time we arrived (6:30 on a Wednesday), lift a bit quirky.

2026-08-28 • via Nuitee
A
Arshad • solo_traveller • gb
10
A Great Place to Stay!!
Pros:

An amazing, clean and well presented hotel... loved the room and staff were really helpful... a great hotel and great customer service 5 Star+ from Me

Cons:

Nothing to say here.. was great

2026-08-28 • via Nuitee
L
LouWw • solo_traveller • gb
8
Great staff, average hotel.
Pros:

Staff amazing. Room spotless. Breakfast great. Nice views. 1 min off the prom. Some reasonably priced car parking outside. Friendly seagull on our window ledge. Nice shower. Window opened.

Cons:

Room was small and wonky floor. The lift.... I have no words!
Don't bring big suitcases, the corridors, room and lift are teeny.
Very little sound proofing, could hear someone next door snoring. Someone outside was emptying bottle bins before 8am, very loud. Didn't spot any access for those with limited mobility.

2026-08-28 • via Nuitee
P
Philip • solo_traveller • gb
10
Pros:

A fantastic large sea facing room with one of the best walk in showers.

Cons:

The small lifts.

2026-08-28 • via Nuitee
G
Gillian • couple • gb
9
Good for a short stay
Pros:

Convenient location overlooking the sea.
Rooms clean and well serviced
Excellent restaurant with a great selection for breakfast

Cons:

Bar over the road very noisy until late but we did stay Saturday night

2026-08-28 • via Nuitee
G
Gert • couple • de
8
2026-08-28 • via Nuitee
T
Thorn • family_with_children • ca
10
Good food, gorgeous location, great staff!
Pros:

Room was beautiful. Breakfast excellent. Had dinner in the casual bar downstairs one night and food was good, atmosphere very relaxed.

Cons:

Almost can’t think of anything, maybe the view might have been better than a metal roof and a green field but not everyone can have the ocean view, right?

2026-08-27 • via Nuitee
A
Anton • family_with_children • gb
10
Comfortable place to stay with kids, a lovely breakfast and a great selection of food
Pros:

Really clean and nice.
Great restaurant.
The view was amazing.
We will be back for sure.

Cons:

Everything was perfect.

2026-08-27 • via Nuitee
C
Chris • family_with_children • gb
4
OK hotel but No good for anyone with disabilities.
Pros:

Good location; parking OK, room OK. Nice views.

Cons:

Have a disabled son; told the hotel yet they stuck us on 5th floor with the tiniest lift and corridors impossible to get a wheelchair down. Weird shower room also where all the water ran out and down the floor/wall when door opened.

2026-08-26 • via Nuitee
O
Osato • extended_group • gb
9
2026-08-26 • via Nuitee
B
barbara • solo_traveller • it
8
Pros:

Ottima posizionr staff gentile

Cons:

Nulla

2026-08-25 • via Nuitee
R
Rob • solo_traveller • gb
8
Alternative place to when travelling to France
Pros:

Lovely hotel, nice location
Secure car park across the road

Cons:

Fridge didn't work in the room for some reason

2026-08-25 • via Nuitee
J
Janice • couple • gb
8
Enjoyable
Pros:

Very central & staff pleasant & helpful. The room was good.

Cons:

Shower difficult to get in & out of as nothing to hold on to.

2026-08-24 • via Nuitee
C
Claire • extended_group • gb
10
Perfect destination for a short break in the UK would definitely return in the future and recommend to friends and famil
Pros:

Its in a good location, staff were friendly and welcoming Folkestone didn’t disappoint.

2026-08-24 • via Nuitee
J
Javiera • family_with_children • fr
9
Short stay on our way to France
Pros:

Very nice hotel. Very professional staff. It has a restaurant inside which was convenient as we were traveling with our baby.
Beds are super comfortable, room was spacious and clean. They leave loads of tea and coffee for you to have in the morning. Perfect location right by the sea. Overall great experience

Cons:

Maybe the carpet was not too clean. But nothing else

2026-08-24 • via Nuitee