Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Nice beach and pool
Helpful staff
Cons:
Noise from outside
Poor room quality

Categories

Cleanliness
6.94
Noise issues and poor room conditions were mentioned, affecting the cleanliness sentiment.
Service
7.91
Staff were described as helpful and kind, but some issues were noted regarding their mood.
Location
8.45
The hotel is well-located, with good access to beach and city amenities.
Room Quality
5.9
Rooms were described as old with several issues, impacting the overall quality.
Amenities
7.43
Amenities were average, with some positive mentions, but lacking in certain areas.
Value for Money
6.89
Many felt the hotel did not meet the expectations for a 5-star rating.
Food and Beverage
6.44
Food quality was noted as average and monotonous throughout the stay.
Overall Experience
7.61
The overall sentiment was mixed, with some positive experiences but also significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:09

Property Description

Beachfront Luxury at Grand Santana

Outdoor Pool and Spa Facilities: Enjoy the sun by the outdoor pool or relax in the spa facilities at Grand Santana.

Gourmet Dining with a View: Indulge in Turkish and international cuisine while taking in panoramic sea views at the main restaurant on the 7th floor.

Entertainment and Relaxation: From beach volleyball to massage services, Grand Santana offers a range of activities for guests to enjoy.

Experience the ultimate beachfront getaway at Grand Santana - book now for an unforgettable stay!

Important information:

Swimming pool: Closed from Wed, Dec 3, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.2
Based on 50 reviews
Cleanliness: 6.94
Service: 7.91
Location: 8.45
Room Quality: 5.9
Amenities: 7.43
Value for Money: 6.89
Food and Beverage: 6.44
Overall Experience: 7.61
S
Svjetlana • family_with_children • us
10
2026-01-19 • via Nuitee
K
Konstantin • solo_traveller • fi
6
2026-01-19 • via Nuitee
H
Harb • family_with_children • iq
7
2026-01-19 • via Nuitee
I
Ingrid • family_with_children • at
5
2026-01-19 • via Nuitee
M
Melih • family_with_children • tr
4
Pros:

Deniz ve havuz güzeldi. Denizin girişi kayalıktı fakat yine de güzeldi.
Bistro restorantı güzeldi.

Cons:

Personel sayısı azdı, yemekte ve barda hep uzun kuyruklar vardı. Otel ağırlıklı Rus müşterilerden oluşuyor ve gece 12 de müzik yayını kesilse bile sarhoş ruslar gece 3 e kadar yanlarında getirdikleri ses bombaları ile müzik dinleyip bağırıp çağırıyorlar. Otel hiç bir uyarıda bulunmuyor. Odalar eski ve yataklar berbat. Odada bazı sorunlar yaşadık, resepsiyon hemen çözdü.
Odaların ses yalıtımı yok. Gece Rusların bağrışları, çığlıkları camlar eski olduğu için hepsi odanızın içinde. Alkol kalitesi çok düşük. Bütün içecekler plastik bardaklarla servis ediliyor ve alerjisi olanlar üçin kötü bir durum.
Personel mutsuz yüzlerinden okunuyor fakat özveriyle çalışmaya çalışıyorlar. Yemekler orta kalite, aç kalmazsınız.
Otel herşeyden küçük küçük gerekli olan şeyleri koyarak beş yıldız almış. Kesinlikle 3 yıldızı bile haketmiyor.
Heryerde kalçası açık rus görmekten bıktık. Yemeğe bile bu şekilde çıkıyorlar. Belli bir süre sonra miğde bunaltıcı oluyor. Türk müşteriler için pek uygun bir otel değil.
Kısacası Marmaristen Alanyaya eşimle tatilimizi uzatarak bu otele geçtik. Beş yıldızlı ve booking puanları güzel diye burayı seçtik fakat pişman olduk. İadesiz ödemesinini yaparak rezervasyon yaptığımız için iptalde edemedik. Marmaristeki tatilimizi kaşke uzatsaydık.

2025-11-19 • via Nuitee
A
Anders • couple • se
10
Bra
Pros:

Läget i Mahmutlar som är en trevlig stad.

2025-11-02 • via Nuitee
M
Marian-Carmen • family_with_children • ro
9
Pros:

Amabilitatea personalului, mâncarea a fost gustoasă, plaja este vizavi de hotel, accesul făcându-se prin tunel.

2025-10-31 • via Nuitee
M
Marian-Carmen • family_with_children • ro
9
2025-10-30 • via Nuitee
A
Alexander • couple • us
1
Pros:

Не знаю по какой шкале оценка5? Наверное по турецкой ну тогда из 100 балов пойдет и 5

Cons:

Шум , стройка один ключ на номер , холодильник значит не работает при выходе из номера, Отэль на дороге , в барах на пляже и на всей территории свободный вход и местные плейбои снимают русских простушек, номера старенькие , еда нормальная море хорошее

2025-10-24 • via Nuitee
N
Nataliia • family_with_children • ua
6
Pros:

В загальному враження позитивні ,свій пляж ,всі зручності у готелі ,персонал привітний ,територія чиста та доглянута .

Cons:

Не смачна їжа ,практично одноманітна ,все повторювалось ,дитячий басейн дуже холодний ,підігріву води немає .

2025-10-05 • via Nuitee
S
Simurdic • extended_group • ba
4
2025-09-29 • via Nuitee
S
Saman • family_with_children • gb
7
Family holiday
Pros:

Hotel is in good location, staff helpful and kind beach very nice

Cons:

It’s not 5 stars must be 3 star hotel is need renovation food not a taste

2025-08-31 • via Nuitee
Y
Yskak • family_with_children • kz
10
2025-08-29 • via Nuitee
P
Pana • family_with_children • ro
9
Pros:

A fost un sejur minunat ...locația, personal, mâncarea ...fetele de la spa extraordinare ...vom reveni cu drag și anul viitor .Vă mulțumim frumos!!

2025-08-29 • via Nuitee
S
SALIMA • family_with_children • fr
1
2025-08-20 • via Nuitee
J
Jonas Høj • couple • dk
10
Bedste oplevelse i mit liv!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros:

Dette hotel er det bedste hotel nogensinde. HOLD KÆFT der sker mange ting. SÅ FEDT!!!!!!!!!! alle skal komme til dette hotel og opleve en ferie her. Det bringer kun glæde at være på dette hotel. alle folk er søde og venlige og vil hjælpe hvis der er noget galt med noget. Det levede op til alle forventninger og er både perfekt til kæreste ferie men også familie ferie også selvom man er selv ville man kunne hygge sig hverdag. Maden var fantastisk og nyt og forskelligt hver eneste dag.

Cons:

Jeg har ikke en eneste ting og sætte på dette hotel. Alt var perfekt.

2025-08-05 • via Nuitee
A
Azam • couple • us
7
2025-08-01 • via Nuitee
A
Azam • family_with_children • us
8
2025-08-01 • via Nuitee
A
Aldo • solo traveller • us
7
Good
2025-07-05 • via Nuitee
L
Lizell • young couple • za
7
Good
2025-06-22 • via Nuitee