El Palacito Secreto Luxury Boutique Hotel & Spa

Hotels
9.3 (146 reviews)
393 Calle 66 Centro , Mérida , mx

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Beautiful common areas
Good location
Cons:
Cleanliness issues
Breakfast selection
Humidity in rooms

Categories

Cleanliness
8.25
References to dirty common areas and maintenance issues.
Service
10
The staff was described as friendly and accommodating in multiple reviews.
Location
9.72
Centrally located and within walking distance to main attractions.
Room Quality
8.76
Rooms were spacious and comfortable, but some had issues with humidity and decor.
Amenities
9.21
Nice pool area and facilities, though some comments on cleanliness.
Value for Money
9.74
Fair pricing in line with service and offerings.
Food and Beverage
8.7
Breakfast quality noted for improvement.
Overall Experience
10
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:25

Property Description

French-Influenced Architecture
Experience the charm of 19th Century French architecture at El Palacito Secreto Luxury Boutique Hotel & Spa in Mérida. Each of the 8 luxurious suites is adorned with authentic antique furnishings, offering a taste of living in a Secret Palace.

Colonial-Style Rooms with Private Balconies
Relax in colonial-style rooms with private balconies overlooking a 12-meter outdoor pool. All rooms are equipped with modern amenities such as air-conditioning, a fan, safe, and a work desk. Enjoy the pool view from your room and unwind in a tranquil setting.

Magnificent Outdoor Facilities
Indulge in the beautifully designed outdoor spaces featuring a 12-meter swimming pool, a landscaped garden, and a spacious terrace with elegant columns and arches. Take advantage of the shared kitchen, self-service drinks fridge, and complimentary WiFi during your stay.

Book now to immerse yourself in luxury and history at El Palacito Secreto Luxury Boutique Hotel & Spa.

Important information:

PT-PCR COVID tests required for travel can be done at the hotel by a reputable biomedical laboratory, with same day results.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.3
Based on 146 reviews
Cleanliness: 8.25
Service: 10
Location: 9.72
Room Quality: 8.76
Amenities: 9.21
Value for Money: 9.74
Food and Beverage: 8.7
Overall Experience: 10
D
Daniel • family_with_children • nl
8
Very nice hotel in good location
Pros:

Great hotel and kind professional staff.

2026-02-08 • via Nuitee
V
Victoria • couple • gb
10
Pros:

Absolutely gorgeous hotel. Our room was beautiful and we had copious amounts of hot water. Breakfast was lovely and the staff were friendly and helped make the stay a real pleasure. Bottomless coffee 24h a day with cake in the afternoon was a lovely surprise. The pool and buildings look stunning, especially at night time. An oasis

Cons:

No complaints, wonderful hotel

2026-01-19 • via Nuitee
V
Victoria • couple • cy
10
Perfect
Pros:

I liked everything. I loved the fact that it felt so serene and private, even though there must have been other guests there. The bed was really comfy.
The staff was very kind. I hope I can come back one day

Cons:

Only the shower did not drain well but no big deal

2026-01-16 • via Nuitee
T
terre • couple • us
10
2026-01-13 • via Nuitee
B
BELHOUARI • couple • fr
10
2026-01-09 • via Nuitee
M
Marie-Louise • extended_group • de
8
Wunderschönes Boutiquehotel
Pros:

Wunderschöner Garten mit malerischem Pool. Am
Plätschernden Wasser sitzend nimmt man abends den Aperitif von der hauseigenen Bar ein und morgens das leckere Frühstück.
Das ganze Gebäude ist ein Schmuckstück und das Personal zuvorkommend und freundlich.

Cons:

Leider war zeitgleich eine Großfamilie mit 10 Kindern im
Hotel. So war der Garten bei unserem Eintreffen wie ein Kinderspielplatz, alles nass, auf dem Boden liegende Spielsachen und Handtücher, alle Liegen von Kindern besetzt (…). Wir hatten uns auf eine ruhige Oase inmitten der Stadt gefreut. Das Management hat uns dann entgegenkommender Weise als Entschädigung eine Massage bezahlt.

2026-01-06 • via Nuitee
A
Amanda • family_with_children • es
9
Pros:

Las zonas comunes del hotel son preciosas y el desayuno estaba muy bien. El personal muy amable

Cons:

Las habitaciones, entiendo que siguen el diseño barroco y clásico del hotel, pero huelen a humedad y creo que mejoraría si pusieran cortinas más ligeras y quitaran los doseles y los cabeceros con terciopelos y demás. Es todo muy recargado.

