Pueblo Bonito Los Cabos Blanco Beach Resort - All Inclusive

Pool chair etiquette. Guests leaving towels to reserve chairs and not using them

Some of the amenities definitely need to be upgraded. I would like to see more activities at the resort and restaurant/food choices.

Esperaba algo más, no había ningún tipo de actividades nocturnas como en otros hoteles de la zona

This hotel is amongst the worst all inclusive hotels I have been to in my life, and I take my fam to 2 to 3 all inclusive hotels a year. The hotel closed off beach access with yellow tape and would restrict guests from walking on the beach, citing a hurricane that did not even show up. But ask for manager to make a better judgement call, and no one exists. That was 2 of my 7 days. They removed beach beds for another 2 of my 7 days, saying the waves were too high (no they were not). So I was stuck in a 1 star hotel with no beach access (only reason we were there) for 4 of 7 days. They will blame precautions. No. Mexican workers here follow rules like low level military personnel without applying any judgement. That is the unfortunate reality. It is a systemic issue with poor management and overall zero leadership training.

They only offer purified water in this hotel. No mater how much you drink it, you will feel dehydrated. We even brought our hydration pills and mix but that didn't do much when the overall base is recycled thick tap water. So we ordered natural spring water from Rappi (Sta Maria and Evian) but the security wouldn't let it in, so we had to walk 300 meters carrying heavy water from the gate to the hotel. Again, a situation where lower level employees follow strict orders, don't accomodate guests needs, and offer zero customer service. 2 of the 3 times, the security was not willing to call guest services to help carry water.

The hotel falsely advertises multiple restaurants. They only had 1 no extra charge restaurant option at the Blancho the entire week. If they run one, they shut down the other. Clearly tough times at this struggling hotel as it applies cost cutting measures to survive. And the restaurant food at Las Palomas, Cilantros, and the buffet at the other hotel was atrocious. You can find better food in an airplane or club lounge than this hotel.

Ac was working poorly, we had to keep all blinds closed just to help the room comfortable.
The beds were not very comfortable. Both beds had 3/4 inch foam, Probably due to multiple complaints of hard beds.
The room only supplied 2 pillows per bed.
The rooms floors were not swept unless we asked for them to do so.
Light in room hallway did not work.
Several outlets were so worn out that the plugs can hardly stay in place.
Cords and plugs for lamps are very old and need replaced.
Lamp shade between beds would constantly fall when bumped into.
One elevator was functional other elevator looks like it has been out of order for some time.
We where told that we can have visitors meet us in the lobby but once the visitor arrived to the gate we where told that they could not come into the building.
The supplied print out had incorrect times printed onto the sheet.
We also found out that multiple restaurants or services as part of the all inclusive package were not even open.
Door to men’s bathroom located at the pool bar would not open or close unless forced.
The food was okay at best.

La propreté de la piscine, l’eau était trouble, nous squattions celle bien plus grande et plus propre de la partie à côté (resort rose)
Les oiseaux qui s’invitent à tabke pour voler la nourriture
Le fait de ne pas pouvoir fumer sur notre terrasse pourtant immense.
La nourriture n’était pas terrible à part le petit déjeuner. Nous n’avons pas pris de plaisir à manger dans les restaurants de l’hôtel. Finalement c’est le buffet qui était le plus savoureux.

Cleanness

Hotel muy viejo, muy deteriorado, muy sucio, habia cucarachas, nos tuvimos que cambiar de hotel

専門的なレストランの種類が豊富ならもっと良いと思います