Donoma Las Terrenas Beach Hotel & Spa, Autograph Collection

Hotels
•
Autograph Collection
Calle Francisco Alberto Caamano Deno, Playa Las Ballenas , Las Terrenas , do

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Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Outdoor furniture
See all facilities

Review Highlights

Pros:
Beautiful location
Nice property
Helpful staff
Cons:
Poor service organization
Lack of room amenities
Unimpressive food options

Categories

Cleanliness
1
Several reviews mentioned issues with room supplies and cleanliness in certain areas.
Service
1
Some guests found the service delayed and unorganized, particularly during peak times.
Location
1
Guests appreciated the location near the beach but felt it lacked other convenience features.
Room Quality
1
Rooms were noted as clean and comfortable, but missing basic supplies.
Amenities
1
Limited amenities noted, with some issues mentioned regarding the offerings and services.
Value for Money
1
High expectations for a resort experience not met; perceived value was low.
Food and Beverage
1
Breakfast selections were poor and repetitive; dinner service was said to be disorganized.
Overall Experience
1
Guests overall had a mixed experience with notable issues despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 06:49

Property Description

Luxurious Accommodation:
Indulge in well-appointed rooms with modern amenities including a TV, private bathroom, and cozy beddings. Relax in comfort and style during your stay at Donoma Las Terrenas Beach Hotel & Spa.

Gourmet Dining Experience:
Savor exquisite culinary creations at our on-site restaurant. Enjoy a blend of local and international flavors that will tantalize your taste buds. Treat yourself to a delightful dining experience with us.

Spectacular Beachfront Location:
Immerse yourself in the beauty of Las Terrenas with our prime location just steps away from Las Ballenas Beach. Unwind on the pristine shores or take a stroll along the coast for a truly memorable seaside escape.

To experience luxury, gourmet dining, and beachfront bliss, book your stay at Donoma Las Terrenas Beach Hotel & Spa, Autograph Collection now.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nemanja • couple • rs
8
2026-02-14 • via Nuitee
E
EDUARDO • family_with_children • do
7
Pros:

Location, facilities.

Cons:

Did not worth the money.

2026-01-27 • via Nuitee
L
Lewis • couple • do
10
2026-01-27 • via Nuitee
M
Martin • couple • gb
4
The property has only been open two months. Hopefully, with time, the staff will be better trained.
Cons:

We changed rooms because the two junior suites we had were a long way from the pool area and just faced bushes. So no view at all. They then tried to charge an extra $7,000 for the change (even though the hotel was virtually empty) and it took almost two hours in Reception to sort it out.
There was music playing quite loud in the garden (12 hours per day) and different music next door by the pool, so it was impossible to sit out on the balcony. We had to ask them to turn one of them off every day. It was mindless 'muzak' (elevator music) as well!
The breakfast was very poor, the coffee cold and they charged extra for even the smallest things. Pool-side drinks service was almost non-existent.

2026-01-26 • via Nuitee
G
Gabriel Universy • couple • ec
10
Hermoso hotel un paraíso
Pros:

El mejor hotel boutique que e conocido en RD muy lindo y nuevo

2026-01-25 • via Nuitee
M
Michelle • couple • do
10
Extraordinaria !!!!
Pros:

Todo

Cons:

Falta poner agua en las habitaciones,
En recepción falta dar toda la información al huésped como
Horario del restaurante , hora de salida , etc.

2026-01-22 • via Nuitee
M
Mohammed • solo_traveller • gb
8
2026-01-20 • via Nuitee
A
Ania • extended_group • es
9
Pros:

Hospitality

Cons:

Ummm everything was good, just more activities.

2026-01-12 • via Nuitee
P
Paola A • family_with_children • co
6
Muy aceptable/regular
Pros:

Buena ubicación, bonitas las instalaciones.

Cons:

El personal de la recepción muy confundido con todo, muy demorados en atender el llamado por teléfono y por whatsapp. Nunca resolvieron el tema que se presentó desde el día del CHECKING, pese a mil requerimientos.

Los taxis para el check out DEMORADÍSIMOS pese a que se solicitó programarlos con mucha antelación.

La cena de año nuevo, desordenada, no sirvieron lo ofrecido como debería ser, y nunca indicaron q estaban sirviendo en cada paso. Si bien son nuevos, les falta mucho entrenamiento para lograr buena experiencia.

Nunca hubo roomservice disponible del restaurante. Tocaba ir a recoger el pedido.

No hay ducha entrando de la playa al hotel para lavar al menos la arena de los pies.

El desayuno estuvo bien, pero fue exactamente el MISMO durante toda la estadía, sin variación. Así mismo el menu del restaurante, muy limitado y considerando donde están ubicados deberían ofrecer mayor variedad de frutos del mar en su menú.

Debieron al menos hacer un desayuno diferente por AÑO NUEVO el 1 de Enero. Todos los dias era lo mismo.

Tuvimos una VILLA en la que había una cocina muy linda y equipada PERO en la que no había una sola servilleta, ni café, ni una botella de agua (cosas que ofrecen los más básicos hoteles).

2026-01-07 • via Nuitee
M
Michele • couple • fr
9
Nous avons passer un séjour de rêve. À refaire
Pros:

L'emplacement est top, déco super, piscine super, chambres et literie produits sdb top, services top restaurant top, manquerait peut-être un salon/bar/lobby couvert et protégé pour jours de pluie où jouer, lire, boire flâner.

Cons:

Le petit déjeuner n'est pas très fourni, rien n'est vraiment en libre service: pas de café de thé, d'eau, de jus, de céréales, fruits secs graines ou noix, yaourt, jambon cru ou cuit, œuf dur, crudités, fromage... etc...

2026-01-05 • via Nuitee
R
Rikisha • family_with_children • us
8
Overall great stay! We enjoyed just had to plan around the meal time due to long wait and specially we were with a toddl
Pros:

Beautiful property, it’s new so they have covered all amenities. Opposite to the beach which makes it convenient. The staff were super helpful, polite and friendly.

Cons:

It’s a new property so we noticed a delay in all services and specially food services. Our all meals took more than 30 mins once ordered.

2025-12-31 • via Nuitee
A
Angel • partner
10
Pros:

Okay

2025-12-25 • via Nuitee
D
Dionisio • couple • do
1
Pros:

Instalaciónes solamente

Cons:

No Son Resort es todo a la carta
Todo es aparte del costo de estancia.
Playa No es muy buena
Deben venderse mejor pero No como Resort que deben ser todo incluido en RD
Son Villas y Hotel a la carta
No Resort

2025-12-22 • via Nuitee
M
Marlene • couple • do
10
Perfecto para una escapada
Pros:

Las instalaciones son hermosas, limpias todo espectacular

Cons:

Aún están nuevo, los empleados les falta práctica en temas del uso del sistema en el restaurante

2025-12-22 • via Nuitee
K
Katiusca • friends
10
Pros:

The hotel is new and beautiful. The staff was very attentive and kind. We had a great time sitting on the beach by the hotel or eating breakfast or dinner at the hotel restaurant. The room was clean and comfortable. We appreciated the upgrade from a room to a room with a balcony. We had a great time oerall.

2025-12-21 • via Nuitee
N
Natalia J • friends
10
Pros:

Está hermoso me encantó todo ❤️❤️

2025-11-25 • via Nuitee