Staybridge Suites Greenville - Medical Center by IHG

Hotels
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Staybridge Suites
9.1 (426 reviews)
930 Crosswind Street , Greenville , US

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Children allowed

Review Highlights

Pros:
Friendly/helpful staff
Clean rooms
Great location
Tasty breakfast (many mentions)
Spacious rooms
Comfortable overall stay
Helpful named staff (Joseph, Veronica)
Good value for many guests
Cons:
Missed wake-up calls / check-in issues
Occasional poor cleanliness reports
Water pressure issues in shower
Broken door bolt / room maintenance
No streaming/Netflix in rooms
Complimentary items out of stock
Price gouging during events
Hallway odor reported
Room not matching reservation
Limited parking / reservation coordination with Expedia

Categories

Cleanliness
8.5
Mostly praised as very clean in many reviews, but a few negatives (one review said 'Nothing clean', a hallway odor, and occasional out-of-stock complimentary items) lower the score slightly.
Service
10
Consistently strong praise for staff (friendly, helpful, named staff: Joseph, Veronica); some isolated issues at check-in and missed wake-up call but overall service is a standout feature.
Location
9.7
Repeatedly mentioned as a great and convenient location for guests (near ECU etc.), with only price-gouging remarks for event dates—not a location quality issue.
Room Quality
8.6
Rooms described as clean and spacious by many, but issues reported include a too-firm bed, broken door bolt/safety latch, mismatched reservation room and occasional poor water pressure.
Amenities
8.7
Good on-site amenities (clean exterior, kitchen staff) and breakfast service noted, but negatives include no streaming apps/Netflix, key-card quirks, limited parking and some complimentary items out of stock.
Value for Money
8.9
Several reviewers called the stay good value or 'worth the stay', though one noted price-gouging during an event; overall perceived as fair value with occasional exceptions.
Food and Beverage
8.6
Breakfast frequently described as tasty or excellent by many guests, but some criticisms include a poor breakfast experience for a few and comments that the eggs tasted powdered/fake.
Overall Experience
9.8
Majority of reviews describe an overall great experience, strong staff interactions, cleanliness and location; isolated operational issues (wake-up call, small maintenance problems) keep it from perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Modern Accommodations:
Experience comfort like never before in our modern rooms equipped with all the necessary amenities for a relaxing stay.

Complimentary Breakfast:
Start your day off right with our delicious complimentary breakfast, featuring a variety of options to please every palate.

Convenient Location:
Located just a short distance from Dowdy-Ficklen Stadium and Pitt-Greenville Airport, our hotel offers convenience for both leisure and business travelers.

To book your stay at Staybridge Suites Greenville - Medical Center, visit our website or call us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 426 reviews
Cleanliness: 8.5
Service: 10
Location: 9.7
Room Quality: 8.6
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 8.6
Overall Experience: 9.8
M
Mark • family_with_children • us
10
Very clean place and a nice kitchen
Pros:

Clean and very nice

Cons:

Nothing

2026-11-06 • via Nuitee
M
Michael • solo_traveller • us
10
2026-11-04 • via Nuitee
S
Shandreka • couple • us
5
It was good
Cons:

Didn’t clean my room

2026-11-03 • via Nuitee
S
Shandreka • couple • us
9
2026-11-03 • via Nuitee
R
Robert • solo_traveller • us
10
Excellent choice
2026-11-03 • via Nuitee
S
Swain • extended_group • us
10
2026-11-01 • via Nuitee
J
Jashawn • solo_traveller • us
7
2026-11-01 • via Nuitee
W
Wilma • couple • us
9
Overall it was a great stay..
Pros:

The kitchen and all of the amenities.

Cons:

The phone was not working on the room in case of emergency…no one picked up when trying to call downstairs.

The greeters and front desk was not very cordial.

2026-11-01 • via Nuitee
A
Alligood • couple • us
10
2026-10-29 • via Nuitee
K
Kailyn • couple • us
10
2026-10-28 • via Nuitee
B
Barbara • family_with_children • us
10
Pros:

Great staff

2026-10-28 • via Nuitee
K
Kailyn • couple • us
10
2026-10-28 • via Nuitee
C
Cassandra • family_with_children • us
10
2026-10-26 • via Nuitee
T
TaChiana • couple • us
1
When it first opened up it was amazing but this has gone down here ever since, I will not be staying here again and I’ve
Pros:

Nothing

Cons:

Nothing clean, staff is awful, breakfast was a joke

2026-10-26 • via Nuitee
K
Kelly • extended_group • us
8
2026-10-24 • via Nuitee
T
Terry • couple • us
10
Great place. Very friendly people
2026-10-23 • via Nuitee
J
Jordanna • family_with_children • us
8
2026-10-23 • via Nuitee
M
Moore • couple • us
10
2026-10-22 • via Nuitee
J
Jordan • solo_traveller • us
8
Cons:

Water pressure was awful in the shower but overall great place to stay!

2026-10-20 • via Nuitee
C
carol • couple • us
6
Would probably stay again because of location and friendliness of staff, and cleanliness.
Pros:

Had to get help with room thermostat and television remote. Had to ask twice to get a carafe for the coffee machine.
But the WORST problem was we asked twice for a wake-up call, adding that it was extremely important that we
get up and leave on time.....but NO WAKE-UP CALL. So we had to scramble to check out in time for our SURGERY
appointment at 7:30AM. NOT GOOD.

Cons:

The staff needed help at check in counter, apparently. Otherwise they might have remembered to get us the carafe, and
they MIGHT HAVE REMEMBERED the wake up call!

2026-10-20 • via Nuitee