2025-12-10 • via Nuitee
R
Rosaria • solo_traveller • it
9
2025-12-06 • via Nuitee
M
Marc • extended_group • us
10
Amazing stay at a hidden gem
Pros:

the staff is very friendly and accommodating. we got a very nice room with a view on the pool and enjoyed every second of our stay.

2025-11-23 • via Nuitee
G
German • family_with_children • mx
9
2025-10-29 • via Nuitee
A
Ann Marie • solo_traveller • us
9
Wonderful staff! Exceptional breakfast.
Pros:

The staff was exceptionally helpful and friendly.

2025-10-11 • via Nuitee
G
Gaulthier • family_with_children • fr
10
2025-09-20 • via Nuitee
F
Flaminia • couple • it
8
2025-09-05 • via Nuitee
F
Fabio • couple • it
7
Confortevole
Pros:

Tranquillo , lontano dal caos del centro di Merida

Cons:

La pulizia delle parti comuni.Sono arrivato nel primo pomeriggio. Il giardino era sporco di frutti caduti dagli alberi che attiravano parecchie vespe, pericolose per gli ospiti . Ho chiesto che il giardino venisse pulito per poter accedere alla piscina senza pericolo ma questo è stato fatto il giorno dopo.

2025-08-29 • via Nuitee
P
Pasquale • couple • it
9
Splendida struttura coloniale in centro a Merida. Perfetta per un soggiorno di qualche giorno
Pros:

Bellissimo albergo nel centro di Merida a: 10-15 minuti a piedi sia dalla zona di Paseo de Montejo o da Parque de Santa Lucia - dove è possibile vari locali e ristoranti dove trascorrere la serata; 20-25 minuti a piedi da Plaza Grande e dal mercato; 15 minuti a piedi dalla stazione Paseo 60 dei bus ADO. La struttura è una vecchia casa coloniale adattata ad albergo con piscina e verde intorno. La piscina è ideale per avere un momento di refrigerio dopo il caldo delle visite in città.

Noi abbiamo soggiornato in stanza Alicia, al piano di sopra con vista piscina. La stanza era parecchio grande e disponeva di un terrazzino. Stanza ben arredata e con bagno spazioso e che disponeva di tutto l'occorrente. Abbiamo soggiornato per 3 notti e ci siamo trovati benissimo.

La colazione si effettua con vista piscina. La colazione si compone di pancakes (buonissimi), bevanda e uno a scelta fra 2/3 piatti, tra cui la colazione tradizionale dello Yucatan e avocado toast. La struttura offre un cocktail di benvenuto ed è disponibile un bar molto carino dove sorseggiare un cocktail tipico a base di Mezcal o Tequila.

Prezzo giusto, in linea al servizio, al periodo e alla città. Staff disponibile. Reception aperta 24h.

Cons:

Nulla in particolare da segnalare.

Fra le Pueblos Magicos Merida è la città più grande, di conseguenza alcuni punti di interesse potrebbero non essere raggiungibili a piedi in breve tempo (meno di 15-20 minuti) ma godetevi la città passeggiando (la città ci è sembrata molto sicura a tutte le ore) e considerate Uber - oltre ai taxi tradizionali - come alternativa per muoversi velocemente in città (molto economico).

2025-08-25 • via Nuitee
U
Umberto • family_with_children • it
8
Pros:

La struttura è molto curata e piacevole. Piscina molto accogliente e camere spaziose. Pulizia buona Colazione decisamente migliorabile per un hotel di questa categoria

Cons:

Colazione. Scarsa e con poca scelta

2025-08-19 • via Nuitee
A
Andrea • couple • it
7
Pros:

L'albergo era veramente carino e le camere spaziose. Molto buona la colazione anche se cominciava alle 8

Cons:

Non è centrale ma non è colpa loro. Le lenzuola erano macchiate. La doccia non aveva pressione

2025-08-15 • via Nuitee
中野 • solo_traveller • jp
9
最高でした
Pros:

スタッフみんな親切

Cons:

ドアの鍵が開け閉め困難

2025-08-14 • via Nuitee
K
katia • extended_group • ch
9
Pros:

Cadre décor

2025-08-14 • via Nuitee
A
Alexia • couple • fr
10
Un rare coin de paradis au cœur de la ville !
Pros:

J’ai rarement autant aimé un hôtel ! Il porte bien son nom, tout est magnifique à l’intérieur, les chambres sont très belles et confortables, bien équipées. On a eu un coup de cœur pour la chambre Isabella avec sa baie vitrée sur le petit jardin secret. On y a vu des petits opossums la nuit.
Je recommande fortement cet hôtel qui mérite de marcher un tout petit peu pour être en plein centre afin d’avoir accès à ce lieu de paradis.

2025-08-14 • via Nuitee